What users are saying about
30 Ratings
30 Ratings
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Score 7.3 out of 100
31 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.7
Drip Ecommerce CRM
8.5
WYSIWYG email editor
Autopilot
6.4
Drip Ecommerce CRM
9.5
Dynamic content
Autopilot
6.8
Drip Ecommerce CRM
7.1
Ability to test dynamic content
Autopilot
6.4
Drip Ecommerce CRM
5.2
A/B testing
Autopilot
6.8
Drip Ecommerce CRM
8.9
Mobile optimization
Autopilot
7.0
Drip Ecommerce CRM
7.4
Email deliverability reporting
Autopilot
6.2
Drip Ecommerce CRM
10.0
List management
Autopilot
7.0
Drip Ecommerce CRM
10.0
Triggered drip sequences
Autopilot
6.9
Drip Ecommerce CRM
10.0

Lead Management

Autopilot
6.5
Drip Ecommerce CRM
Lead nurturing
Autopilot
7.1
Drip Ecommerce CRM
Data quality management
Autopilot
6.2
Drip Ecommerce CRM
Automated sales alerts and tasks
Autopilot
6.2
Drip Ecommerce CRM

Campaign Management

Autopilot
7.1
Drip Ecommerce CRM
Event/webinar marketing
Autopilot
7.1
Drip Ecommerce CRM

Social Media Marketing

Autopilot
7.0
Drip Ecommerce CRM
Social profile integration
Autopilot
7.0
Drip Ecommerce CRM

Reporting & Analytics

Autopilot
6.6
Drip Ecommerce CRM
7.0
Dashboards
Autopilot
6.7
Drip Ecommerce CRM
7.9
Standard reports
Autopilot
6.6
Drip Ecommerce CRM
8.0
Custom reports
Autopilot
Drip Ecommerce CRM
5.1

Platform & Infrastructure

Autopilot
6.2
Drip Ecommerce CRM
API
Autopilot
6.2
Drip Ecommerce CRM
Customizability
Autopilot
6.4
Drip Ecommerce CRM
Integration with Salesforce.com
Autopilot
6.1
Drip Ecommerce CRM

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Drip Ecommerce CRM Editions & Modules

Edition
Up to 500 people in account$191
550 - 2,000$291
2,001 - 5,000$891
5,001 - 8,000$1241
8,001 - 15,000$2091
15,001 - 22,500$3291
22,501 - 27,500$4091
27,501 - 35,000$5291
35,001 - 50,000$6991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
6.8
Drip Ecommerce CRM
9.5

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