What users are saying about
34 Ratings
3 Ratings
34 Ratings
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Score 8.7 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

Elastic Email

I can't speak to Elastic Email's internal platform as I haven't used it much (composing emails inside their dashboard, creating campaigns, etc.). So I'm not sure how well the platform works for scenarios where that type of interface/feature set would be required, but I do know that if you need to hook external services to their SMTP or API, you'll have a great experience. Everything is super straightforward, the system is reliable, and the price is hard to beat.
Drew Harrison | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
7.7
Elastic Email
WYSIWYG email editor
Autopilot
7.4
Elastic Email
Dynamic content
Autopilot
7.7
Elastic Email
Ability to test dynamic content
Autopilot
7.5
Elastic Email
A/B testing
Autopilot
7.7
Elastic Email
Mobile optimization
Autopilot
7.8
Elastic Email
Email deliverability reporting
Autopilot
7.5
Elastic Email
List management
Autopilot
7.9
Elastic Email
Triggered drip sequences
Autopilot
7.8
Elastic Email

Lead Management

Autopilot
7.7
Elastic Email
Lead nurturing
Autopilot
8.3
Elastic Email
Data quality management
Autopilot
7.4
Elastic Email
Automated sales alerts and tasks
Autopilot
7.4
Elastic Email

Campaign Management

Autopilot
7.9
Elastic Email
Event/webinar marketing
Autopilot
7.9
Elastic Email

Social Media Marketing

Autopilot
7.9
Elastic Email
Social profile integration
Autopilot
7.9
Elastic Email

Reporting & Analytics

Autopilot
7.5
Elastic Email
Dashboards
Autopilot
7.6
Elastic Email
Standard reports
Autopilot
7.5
Elastic Email

Platform & Infrastructure

Autopilot
7.4
Elastic Email
API
Autopilot
7.3
Elastic Email
Customizability
Autopilot
7.5
Elastic Email
Integration with Salesforce.com
Autopilot
7.4
Elastic Email

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Elastic Email

  • Ease of use. Elastic Email helped me setup DNS anit-spam measures easily with excellent examples and walk-throughs. They make it easy to setup our employee email clients to use their service.
  • Support. Elastic Email support, on the rare occasions I've needed it, has been readily available and quick to reply and solve my problems.
  • Tracking and Statistics: The ability to track outgoing emails and see in near-real-time delivery, open rate, bounce status, etc is fantastic.
Anonymous | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Elastic Email

  • Have Trouble With Outlook and Hotmail Delivery (might be fixed with private IPs)
Drew Harrison | TrustRadius Reviewer

Support Rating

Autopilot

No score
No answers yet
No answers on this topic

Elastic Email

Elastic Email 10.0
Based on 1 answer
I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
Drew Harrison | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

Elastic Email

We really haven't. I looked around at email providers and this was the first and only one we've used and I'm glad I did.
Anonymous | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

Elastic Email

  • With a very modest outlay, we achieve features and functions that cost larger companies a lot of money.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
  2. none
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Elastic Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Elastic Email Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
7.7
Elastic Email
10.0

Support Rating

Autopilot
Elastic Email
10.0

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