What users are saying about
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27 Ratings
93 Ratings

Autoklose

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27 Ratings
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Score 8 out of 100
93 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Autoklose

I recommend others to have this platform with [their] other CRM’s to easily decrease [their] work burden and increase productivity in the organization. It is a great platform to create, manage, and execute the bulk of email campaigns without any disruption in work and no hurdles in providing reporting in real-time. [Autoklose is] a completely robust and modernized system that we are using in our organization.
Ryan Dury | TrustRadius Reviewer

Kissmetrics

[Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
akshay kashyap | TrustRadius Reviewer

Pros

Autoklose

  • Autoklose organizes thousands of email contacts and campaigns for you. Emailing from company servers can be comatose, time consuming and damaging to the companies spam score. This product eliminates that issue entirely while providing even better results.
  • Diverse Campaign options with scheduling- Less hours spent building and more time increasing lead flow. Productivity booster.
  • Keeps company emails out of spam!
Anonymous | TrustRadius Reviewer

Kissmetrics

  • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
  • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
  • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
  • Customer support!
Joris Brabants | TrustRadius Reviewer

Cons

Autoklose

  • The system is not designed to send out hundreds of emails within the hour. Thus if you have timely information, and you have a large list, it will generally take many hours to execute.
  • Related to the above, timing of email delivery does jot exist nor can it be customized by timezone.
Anonymous | TrustRadius Reviewer

Kissmetrics

  • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
  • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
  • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
Aaron Treguboff | TrustRadius Reviewer

Likelihood to Renew

Autoklose

Autoklose 9.1
Based on 1 answer
We love it and it works
Dianna Geairn | TrustRadius Reviewer

Kissmetrics

Kissmetrics 7.4
Based on 27 answers
Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
Anonymous | TrustRadius Reviewer

Usability

Autoklose

Autoklose 8.3
Based on 14 answers
It is well set out from a user interface perspective and once you understand how it works you understand the power and the logic of how it is done. Like any software it helps to be a frequent user, but Autoklose lets you set up campaigns in the shortest possible time based on experience with other systems that I have used.
Thomas Olesen | TrustRadius Reviewer

Kissmetrics

Kissmetrics 7.1
Based on 6 answers
Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Autoklose

No score
No answers yet
No answers on this topic

Kissmetrics

Kissmetrics 8.3
Based on 12 answers
The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
Anonymous | TrustRadius Reviewer

Performance

Autoklose

No score
No answers yet
No answers on this topic

Kissmetrics

Kissmetrics 8.5
Based on 12 answers
Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
Anonymous | TrustRadius Reviewer

Support Rating

Autoklose

Autoklose 8.5
Based on 14 answers
Shawn and Jelena have gone above and beyond to make sure I have had the support I needed to get our team up and running. I see opportunities to improve our implementation and I hope we can work together to make it happen so that we can boost the ROI quickly.
Ryan Christian | TrustRadius Reviewer

Kissmetrics

Kissmetrics 9.0
Based on 18 answers
Our front-line product support person (Mika) is great. She is responsive and great to work with.

However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

Just to be clear, these comments only apply to escalated support issues.
Anonymous | TrustRadius Reviewer

In-Person Training

Autoklose

No score
No answers yet
No answers on this topic

Kissmetrics

Kissmetrics 9.1
Based on 1 answer
Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
Anonymous | TrustRadius Reviewer

Online Training

Autoklose

No score
No answers yet
No answers on this topic

Kissmetrics

Kissmetrics 8.6
Based on 3 answers
I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc.This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
Anonymous | TrustRadius Reviewer

Implementation Rating

Autoklose

Autoklose 9.1
Based on 1 answer
It is extremely easy to implement and start using right away
Dianna Geairn | TrustRadius Reviewer

Kissmetrics

Kissmetrics 7.3
Based on 14 answers
In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
Anonymous | TrustRadius Reviewer

Alternatives Considered

Autoklose

Mailshake is more complicated because it's a direct email sender, but it gives you its opinion on the type of messages you may send. The advantage Autoklose takes is the data base and it's more of a lead gen system. LeadFuze is on course with Autokloze. It seems LeadFuze has more adaptability in my opinion in regards to LinkedIn, etc.
Micah Binns | TrustRadius Reviewer

Kissmetrics

Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
Anonymous | TrustRadius Reviewer

Return on Investment

Autoklose

  • It has definitely helped us with our manufacturers - another arrow in our technology quiver that helps us to differentiate ourselves from our competition.
  • The platform is still fairly new to us, however we are seeing some results of marketing efforts - customers have responded to us with inquiries based upon the campaign we are running.
Brad Bowman | TrustRadius Reviewer

Kissmetrics

  • Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
  • The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Autoklose Editions & Modules

Additional Pricing Details

Kissmetrics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$1,500*

* per installation

Kissmetrics Editions & Modules

Edition
Growth$5001
Power$8501
EnterpriseCustom1
  1. Monthly Tracked People
Additional Pricing Details
What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.

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