What users are saying about
Top Rated
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 125 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 8 reviews and ratings
Likelihood to Recommend
Automation Anywhere
Where we are having huge manpower expenditures for our internal processes and all the processes where we can't take the risk of compliance issues or errors with respect to data processing. If there are too many human interventions required then for such kind of processes this software is not suitable.
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Celonis
Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
- RPA/Automation
- ERP Migrations
- Process Documentation
- Shared Services
- Process Transformation

Verified User
Employee in Sales
Computer Software Company, 201-500 employeesPros
Automation Anywhere
- Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
- Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
- It can achieve PDF editing and automation, which in our case of policy documents has been valuable.

Verified User
Consultant in Engineering
Information Technology and Services Company, 5001-10,000 employeesCelonis
- Provide big picture information and drill down to details, such as actors, cases, documents
- Combine process discovery data with other business, e.g. controlling data
- Great user interface
- Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
- Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
Senior Consultant
A.T. KearneyManagement Consulting, 1001-5000 employees
Cons
Automation Anywhere
- Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
- Automation Anywhere has no workflow design which is not making us to understand the process.
- Automation Anywhere has no fit to size object cloning.
Senior Executive
ProdaptComputer Software, 1001-5000 employees
Celonis
- May shed a negative light on employees for deviating from the desired processes.

Verified User
Employee in Sales
Computer Software Company, 201-500 employeesLikelihood to Renew
Automation Anywhere
Automation Anywhere 9.4
Based on 4 answers
It is the best automation tool.

Verified User
Professional in Research & Development
Civil Engineering Company, 5001-10,000 employeesCelonis
No score
No answers yet
No answers on this topic
Usability
Automation Anywhere
Automation Anywhere 8.0
Based on 6 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.

Verified User
Team Lead in Information Technology
Information Technology and Services Company, 51-200 employeesCelonis
No score
No answers yet
No answers on this topic
Support Rating
Automation Anywhere
Automation Anywhere 8.5
Based on 11 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.

Verified User
Supervisor in Finance and Accounting
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesCelonis
No score
No answers yet
No answers on this topic
Online Training
Automation Anywhere
Automation Anywhere 8.4
Based on 2 answers
Perfect training from the online academy the software offers it for free
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Celonis
No score
No answers yet
No answers on this topic
Implementation Rating
Automation Anywhere
Automation Anywhere 8.6
Based on 3 answers
Nothing in particular
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Celonis
No score
No answers yet
No answers on this topic
Alternatives Considered
Automation Anywhere
Other than Automaton Anywhere I have also used UiPath. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere. It gets the job done in terms of getting the data out of the pages. Although I have other tools, I still have this habit of going through the clicks. If you're going through the clicks, Automation Anywhere is the best.
Developer
OpteamixInformation Technology and Services, 201-500 employees
Celonis
I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.
Senior Consultant
A.T. KearneyManagement Consulting, 1001-5000 employees
Scalability
Automation Anywhere
Automation Anywhere 9.0
Based on 2 answers
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Celonis
No score
No answers yet
No answers on this topic
Return on Investment
Automation Anywhere
- Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
- Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
- The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Data Scientist
SprintTelecommunications, 10,001+ employees
Celonis
- Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
- Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.

Verified User
Employee in Sales
Computer Software Company, 201-500 employeesPricing Details
Automation Anywhere
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Automation Anywhere Editions & Modules
Edition
Cloud-Only Starter Pack | $7501 |
---|---|
Advanced Pack (Cloud or On-Premises) | Contact for quote |
- per month
Additional Pricing Details
—Celonis
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Celonis Editions & Modules
—