What users are saying about
29 Ratings
29 Ratings
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Score 6.9 out of 100
130 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Autopilot

It's a great tool for email marketing and making automation flows with those emails. Also push your communication to multiple platforms (social media, SMS, WhatsApp, etc). It's easy to learn so for us easy to teach companies the basics of marketing automation. The clean interface and not to many functions don't make the tool too overwhelming. So for us, one of the better "get your feet wet" tools.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
5.9
Bullhorn ATS & CRM
WYSIWYG email editor
Autopilot
5.7
Bullhorn ATS & CRM
Dynamic content
Autopilot
6.1
Bullhorn ATS & CRM
Ability to test dynamic content
Autopilot
5.5
Bullhorn ATS & CRM
A/B testing
Autopilot
6.0
Bullhorn ATS & CRM
Mobile optimization
Autopilot
6.4
Bullhorn ATS & CRM
Email deliverability reporting
Autopilot
5.4
Bullhorn ATS & CRM
List management
Autopilot
6.3
Bullhorn ATS & CRM
Triggered drip sequences
Autopilot
6.1
Bullhorn ATS & CRM

Lead Management

Autopilot
5.5
Bullhorn ATS & CRM
Lead nurturing
Autopilot
6.1
Bullhorn ATS & CRM
Data quality management
Autopilot
5.2
Bullhorn ATS & CRM
Automated sales alerts and tasks
Autopilot
5.1
Bullhorn ATS & CRM

Campaign Management

Autopilot
6.5
Bullhorn ATS & CRM
Event/webinar marketing
Autopilot
6.5
Bullhorn ATS & CRM

Social Media Marketing

Autopilot
6.4
Bullhorn ATS & CRM
Social profile integration
Autopilot
6.4
Bullhorn ATS & CRM

Reporting & Analytics

Autopilot
6.0
Bullhorn ATS & CRM
Dashboards
Autopilot
6.1
Bullhorn ATS & CRM
Standard reports
Autopilot
6.0
Bullhorn ATS & CRM

Platform & Infrastructure

Autopilot
5.1
Bullhorn ATS & CRM
API
Autopilot
5.2
Bullhorn ATS & CRM
Customizability
Autopilot
5.5
Bullhorn ATS & CRM
Integration with Salesforce.com
Autopilot
4.6
Bullhorn ATS & CRM

Recruiting / ATS

Autopilot
Bullhorn ATS & CRM
6.5
Job Requisition Management
Autopilot
Bullhorn ATS & CRM
5.8
Company Website Posting
Autopilot
Bullhorn ATS & CRM
7.8
Publish to Social Media
Autopilot
Bullhorn ATS & CRM
8.1
Job Search Site Posting
Autopilot
Bullhorn ATS & CRM
7.0
Customized Application Form
Autopilot
Bullhorn ATS & CRM
6.6
Resume Management
Autopilot
Bullhorn ATS & CRM
5.4
Duplicate Candidate Prevention
Autopilot
Bullhorn ATS & CRM
6.9
Candidate Search
Autopilot
Bullhorn ATS & CRM
7.5
Applicant Tracking
Autopilot
Bullhorn ATS & CRM
7.1
Collaboration
Autopilot
Bullhorn ATS & CRM
6.8
Task Creation and Delegation
Autopilot
Bullhorn ATS & CRM
6.7
Email Templates
Autopilot
Bullhorn ATS & CRM
6.2
User Permissions
Autopilot
Bullhorn ATS & CRM
6.4
Notifications and Alerts
Autopilot
Bullhorn ATS & CRM
5.4
Reporting
Autopilot
Bullhorn ATS & CRM
4.6

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

Likelihood to Renew

Autopilot

No score
No answers yet
No answers on this topic

Bullhorn ATS & CRM

Bullhorn ATS & CRM 7.7
Based on 11 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

Usability

Autopilot

No score
No answers yet
No answers on this topic

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.6
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

Support Rating

Autopilot

No score
No answers yet
No answers on this topic

Bullhorn ATS & CRM

Bullhorn ATS & CRM 5.9
Based on 13 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

Alternatives Considered

Autopilot

Okta and Azure AD seem to work better for administering our email tenant and users for me comparatively. They just seem easier to use and I was already experienced with both.
Anonymous | TrustRadius Reviewer

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

Return on Investment

Autopilot

  • Decreased the hours spend manually cleaning contact lists and prepping mass email sends.
  • Lift in overall email engagement, including deliverability, open and click rates, CTOR, etc. due to the ability to personalize and segment email lists.
  • Saves time for the entire sales team by automating many of their sales communication processes.
Megan Kratzman | TrustRadius Reviewer

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bullhorn ATS & CRM Editions & Modules

Additional Pricing Details
Contact Bullhorn for pricing information

Rating Summary

Likelihood to Recommend

Autopilot
6.3
Bullhorn ATS & CRM
5.8

Likelihood to Renew

Autopilot
Bullhorn ATS & CRM
7.7

Usability

Autopilot
Bullhorn ATS & CRM
6.6

Support Rating

Autopilot
Bullhorn ATS & CRM
5.9

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