What users are saying about
30 Ratings
2 Ratings
30 Ratings
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Score 7.3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.7
ConvergeHub
WYSIWYG email editor
Autopilot
6.4
ConvergeHub
Dynamic content
Autopilot
6.8
ConvergeHub
Ability to test dynamic content
Autopilot
6.4
ConvergeHub
A/B testing
Autopilot
6.8
ConvergeHub
Mobile optimization
Autopilot
7.0
ConvergeHub
Email deliverability reporting
Autopilot
6.2
ConvergeHub
List management
Autopilot
7.0
ConvergeHub
Triggered drip sequences
Autopilot
6.9
ConvergeHub

Lead Management

Autopilot
6.5
ConvergeHub
Lead nurturing
Autopilot
7.1
ConvergeHub
Data quality management
Autopilot
6.2
ConvergeHub
Automated sales alerts and tasks
Autopilot
6.2
ConvergeHub

Campaign Management

Autopilot
7.1
ConvergeHub
Event/webinar marketing
Autopilot
7.1
ConvergeHub

Social Media Marketing

Autopilot
7.0
ConvergeHub
Social profile integration
Autopilot
7.0
ConvergeHub

Reporting & Analytics

Autopilot
6.6
ConvergeHub
Dashboards
Autopilot
6.7
ConvergeHub
Standard reports
Autopilot
6.6
ConvergeHub

Platform & Infrastructure

Autopilot
6.2
ConvergeHub
API
Autopilot
6.2
ConvergeHub
Customizability
Autopilot
6.4
ConvergeHub
Integration with Salesforce.com
Autopilot
6.1
ConvergeHub

Sales Force Automation

Autopilot
ConvergeHub
8.3
Customer data management / contact management
Autopilot
ConvergeHub
9.0
Workflow management
Autopilot
ConvergeHub
9.0
Territory management
Autopilot
ConvergeHub
8.0
Opportunity management
Autopilot
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
Autopilot
ConvergeHub
7.0
Contract management
Autopilot
ConvergeHub
8.0
Quote & order management
Autopilot
ConvergeHub
9.0
Interaction tracking
Autopilot
ConvergeHub
8.0
Channel / partner relationship management
Autopilot
ConvergeHub
8.0

Customer Service & Support

Autopilot
ConvergeHub
7.0
Case management
Autopilot
ConvergeHub
7.0

Marketing Automation

Autopilot
ConvergeHub
9.0
Lead management
Autopilot
ConvergeHub
9.0
Email marketing
Autopilot
ConvergeHub
9.0

CRM Project Management

Autopilot
ConvergeHub
9.0
Task management
Autopilot
ConvergeHub
9.0
Billing and invoicing management
Autopilot
ConvergeHub
9.0
Reporting
Autopilot
ConvergeHub
9.0

CRM Reporting & Analytics

Autopilot
ConvergeHub
8.0
Pipeline visualization
Autopilot
ConvergeHub
8.0
Customizable reports
Autopilot
ConvergeHub
8.0

Customization

Autopilot
ConvergeHub
7.5
Custom fields
Autopilot
ConvergeHub
8.0
API for custom integration
Autopilot
ConvergeHub
7.0

Platform

Autopilot
ConvergeHub
9.0
Mobile access
Autopilot
ConvergeHub
9.0

Security

Autopilot
ConvergeHub
9.0
Role-based user permissions
Autopilot
ConvergeHub
9.0

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
6.8
ConvergeHub
8.0

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