What users are saying about
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Top Rated
126 Ratings

Auvik

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Top Rated
126 Ratings
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Score 9.2 out of 100
9 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Network Performance Monitoring

    7.7

    Auvik

    77%

    IBM Netcool Network Management

    Feature Set Not Supported
    N/A
    Auvik ranks higher in 10/10 features

    Automated network device discovery

    8.2
    82%
    91 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.3
    83%
    91 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    7.6
    76%
    72 Ratings
    N/A
    0 Ratings

    Alerts

    8.0
    80%
    90 Ratings
    N/A
    0 Ratings

    Network capacity planning

    7.3
    73%
    71 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    7.2
    72%
    55 Ratings
    N/A
    0 Ratings

    Network mapping

    8.0
    80%
    89 Ratings
    N/A
    0 Ratings

    Customizable reports

    6.8
    68%
    66 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    7.4
    74%
    73 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    7.7
    77%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Auvik is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.3

    Auvik

    93%
    104 Ratings
    9.0

    IBM Netcool Network Management

    90%
    1 Rating

    Likelihood to Renew

    9.6

    Auvik

    96%
    2 Ratings

    IBM Netcool Network Management

    N/A
    0 Ratings

    Usability

    7.3

    Auvik

    73%
    1 Rating

    IBM Netcool Network Management

    N/A
    0 Ratings

    Availability

    9.1

    Auvik

    91%
    1 Rating

    IBM Netcool Network Management

    N/A
    0 Ratings

    Performance

    8.2

    Auvik

    82%
    1 Rating

    IBM Netcool Network Management

    N/A
    0 Ratings

    Support Rating

    9.4

    Auvik

    94%
    4 Ratings

    IBM Netcool Network Management

    N/A
    0 Ratings

    Product Scalability

    9.1

    Auvik

    91%
    1 Rating

    IBM Netcool Network Management

    N/A
    0 Ratings

    Vendor post-sale

    10.0

    Auvik

    100%
    1 Rating

    IBM Netcool Network Management

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Auvik

    100%
    1 Rating

    IBM Netcool Network Management

    N/A
    0 Ratings

    Likelihood to Recommend

    Auvik Networks Inc.

    Auvik is a fantastic product for MSPs looking to more effectively and efficiently monitor and manage their clients' network infrastructure. It is a great fit for MSPs serving SMBs. It is a less good fit for very small IT Support companies, clients with fewer than five network devices, or very large enterprises looking for an in-house network management solution.
    Read full review

    IBM

    This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
    Read full review

    Pros

    Auvik Networks Inc.

    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Read full review

    IBM

    • This is one of the best monitoring tools.
    • Very simple to user.
    • Color code makes it very simple as per severity.
    • We receive the heartbeat alert every hour that shows the system is running up and fine.
    • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
    Read full review

    Cons

    Auvik Networks Inc.

    • Install and launch instructions, especially regarding shared collectors can be difficult to follow.
    • The branded colors of gray and black lines can be hard to understand and things with a higher contrast like green for good connections might be beneficial.
    • Persistent filters on the traffic insights dashboard would be useful.
    Read full review

    IBM

    • Sometimes color differences of the incidents as per the criticality .
    • We don't receive the heartbeat alerts sometimes.
    • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
    Read full review

    Pricing Details

    Auvik

    Starting Price

    Editions & Modules

    Auvik editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      IBM Netcool Network Management

      Starting Price

      Editions & Modules

      IBM Netcool Network Management editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Auvik Networks Inc.

        Because it's an amazing product.
        Read full review

        IBM

        No answers on this topic

        Usability

        Auvik Networks Inc.

        The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
        Read full review

        IBM

        No answers on this topic

        Reliability and Availability

        Auvik Networks Inc.

        We have never had a major outage or impact that was noticeable.
        Read full review

        IBM

        No answers on this topic

        Performance

        Auvik Networks Inc.

        Pages can be slow to load on larger sites but tends to be fine for most clients.
        Read full review

        IBM

        No answers on this topic

        Support Rating

        Auvik Networks Inc.

        Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
        Read full review

        IBM

        No answers on this topic

        Alternatives Considered

        Auvik Networks Inc.

        I came onboard with Solarwinds already installed and running. It took me some time to learn my way around the Web interface. Nice product but a little convoluted for me. We weren't using it to it's full potential. It did work well for network monitoring, and configuration backups. Compared to Auvik, the interface of Auvik is cleaner and easier to navigate. Not needing to connect to the VPN to view is also a big advantage. We evaluated both Darktrace and LogRhythm before evaluating Auvik. Both of these products were impressive but required a little more configuration time at initial setup. The biggest reason for deciding on Auvik was the price to be honest. Auvik beat the others pricing by over 50% easily. As impressive as the others were, after evaluating Auvik, we were skeptical that the price would be too high just like the others. Needless to say, we were pleasantly surprised and was a no brainer on our final decision to pursue Auvik
        Read full review

        IBM

        This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
        Read full review

        Scalability

        Auvik Networks Inc.

        Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
        Read full review

        IBM

        No answers on this topic

        Return on Investment

        Auvik Networks Inc.

        • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
        Read full review

        IBM

        • Color feature of the alerts as per the criticality is the amazing feature.
        • Heartbeat alert is also an unique feature.
        • No additional training is required to use this tool. just a simple KT is enough.
        Read full review

        Screenshots

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