What users are saying about
32 Ratings
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Top Rated
298 Ratings
32 Ratings
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Score 7.9 out of 100

Pipedrive

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Top Rated
298 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

Pipedrive

Pipedrive is well suitable for Email marketing management, Customer data management, and as well as for sales forecasting. Pipedrive is the best platform for managing your all sales data, Email automation & sales reporting. If you want to do A/B testing & want to know the ROI analytics with your campaign then Pipedrive is not suitable for you. you might have to check other platforms for advanced features. If you are looking for campaign segmentation & campaign planning then you can't do it in Pipedrive. Pipedrive doesn't provide that facility to users. It is the best platform for small & medium businesses.
Preet Chovatiya | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.9
Pipedrive
WYSIWYG email editor
Autopilot
6.6
Pipedrive
Dynamic content
Autopilot
7.0
Pipedrive
Ability to test dynamic content
Autopilot
6.7
Pipedrive
A/B testing
Autopilot
7.0
Pipedrive
Mobile optimization
Autopilot
7.2
Pipedrive
Email deliverability reporting
Autopilot
6.6
Pipedrive
List management
Autopilot
7.2
Pipedrive
Triggered drip sequences
Autopilot
7.2
Pipedrive

Lead Management

Autopilot
6.8
Pipedrive
Lead nurturing
Autopilot
7.4
Pipedrive
Data quality management
Autopilot
6.6
Pipedrive
Automated sales alerts and tasks
Autopilot
6.6
Pipedrive

Campaign Management

Autopilot
7.3
Pipedrive
Event/webinar marketing
Autopilot
7.3
Pipedrive

Social Media Marketing

Autopilot
7.3
Pipedrive
Social profile integration
Autopilot
7.3
Pipedrive

Reporting & Analytics

Autopilot
6.8
Pipedrive
Dashboards
Autopilot
6.9
Pipedrive
Standard reports
Autopilot
6.8
Pipedrive

Platform & Infrastructure

Autopilot
6.5
Pipedrive
API
Autopilot
6.4
Pipedrive
Customizability
Autopilot
6.7
Pipedrive
Integration with Salesforce.com
Autopilot
6.5
Pipedrive

Sales Force Automation

Autopilot
Pipedrive
6.4
Customer data management / contact management
Autopilot
Pipedrive
6.5
Workflow management
Autopilot
Pipedrive
7.8
Territory management
Autopilot
Pipedrive
6.6
Opportunity management
Autopilot
Pipedrive
8.8
Integration with email client (e.g., Outlook or Gmail)
Autopilot
Pipedrive
8.3
Contract management
Autopilot
Pipedrive
3.0
Quote & order management
Autopilot
Pipedrive
5.1
Interaction tracking
Autopilot
Pipedrive
7.1
Channel / partner relationship management
Autopilot
Pipedrive
4.3

Customer Service & Support

Autopilot
Pipedrive
2.9
Case management
Autopilot
Pipedrive
4.7
Call center management
Autopilot
Pipedrive
1.1
Help desk management
Autopilot
Pipedrive
3.1

Marketing Automation

Autopilot
Pipedrive
8.7
Lead management
Autopilot
Pipedrive
8.7
Email marketing
Autopilot
Pipedrive
8.7

CRM Project Management

Autopilot
Pipedrive
6.6
Task management
Autopilot
Pipedrive
8.4
Billing and invoicing management
Autopilot
Pipedrive
4.1
Reporting
Autopilot
Pipedrive
7.4

CRM Reporting & Analytics

Autopilot
Pipedrive
5.1
Forecasting
Autopilot
Pipedrive
5.1
Pipeline visualization
Autopilot
Pipedrive
8.7
Customizable reports
Autopilot
Pipedrive
1.7

Customization

Autopilot
Pipedrive
6.2
Custom fields
Autopilot
Pipedrive
8.1
Custom objects
Autopilot
Pipedrive
7.8
Scripting environment
Autopilot
Pipedrive
1.0
API for custom integration
Autopilot
Pipedrive
7.8

Security

Autopilot
Pipedrive
7.4
Single sign-on capability
Autopilot
Pipedrive
6.1
Role-based user permissions
Autopilot
Pipedrive
8.7

Social CRM

Autopilot
Pipedrive
1.1
Social data
Autopilot
Pipedrive
1.1
Social engagement
Autopilot
Pipedrive
1.1

Integrations with 3rd-party Software

Autopilot
Pipedrive
3.6
Marketing automation
Autopilot
Pipedrive
3.6
Compensation management
Autopilot
Pipedrive
3.5

Platform

Autopilot
Pipedrive
8.3
Mobile access
Autopilot
Pipedrive
8.3

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Pipedrive

  • Their pipeline is super simple with drag and drop features, and a clean and clear view of your deals and deal amounts.
  • They have a great automation system that allows for tasks and emails to be sent when a stage changes.
  • They have a great note system that allows voice recording and easy phone access to manage notes while on a call.
Mark Rueckert | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Pipedrive

  • There is definitely a bit of a learning curve
  • Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
  • It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Autopilot

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Unless I find something better...
Anonymous | TrustRadius Reviewer

Usability

Autopilot

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 9.1
Based on 13 answers
Is important for our team that the programs and apps that we use more frequently needed to be user-friendly, in order that our team can work more efficiently. Pipedrive has a wide range of tools that can be used to achieve this goal
Joanna García | TrustRadius Reviewer

Support Rating

Autopilot

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 9.4
Based on 13 answers
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Anonymous | TrustRadius Reviewer

Implementation Rating

Autopilot

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 3 answers
Experiment is the only way to start
Ed Juline | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

Pipedrive

I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Anonymous | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

Pipedrive

  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Pipedrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipedrive Editions & Modules

Edition
Essential$15.001
Advanced$29.001
Professional$59.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
7.0
Pipedrive
8.9

Likelihood to Renew

Autopilot
Pipedrive
8.2

Usability

Autopilot
Pipedrive
9.1

Reliability and Availability

Autopilot
Pipedrive
8.2

Support Rating

Autopilot
Pipedrive
9.4

Implementation Rating

Autopilot
Pipedrive
8.2

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