What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 29 reviews and ratings
130 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 130 reviews and ratings
Likelihood to Recommend
Autopilot
It's a great tool for email marketing and making automation flows with those emails. Also push your communication to multiple platforms (social media, SMS, WhatsApp, etc). It's easy to learn so for us easy to teach companies the basics of marketing automation. The clean interface and not to many functions don't make the tool too overwhelming. So for us, one of the better "get your feet wet" tools.

Verified User
Consultant in Marketing
Marketing & Advertising Company, 1-10 employeesBullhorn ATS & CRM
Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Talent Acquisition Specialist
Ranger Technical ResourcesStaffing and Recruiting, 11-50 employees
Feature Rating Comparison
Email & Online Marketing
Autopilot
5.9
Bullhorn ATS & CRM
—
WYSIWYG email editor
Autopilot
5.7
Bullhorn ATS & CRM
—
Dynamic content
Autopilot
6.1
Bullhorn ATS & CRM
—
Ability to test dynamic content
Autopilot
5.5
Bullhorn ATS & CRM
—
A/B testing
Autopilot
6.0
Bullhorn ATS & CRM
—
Mobile optimization
Autopilot
6.4
Bullhorn ATS & CRM
—
Email deliverability reporting
Autopilot
5.4
Bullhorn ATS & CRM
—
List management
Autopilot
6.3
Bullhorn ATS & CRM
—
Triggered drip sequences
Autopilot
6.1
Bullhorn ATS & CRM
—
Lead Management
Autopilot
5.5
Bullhorn ATS & CRM
—
Lead nurturing
Autopilot
6.1
Bullhorn ATS & CRM
—
Data quality management
Autopilot
5.2
Bullhorn ATS & CRM
—
Automated sales alerts and tasks
Autopilot
5.1
Bullhorn ATS & CRM
—
Campaign Management
Autopilot
6.5
Bullhorn ATS & CRM
—
Event/webinar marketing
Autopilot
6.5
Bullhorn ATS & CRM
—
Social Media Marketing
Autopilot
6.4
Bullhorn ATS & CRM
—
Social profile integration
Autopilot
6.4
Bullhorn ATS & CRM
—
Reporting & Analytics
Autopilot
6.0
Bullhorn ATS & CRM
—
Dashboards
Autopilot
6.1
Bullhorn ATS & CRM
—
Standard reports
Autopilot
6.0
Bullhorn ATS & CRM
—
Platform & Infrastructure
Autopilot
5.1
Bullhorn ATS & CRM
—
API
Autopilot
5.2
Bullhorn ATS & CRM
—
Customizability
Autopilot
5.5
Bullhorn ATS & CRM
—
Integration with Salesforce.com
Autopilot
4.6
Bullhorn ATS & CRM
—
Recruiting / ATS
Autopilot
—
Bullhorn ATS & CRM
6.5
Job Requisition Management
Autopilot
—
Bullhorn ATS & CRM
5.8
Company Website Posting
Autopilot
—
Bullhorn ATS & CRM
7.8
Publish to Social Media
Autopilot
—
Bullhorn ATS & CRM
8.1
Job Search Site Posting
Autopilot
—
Bullhorn ATS & CRM
7.0
Customized Application Form
Autopilot
—
Bullhorn ATS & CRM
6.6
Resume Management
Autopilot
—
Bullhorn ATS & CRM
5.4
Duplicate Candidate Prevention
Autopilot
—
Bullhorn ATS & CRM
6.9
Candidate Search
Autopilot
—
Bullhorn ATS & CRM
7.5
Applicant Tracking
Autopilot
—
Bullhorn ATS & CRM
7.1
Collaboration
Autopilot
—
Bullhorn ATS & CRM
6.8
Task Creation and Delegation
Autopilot
—
Bullhorn ATS & CRM
6.7
Email Templates
Autopilot
—
Bullhorn ATS & CRM
6.2
User Permissions
Autopilot
—
Bullhorn ATS & CRM
6.4
Notifications and Alerts
Autopilot
—
Bullhorn ATS & CRM
5.4
Reporting
Autopilot
—
Bullhorn ATS & CRM
4.6
Pros
Autopilot
- Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
- Easy and powerful email editing and creation built-in. No need for email template coding.
- Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Product Director
Velora StudiosDesign, 1-10 employees
Bullhorn ATS & CRM
- Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
- Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
- Configuration- the ability to configure the tool to the look and feel that matches your business.
- Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
- Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
- The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Director, Recruiting
ProcomStaffing and Recruiting, 201-500 employees
Cons
Autopilot
- Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Chief Operations Officer
Sapper Consulting, LLCMarketing and Advertising, 51-200 employees
Bullhorn ATS & CRM
- If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
- Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
- It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
- Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Technical Recruiter & Account Manager
Contract Professionals, Inc.Staffing and Recruiting, 501-1000 employees
Likelihood to Renew
Autopilot
No score
No answers yet
No answers on this topic
Bullhorn ATS & CRM
Bullhorn ATS & CRM 7.7
Based on 11 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Senior Recruiter - Technology, Accounting and Finance
Harmer Consultants, Inc.Staffing and Recruiting, 11-50 employees
Usability
Autopilot
No score
No answers yet
No answers on this topic
Bullhorn ATS & CRM
Bullhorn ATS & CRM 6.6
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.

Verified User
Account Manager in Sales
Computer Software Company, 11-50 employeesSupport Rating
Autopilot
No score
No answers yet
No answers on this topic
Bullhorn ATS & CRM
Bullhorn ATS & CRM 5.9
Based on 13 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks

Verified User
Director in Human Resources
Staffing & Recruiting Company, 1-10 employeesAlternatives Considered
Autopilot
Okta and Azure AD seem to work better for administering our email tenant and users for me comparatively. They just seem easier to use and I was already experienced with both.

Verified User
Director in Information Technology
Market Research Company, 11-50 employeesBullhorn ATS & CRM
Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.

Verified User
Professional in Human Resources
Staffing and Recruiting Company, 1001-5000 employeesReturn on Investment
Autopilot
- Decreased the hours spend manually cleaning contact lists and prepping mass email sends.
- Lift in overall email engagement, including deliverability, open and click rates, CTOR, etc. due to the ability to personalize and segment email lists.
- Saves time for the entire sales team by automating many of their sales communication processes.
Director of Lifecycle Marketing
FullContact Inc.Computer Software, 201-500 employees
Bullhorn ATS & CRM
- We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Onboarding and Benefits Coordinator
Alluvion StaffingStaffing and Recruiting, 201-500 employees
Screenshots
Pricing Details
Autopilot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Autopilot Editions & Modules
Edition
Silver | $491 |
---|---|
Gold | $1491 |
Platinum | $2491 |
Custom | Request by quote |
- per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.Bullhorn ATS & CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Bullhorn ATS & CRM Editions & Modules
—