What users are saying about
146 Ratings
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Score 7.9 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Automation Anywhere

[Automation Anywhere] is
independent of any business size, but mostly it will benefit large setups. So I
will recommend you its usage. It will enhance your productivity and let you
improve the management of tasks. It is one of the most effective RPA in the
market.
Brandon Young | TrustRadius Reviewer

HelpSystems Automate Plus

Anything where automation would be helpful, I'd recommend. If you're doing a task over and over again, Automate can likely work and do it for you. It helps to keep things running exactly the same so that when failures occur, they can easily be traced to their source.
Anonymous | TrustRadius Reviewer

Pros

Automation Anywhere

  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

  • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
  • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
  • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
Anonymous | TrustRadius Reviewer

Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Premnath R | TrustRadius Reviewer

HelpSystems Automate Plus

  • AutoMate's Windows interface can be quite buggy at times. We are using the latest and final build of AutoMate 10. It took many iterations to get this most stable build, but there are still many little issues that happen when building tasks. Copying and pasting too much causes GUI errors and can crash. Things don't indent properly, success/failure arrow lines in the Job window don't flow perfectly straight, etc. There is a newer version AutoMate 11, but it's so buggy we can't even use it properly.
  • Memory management is terrible on Aut 10 and 11. Just working in the program for a little bit building tasks has memory leaks that don't resolve until you close out of the program. You'll be using several GB of ram in no time.
  • Dashboard reporting could be better. We'd like a better way to track how jobs are running, when failures occur, etc. You can do that now, but the interface is cumbersome.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Automation Anywhere

Automation Anywhere 9.4
Based on 4 answers
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Chakravarthy SSNTK | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Usability

Automation Anywhere

Automation Anywhere 8.0
Based on 6 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Support Rating

Automation Anywhere

Automation Anywhere 8.6
Based on 11 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Online Training

Automation Anywhere

Automation Anywhere 8.4
Based on 2 answers
Perfect training from the online academy the software offers it for free
Chakravarthy SSNTK | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Implementation Rating

Automation Anywhere

Automation Anywhere 8.6
Based on 3 answers
Nothing in particular
Chakravarthy SSNTK | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

Automation Anywhere

Other than Automaton Anywhere I have also used UiPath. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere. It gets the job done in terms of getting the data out of the pages. Although I have other tools, I still have this habit of going through the clicks. If you're going through the clicks, Automation Anywhere is the best.
Albert Jose | TrustRadius Reviewer

HelpSystems Automate Plus

At an older job we used to use SSIS as kind of an automation tool as well as it could also be used to connect to FTP sources, read files, etc. AutoMate is simply centrally designed to be true automation software. It is much more robust, can work with a variety of software (including SSIS itself) and is much quicker to integrate and troubleshoot.
Anonymous | TrustRadius Reviewer

Scalability

Automation Anywhere

Automation Anywhere 9.0
Based on 2 answers
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Chakravarthy SSNTK | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Return on Investment

Automation Anywhere

  • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
  • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
  • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer

HelpSystems Automate Plus

  • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
  • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
Anonymous | TrustRadius Reviewer

Pricing Details

Automation Anywhere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Automation Anywhere Editions & Modules

Edition
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote
  1. per month
Additional Pricing Details

HelpSystems Automate Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HelpSystems Automate Plus Editions & Modules

Additional Pricing Details

Add comparison