Chose Customer.io
Customer is much more flexible and enables a greater amount of personalization.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
Ortto | Mid-Size Companies (51-1,000 employees) | Ortto is presented as a product-led growth engine that helps businesses acquire and retain customers. Since 2015, Ortto has supported over 10,000 companies with their software. Ortto allows online businesses to unify their customer data with their CDP, segment key audiences across the customer lifecycle; activate these audiences with personalized, omnichannel experiences, and analyze their business for growth with a suite of BI tools. The vendor states teams at Microsoft, Bltly, Typeform,… | $509 per month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | — | ||||||||||||||
More Pricing Information |
Customer.io | Ortto | |
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Considered Both Products | Customer.io | Ortto No answer on this topic |
Top Pros |
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Top Cons |
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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Customer.io | Ortto | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Vbout Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | Ortto | |
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Likelihood to Recommend | 9.8 (8 ratings) | 8.9 (12 ratings) |
Customer.io | Ortto | |
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Likelihood to Recommend | Customer.io | Ortto |
Pros | Customer.io | Ortto |
Cons | Customer.io | Ortto |
Alternatives Considered | Customer.io | Ortto |
Return on Investment | Customer.io | Ortto |
ScreenShots | Customer.io Screenshots | Ortto Screenshots |