Automox vs. Panda Systems Management

Automox is well-suited for managing workstations but lacks flexibility for server environments.
It excels in scenarios where systems may not regularly connect to the corporate network but have internet access, ensuring devices can still check in and receive timely patches. This provides organizations with confidence in maintaining patch compliance across remote endpoints.
However, effective use of Automox requires staff who are proficient in PowerShell scripting. The platform has limited native support for third-party applications, often requiring custom worklets to manage software updates. It performs best in environments that primarily rely on widely used, off-the-shelf software.

Incentivized

Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.

Incentivized

• Shows applications installed on a specific asset
• Able to push policies and updates remotely , creating policies is easy.
• Keep track of compliant devices and when is the last time they have connected to the servers
• All the great information provided within one single device

Incentivized

• Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
• Inventory management. We get some great insight from the reports we can run.
• Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.

Incentivized

• There exists an issue where you register some Amazon AMIs, which in even samples of 4 or 5, sometimes contain a duplicate identifier. Automox has provided a fix document, but it requires manual intervention and digging to discover this. I think they should identify a better way to assign UUIDs to machines, as sometimes registering too many VMs makes others "fall off"
• Allow for multiple global admins

Incentivized

• Licensing. With the possibility of monthly splitting
• Integration with firewalls even outside the corporate network

Incentivized

It's been a great tool for me. It has helped me become more efficient in my job and securing our network and machine footprint.

Incentivized

It's so simple, well laid out and does not crowd me with too much information or info that I don't want to see. Very impressed with the product design. I wish all of my dashboards and portals were as basic. Sometimes, I don't need to see everything all at once, and only critical or high level data is necessary... then I can click to drill down as needed on the targeted endpoints.

Incentivized

In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.

Incentivized

We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.

Incentivized

i was able to implement automox with the help from their support to push it out via our MDM of maas360

Incentivized

Previously, we used WSUS to manage our Windows Updates. WSUS was needed to be managed in-house and any issues would need to be fixed by us. This would cause us to lose hours needing to troubleshoot unexpected issues that arise and take away time from other tasks. Automox has regular maintenance they do on their end. They are also very responsive when responding to tickets and issues that arise. They have always been happy to work with us when we put in support requests for any issues that may come up or even for any questions we have.

Incentivized

Panda is a bit of a greatest hits between some of these other things. I feel like GoToAssist has a stronger remote support option, but Panda is more convenient. Kaseya has a ton of features, but from an ease of use standpoint, Panda seems stronger. Spiceworks has a fine inventory system but it lacks features. I added Azure as well since we are a 365 shop and Azure supplies a lot of the same visibility that Panda does. However it is a completely different animal, and it's way easier to hop into Panda and get what you need than get waaay more data than necessary from Azure/Azure AD/ATP.

Incentivized

• Patches are now fully up to date and we have no longer been dinged for it from our pen testing partners.
• Reduced man hours spent on maintaining an update server and the hours spent looking at each machine to ensure it patched all software both windows and third party.
• Allows for us to provide a vendor with a means to connect to our systems without the use of a VPN.

Incentivized

• It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
• Thanks to the alerts, in case of intrusion, it is possible to intervene promptly

Incentivized