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45 Ratings

Autoklose

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45 Ratings
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Score 8.1 out of 100
Top Rated
506 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    6.9

    Salesforce Marketing Cloud Email Studio

    69%
    Salesforce Marketing Cloud Email Studio ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.2
    82%
    44 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    5.3
    53%
    2 Ratings

    Landing pages

    N/A
    0 Ratings
    4.1
    41%
    2 Ratings

    A/B testing

    N/A
    0 Ratings
    8.1
    81%
    44 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    List management

    N/A
    0 Ratings
    7.5
    75%
    3 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.7
    67%
    3 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    4.3

    Salesforce Marketing Cloud Email Studio

    43%
    Salesforce Marketing Cloud Email Studio ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    5.3
    53%
    2 Ratings

    Standard reports

    N/A
    0 Ratings
    4.9
    49%
    3 Ratings

    Custom reports

    N/A
    0 Ratings
    2.7
    27%
    2 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 8 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Implementation Rating, Product Scalability

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    7.3

    Salesforce Marketing Cloud Email Studio

    73%
    67 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    8.9

    Salesforce Marketing Cloud Email Studio

    89%
    18 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    7.8

    Salesforce Marketing Cloud Email Studio

    78%
    2 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating
    9.0

    Salesforce Marketing Cloud Email Studio

    90%
    2 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating
    2.0

    Salesforce Marketing Cloud Email Studio

    20%
    4 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    1.0

    Salesforce Marketing Cloud Email Studio

    10%
    10 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Salesforce Marketing Cloud Email Studio

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Salesforce Marketing Cloud Email Studio

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings
    7.9

    Salesforce Marketing Cloud Email Studio

    79%
    4 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating
    9.0

    Salesforce Marketing Cloud Email Studio

    90%
    1 Rating

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Jonathan Miri | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    It's great for large field sales organizations that lack the ability to automate email sends that are consistent and on-brand. The idea of templated emails (with the ability to build custom emails) really helps keeps the look-and-feel of each email similar to what the rest of the organization is sending to customers or prospects. This isn't the solution that you'd need if you are looking for an automation tool that easily integrates into other marketing channels. The dynamic content feature is lagging far behind other tools in the space.
    Anonymous | TrustRadius Reviewer

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Ryan Dury | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    • Sends client confirmations when they subscribe to a newsletter, sign up for a conference, or place an order with our company (SourceMedia). We don't have to hire an agency to send these for us.
    • Manages newsletter subscriptions and allows us to deploy on specific dates/times.
    • Helps us discover and manage the correct audience base per newsletter, and automates the distributions so we don't have to do it manually.
    Cassidy Ebert | TrustRadius Reviewer

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Dorothy Joseph | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    • Deliverability reports - before sending emails they are checked for known issues and deliverability performance. The SFMC offering is ok but could be better. There additional software that can be purchased which should be included as part of the offering
    • SF should make it easier to integrate other clouds i.e commerce cloud and service cloud. The implementation of commerce cloud has improved but I still feel there is a way to go
    Gareth Beer | TrustRadius Reviewer

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Autoklose Editions & Modules

    Additional Pricing Details

    Salesforce Marketing Cloud Email Studio

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $400 per month

    Salesforce Marketing Cloud Email Studio Editions & Modules

    Edition
    Basic$4001
    Pro$12501
    Corporate$37501
    EnterpriseRequest a quote Priced based on contact and message volume
    1. per month
    2. none
    Additional Pricing Details
    Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works
    Dianna Geairn | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 8.9
    Based on 18 answers
    Exact Target has an exceptional team with great customer care. Whenever we have a question or concern they are timely in addressing it. They also perform annual reviews in person that provides us with market trends, new tools and features, performance metrics, and new content recommendations. We evaluate this by local market and at the international level
    Brittany Dunn | TrustRadius Reviewer

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 7.8
    Based on 2 answers
    I think the tool is easy to use, protects a company from the spam legislation and manages subscribers very well. It is simple to create a non-complex email. I like the survey function on the email tool as well. Overall usability is quite easy and no necessary to have an IT background or extensive knowledge to use. It is helpful, though, to have an understanding of HTML for formatting at this point.
    Lisa Franks | TrustRadius Reviewer

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 9.0
    Based on 2 answers
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Lisa Franks | TrustRadius Reviewer

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 2.0
    Based on 4 answers
    This software is extremely limiting. The layouts don't give much flexibility and take a long time to set up. If you aren't a designer or know html (like me), the emails look unpolished and amateur. It takes forever for me to make revisions and sometimes when I send the test email, it looks completely different in the software vs. how the message looks in my inbox. Fonts are different sizes and aren't aligned properly, etc. The whole platform is pretty clunky and not very user friendly. The reports are pretty good - however there isn't much you can do when viewing the info. Ex: If you have 200 "Did Not Open" emails, there isn't an easy way to just click and quickly resend to this group. I like that it can sync with Salesforce.com - but I have no idea how to set that up in my account.Out of frustration I have been using Constant Contact which has easy to use drag and drop features, built-in templates I can choose from, survey/coupon/registration tools, tagging and responsive reporting. My company's creative agency even prefers Constant Contact vs. Marketing Cloud.I still have to enter www.exacttarget.com (the old address) to log on. Wondering when they will change it to the new name, which I don't like using. Exact Target is so much easier to say. Salesforce Marketing Cloud just doesn't roll off the tongue and - just like the software - is clumsy and awkward, so I just keep calling it Exact Target.Overall, pretty much dissatisfied with Exact Target and have pretty much stopped using it. Although I know eventually I will have to go back to it at some point since my company has invested in the automation features and we will have to use it for our marketing.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 1.0
    Based on 10 answers
    They're fast and knowledgeable. You will always know what's the status of your request and they usually follow up with phone calls to ask you questions or provide updates. Sometimes it takes them a couple of days to investigate, especially if you have custom "situations" like my company usually does but at least they are very good at managing time expectations.
    Bogdan Enache | TrustRadius Reviewer

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away
    Dianna Geairn | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 7.9
    Based on 4 answers
    Easy to implement, with simple emails and solutions initially created. More advanced usage of the tool and more advanced subscriber attribute usage was implemented during later phases when the knowledge of the tool increased. Monitoring success and results of email campaigns were done at a high level initially, but not fully used until the tool and email marketing as a whole was better understood in the corporation.
    Lisa Franks | TrustRadius Reviewer

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Thomas Olesen | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    I have used Epsilon and I have evaluated Silverpop, e-Dialogue and Yesmail. From my analysis Salesforce MC is far more superior in flexibility, scalability and freedom to custom built initiatives. The AMPscripting is one of the driving forces in allowing the previous mentioned abilities. However, I can see from a marketers perspective where they simply want to send emails and segment easily. But given that effective email marketing requires a lot of different components and there is no simple way of doing it and I found that most companies that offer the out of the box solutions do a good job but there is no one size fits all and if you are trying to be really good at it which includes integrating your business such as registration, stats, CMS, API, etc. This is a much better solution.
    Danny (Danny Blaq) Tran | TrustRadius Reviewer

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    Salesforce Marketing Cloud Email Studio 9.0
    Based on 1 answer
    We had approximately 20,000 recipients of most email campaigns, with some higher amounts and some smaller campaigns. The tools is easy to use and the recipient list size is really not a factor in the complexity or work to create and email campaign. Our campaigns could just have easily been sent to many more people, with virtually no additional work.
    Lisa Franks | TrustRadius Reviewer

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Anonymous | TrustRadius Reviewer

    Salesforce Marketing Cloud Email Studio

    • Better execution/monitoring - when multiple steps are involved, IMH is great at dashboarding.
    • Facilitates exploratory campaigns - it is great at instilling confidence when you're trying a new facet of a campaign, due to the process transparency.
    • Cloud - can be a double-edged sword. Allows for on the go access, but isn't truly mobile-friendly, and can sometimes sputter. But certainly will improve with time.
    Andrew Windle | TrustRadius Reviewer

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