What users are saying about
30 Ratings
3 Ratings
30 Ratings
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Score 7.3 out of 100
3 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

ContactPigeon

It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Makis Paraskevopoulos | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.7
ContactPigeon
WYSIWYG email editor
Autopilot
6.4
ContactPigeon
Dynamic content
Autopilot
6.8
ContactPigeon
Ability to test dynamic content
Autopilot
6.4
ContactPigeon
A/B testing
Autopilot
6.8
ContactPigeon
Mobile optimization
Autopilot
7.0
ContactPigeon
Email deliverability reporting
Autopilot
6.2
ContactPigeon
List management
Autopilot
7.0
ContactPigeon
Triggered drip sequences
Autopilot
6.9
ContactPigeon

Lead Management

Autopilot
6.5
ContactPigeon
Lead nurturing
Autopilot
7.1
ContactPigeon
Data quality management
Autopilot
6.2
ContactPigeon
Automated sales alerts and tasks
Autopilot
6.2
ContactPigeon

Campaign Management

Autopilot
7.1
ContactPigeon
Event/webinar marketing
Autopilot
7.1
ContactPigeon

Social Media Marketing

Autopilot
7.0
ContactPigeon
Social profile integration
Autopilot
7.0
ContactPigeon

Reporting & Analytics

Autopilot
6.6
ContactPigeon
Dashboards
Autopilot
6.7
ContactPigeon
Standard reports
Autopilot
6.6
ContactPigeon

Platform & Infrastructure

Autopilot
6.2
ContactPigeon
API
Autopilot
6.2
ContactPigeon
Customizability
Autopilot
6.4
ContactPigeon
Integration with Salesforce.com
Autopilot
6.1
ContactPigeon

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

ContactPigeon

  • Customized newsletters with segmentations to target specific customers according to their visits in our website.
  • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
  • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
Anonymous | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Likelihood to Renew

Autopilot

No score
No answers yet
No answers on this topic

ContactPigeon

ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Makis Paraskevopoulos | TrustRadius Reviewer

Support Rating

Autopilot

No score
No answers yet
No answers on this topic

ContactPigeon

ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Makis Paraskevopoulos | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

ContactPigeon

[I] haven't used other [products].
Anonymous | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ContactPigeon Editions & Modules

Edition
Standard$198.001
Pro$385.001
Enterprise$980.001
  1. per month/billed annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
6.8
ContactPigeon
9.1

Likelihood to Renew

Autopilot
ContactPigeon
9.1

Support Rating

Autopilot
ContactPigeon
9.1

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