What users are saying about
Top Rated
191 Ratings
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Top Rated
151 Ratings
Top Rated
191 Ratings
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Score 8.5 out of 100

Celonis

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Top Rated
151 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Automation Anywhere is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Celonis is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating

Likelihood to Recommend

8.6

Automation Anywhere

86%
47 Ratings
9.1

Celonis

91%
135 Ratings

Likelihood to Renew

9.7

Automation Anywhere

97%
2 Ratings
8.3

Celonis

83%
6 Ratings

Usability

8.0

Automation Anywhere

80%
4 Ratings
6.4

Celonis

64%
3 Ratings

Availability

8.0

Automation Anywhere

80%
2 Ratings

Celonis

N/A
0 Ratings

Performance

9.0

Automation Anywhere

90%
2 Ratings

Celonis

N/A
0 Ratings

Support Rating

9.4

Automation Anywhere

94%
15 Ratings
6.4

Celonis

64%
3 Ratings

Online Training

8.0

Automation Anywhere

80%
1 Rating

Celonis

N/A
0 Ratings

Implementation Rating

8.0

Automation Anywhere

80%
2 Ratings
9.1

Celonis

91%
1 Rating

Product Scalability

9.0

Automation Anywhere

90%
1 Rating

Celonis

N/A
0 Ratings

Likelihood to Recommend

Automation Anywhere

Automation anywhere is well suited in most rule-based processes. It can manage high-volume transactions with accuracy and scale up quickly. It is very flexible in terms of integration and implementation. The bots can be scheduled, monitored and performance can be reported on a regular basis. It works well with most enterprise solutions.
K.V.R. Sailaesh | TrustRadius Reviewer

Celonis

Celonis is ideal for the recruitment process, which involves individuals applying, interviewing, being offered, and accepting positions. Celonis also allows the HR department to manage the data from the recruitment process, allowing them to track the speed of the process and understand why candidates drop out. Celonis examines the efficacy of HR systems, how they respond to employee requests, and who is in charge of specific activities.
Arunvinodh C | TrustRadius Reviewer

Pros

Automation Anywhere

  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
Brandon Young | TrustRadius Reviewer

Celonis

  • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
  • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
  • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
  • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
  • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
  • Dashboard views of specific KPIs help us build and export management reports with ease
Alexandra Robb | TrustRadius Reviewer

Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Premnath R | TrustRadius Reviewer

Celonis

  • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
  • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
  • Client Centricity (They are working on that with their new structure of Consultants, though)
Maurice Schepp | TrustRadius Reviewer

Pricing Details

Automation Anywhere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Automation Anywhere Editions & Modules

Edition
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote
  1. per month
  2. none
Additional Pricing Details

Celonis

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Celonis Editions & Modules

Additional Pricing Details
Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

Likelihood to Renew

Automation Anywhere

Automation Anywhere 9.7
Based on 2 answers
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Chakravarthy SSNTK | TrustRadius Reviewer

Celonis

Celonis 8.3
Based on 6 answers
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
Paresh Gandhi, MPM, LSSGB, ACP | TrustRadius Reviewer

Usability

Automation Anywhere

Automation Anywhere 8.0
Based on 4 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Anonymous | TrustRadius Reviewer

Celonis

Celonis 6.4
Based on 3 answers
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
Anonymous | TrustRadius Reviewer

Support Rating

Automation Anywhere

Automation Anywhere 9.4
Based on 15 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Anonymous | TrustRadius Reviewer

Celonis

Celonis 6.4
Based on 3 answers
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
Paresh Gandhi, MPM, LSSGB, ACP | TrustRadius Reviewer

Online Training

Automation Anywhere

Automation Anywhere 8.0
Based on 1 answer
Perfect training from the online academy the software offers it for free
Chakravarthy SSNTK | TrustRadius Reviewer

Celonis

No score
No answers yet
No answers on this topic

Implementation Rating

Automation Anywhere

Automation Anywhere 8.0
Based on 2 answers
Nothing in particular
Chakravarthy SSNTK | TrustRadius Reviewer

Celonis

Celonis 9.1
Based on 1 answer
Celonis has a lot of tools to support the implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Automation Anywhere

In terms of costing, Uipath is more cost effective. Uipath doesn't support Unicode based websites but Automation Anywhere can help on this front. The user interface of Uipath is more user-friendly and attractive over Automation Anywhere. AA has a stronger network of resellers as compared to Uipath so you may be getting pushed for it and it's advisable to make decisions based on your own specific requirements.
Anonymous | TrustRadius Reviewer

Celonis

The key difference for me as the user and as an analyst is the ease with which Celonis allowed me to shape the analysis myself. Other tools rely on what an analyst created in hopes that it will serve the purpose to everybody. So many times, however, I find myself stuck, wishing to apply a different angle to my analysis but needing to request IT enhancement, which takes time. Celonis gives me the extra flexibility which I have not yet experienced anywhere else.
Anonymous | TrustRadius Reviewer

Scalability

Automation Anywhere

Automation Anywhere 9.0
Based on 1 answer
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Chakravarthy SSNTK | TrustRadius Reviewer

Celonis

No score
No answers yet
No answers on this topic

Return on Investment

Automation Anywhere

  • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
  • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
  • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer

Celonis

  • I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
  • I have seen Celonis take days off of processing times in purchasing processes.
  • I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.
Anonymous | TrustRadius Reviewer

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