Auzmor headquartered in West Des Moines offers Auzmor Learn, a corporate LMS designed to make launching, tracking, and reporting for any type of training, in one centralized location, viewable on any device, with tools to track and encourage employee learning.
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Blackbaud Education Management Solutions
Score 8.4 out of 10
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Blackbaud Education Management Solutions is a unified student management system for K–12 private schools. Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment, and tuition payment. Blackbaud Learning Management System™: Track students' academic performance and progression…
Auzmor Learn is well suited in allowing us to create content beyond just the normal PowerPoint presentations that are normally used. The content creation piece will allow us to have more interactive training available. Auzmor will also allow us to offer self-paced training instead of or to supplement live instructor led training. We will be able to manage and track both in Auzmor, which is a plus. It is also suited to provide both internal and external training for our needs.
A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
Assessments can now easily be uploaded in bulk using a CSV template.
Successful assessment submission(s) from a learner will trigger a notification to their respective manager/instructor/admin who assigned the training to them.
We can create a lesson through video formats, documents, embedding links, YouTube & Vimeo.
It can create and track our live training both classroom and online.
The course is publicly accessible with public weblink.
There was some missing functionality that was raised to the Auzmor team, which they are very receptive of that feedback and work with you on providing a solution, work around or addressing it in a future release.
Being able to attach certain file types for training exercises was not supported.
There was some limitations on resizing some images and text boxes during course content creation.
Some of the whitelabeling and cutomization of the UI has some limitations.
Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.
From a functionality standpoint the software continues to meet the requirements we had set for the LMS we chose to implement. The addition of new features has increased the likelihood we will continue to use Auzmor Learn. As long as the usability of the software meets the needs of our learners we would not have a reason to look at other options
It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
Overall Auzmor Learn is very usable but there is always room for improvements in every program. Auzmor is very willing to continuously improve their product as well as ask me where I think they might improve or address a unique issue for me that ultimately improves the product for all Auzmor Learn users.
Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
I have been working with Sandeep from Auzmor and others for over a year. Any time I have a question or issue, I can block time on his calendar and have a conversation about what I'm having issues with. Everybody I talk to from Auzmor listens. I've had several ideas that I believed would improve the admin and user experience on Auzmor. They listened and many times implemented those changes. Their customer service team is the best I've worked with. They are amazing people and they all deserve a raise!
Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
The level of support we have received from Auzmor Learn has been fantastic. The amount of training that we received during the implementation process to the level of support we continue to receive is top tier. If we ever have any issues or questions, we know that a member from Auzmor Learn will be able to help us quickly and efficiently.
Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.
