What users are saying about
45 Ratings
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171 Ratings
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Sendinblue

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171 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    6.6

    Sendinblue

    66%
    Sendinblue ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.3
    73%
    90 Ratings

    Dynamic content

    N/A
    0 Ratings
    6.7
    67%
    82 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.5
    65%
    80 Ratings

    Landing pages

    N/A
    0 Ratings
    6.0
    60%
    11 Ratings

    A/B testing

    N/A
    0 Ratings
    6.5
    65%
    10 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.7
    67%
    90 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.9
    69%
    140 Ratings

    List management

    N/A
    0 Ratings
    6.4
    64%
    96 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.3
    63%
    55 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    7.1

    Sendinblue

    71%
    Sendinblue ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    19 Ratings

    Standard reports

    N/A
    0 Ratings
    6.6
    66%
    97 Ratings

    Custom reports

    N/A
    0 Ratings
    6.8
    68%
    10 Ratings

    Pre-Send Testing

    Autoklose

    Feature Set Not Supported
    N/A
    6.6

    Sendinblue

    66%
    Sendinblue ranks higher in 1/1 features

    Link Tracking

    N/A
    0 Ratings
    6.6
    66%
    47 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Autoklose and Sendinblue are tied in 6 areas: Likelihood to Renew, Usability, Availability, Performance, Implementation Rating, Product Scalability

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    6.2

    Sendinblue

    62%
    102 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    9.1

    Sendinblue

    91%
    7 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    8.7

    Sendinblue

    87%
    6 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating
    9.1

    Sendinblue

    91%
    2 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating
    9.1

    Sendinblue

    91%
    2 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    2.0

    Sendinblue

    20%
    15 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Sendinblue

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Sendinblue

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings
    9.1

    Sendinblue

    91%
    3 Ratings

    Configurability

    9.1

    Autoklose

    91%
    1 Rating

    Sendinblue

    N/A
    0 Ratings

    Ease of integration

    9.1

    Autoklose

    91%
    1 Rating

    Sendinblue

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating
    9.1

    Sendinblue

    91%
    1 Rating

    Vendor post-sale

    9.1

    Autoklose

    91%
    1 Rating

    Sendinblue

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Autoklose

    91%
    1 Rating

    Sendinblue

    N/A
    0 Ratings

    Likelihood to Recommend

    VanillaSoft

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Read full review

    SendinBlue

    We have only been using for a month, but not finding the drag and drop working all that well. Still have to go back in again and work out how to move sections around. This should be a simple process, but it is not.
    Read full review

    Pros

    VanillaSoft

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Read full review

    SendinBlue

    • Sendinblue allows you to send emails that do not arrive in spam
    • Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date
    • Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates
    Read full review

    Cons

    VanillaSoft

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Read full review

    SendinBlue

    • As I support two organizations for use of Sendinblue, it would be nice to link accounts for the purpose of sharing campaign builder assets between organizations.
    • The ability to build and use campaign templates for deployment in "one-off" emails generated through the inbox.
    • A folder structure withing image files to organize graphic images, (i.e. Staff Photos, Company Logos, Product Image Files, etc.
    • Continued enhancements of the CRM component, email tracking, hierarchical account relationships.
    Read full review

    Pricing Details

    Autoklose

    Starting Price

    Editions & Modules

    Autoklose editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Sendinblue

      Starting Price

      $0 per month

      Editions & Modules

      Sendinblue editions and modules pricing
      EditionModules
      Free01
      Lite252
      Premium653
      EnterpriseContact sales team4

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

      Likelihood to Renew

      VanillaSoft

      We love it and it works
      Read full review

      SendinBlue

      SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
      Read full review

      Usability

      VanillaSoft

      Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
      Read full review

      SendinBlue

      I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
      Read full review

      Reliability and Availability

      VanillaSoft

      We have really had no issues.
      Read full review

      SendinBlue

      I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
      Read full review

      Performance

      VanillaSoft

      Always loads fast.
      Read full review

      SendinBlue

      Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
      Read full review

      Support Rating

      VanillaSoft

      Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
      Read full review

      SendinBlue

      These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
      Read full review

      In-Person Training

      VanillaSoft

      Jelena is amazing! Very knowledgable. Great instructor.
      Read full review

      SendinBlue

      No answers on this topic

      Online Training

      VanillaSoft

      Jelena is fantastic. She always responds to emails immediately.
      Read full review

      SendinBlue

      No answers on this topic

      Implementation Rating

      VanillaSoft

      It is extremely easy to implement and start using right away
      Read full review

      SendinBlue

      If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
      Read full review

      Alternatives Considered

      VanillaSoft

      I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
      Read full review

      SendinBlue

      I selected Sendinblue because my users and customers don't speak and read English, so the french version of an email solution was the best way to answer them. Since 2017, I always recommended Sendinblue to my customers and partners, even if they use another solution, I convert them and never go back again.
      Read full review

      Scalability

      VanillaSoft

      It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
      Read full review

      SendinBlue

      They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
      Read full review

      Return on Investment

      VanillaSoft

      • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
      • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
      Read full review

      SendinBlue

      • The ROI has been very positive - We have been able to bring the entire process in-house to the marketing department
      • We are saving time and money by not involving outside contractors
      • We save resources by not involving I.T.
      • The amount of time we save by being able to create the email from concept to completion, all by one person, is astronomical.
      • We save some cost by using the Sendinblue stock image options
      Read full review

      Screenshots

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