Automation Anywhere vs. Celonis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automation Anywhere
Score 8.1 out of 10
N/A
Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.
$750
per month
Celonis
Score 8.5 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Pricing
Automation AnywhereCelonis
Editions & Modules
Cloud-Only Starter Pack
$750
per month
Advanced Pack (Cloud or On-Premises)
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
Automation AnywhereCelonis
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
More Pricing Information
Community Pulse
Automation AnywhereCelonis
Considered Both Products
Automation Anywhere

No answer on this topic

Celonis
Chose Celonis
The out of box features of Celonis such as App Store, dedicated execution management system, and capabilities to slice and dice the process steps/data set to a granular level make Celonis the leader in this segment. Especially for SAP ERP systems with predefined process …
Chose Celonis
Celonis’ EMS is more powerful and versatile. Implementation takes a fraction of the time compared to Bizagi and its focus on business process mining allows it to offer better analytical capabilities. This, added to its automation capabilities, put it on a league of its own.
Top Pros
Top Cons
Best Alternatives
Automation AnywhereCelonis
Small Businesses
airSlate SignNow
airSlate SignNow
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
Appian
Appian
Score 8.9 out of 10
Appian
Appian
Score 8.9 out of 10
Enterprises
Appian
Appian
Score 8.9 out of 10
Appian
Appian
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Automation AnywhereCelonis
Likelihood to Recommend
8.5
(47 ratings)
9.1
(139 ratings)
Likelihood to Renew
9.7
(2 ratings)
7.6
(7 ratings)
Usability
8.0
(4 ratings)
6.7
(3 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(8 ratings)
6.6
(3 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
9.1
(1 ratings)
Configurability
8.0
(1 ratings)
8.2
(1 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Automation AnywhereCelonis
Likelihood to Recommend
Automation Anywhere
Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
Read full review
Celonis
The industry in which Uniper operates requires strict adherence to compliance regulations, and we need a tool to monitor and ensure compliance throughout our key business processes. Celonis helps us to visualise our process and makes it easier to demonstrate that we are compliant. Uniper also has a culture of continuous improvement and we use Celonis to measure the impact of various process enhancements (such as increased automation) over time.
Read full review
Pros
Automation Anywhere
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
Read full review
Celonis
  • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
  • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
  • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
  • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
  • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
  • Dashboard views of specific KPIs help us build and export management reports with ease
Read full review
Cons
Automation Anywhere
  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Read full review
Celonis
  • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
  • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
  • Client Centricity (They are working on that with their new structure of Consultants, though)
Read full review
Likelihood to Renew
Automation Anywhere
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Read full review
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
Read full review
Usability
Automation Anywhere
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Read full review
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
Read full review
Support Rating
Automation Anywhere
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Read full review
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
Read full review
Online Training
Automation Anywhere
Perfect training from the online academy the software offers it for free
Read full review
Celonis
No answers on this topic
Implementation Rating
Automation Anywhere
Nothing in particular
Read full review
Celonis
Celonis has a lot of tools to support the implementation.
Read full review
Alternatives Considered
Automation Anywhere
Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
Read full review
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
Read full review
Scalability
Automation Anywhere
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Read full review
Celonis
No answers on this topic
Return on Investment
Automation Anywhere
  • Customer satisfaction has increased. They are pleased with faster development and execution.
  • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
  • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
Read full review
Celonis
  • Within my scope, we’re capturing 100k USD in working capital a year by adjusting the process in just 1 destination country. Plus we’re already scaling that up.
  • I modified the portfolio distribution within my Customer Service team that allowed for headcount reduction.
Read full review
ScreenShots

Celonis Screenshots

Screenshot of Variant ExplorerScreenshot of Conformance CheckerScreenshot of Automation ScoutScreenshot of BenchmarkingScreenshot of AP App Steering ViewScreenshot of AR App Control Center