41 Ratings
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223 Ratings
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Blackbaud Education Management Solutions

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223 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

    Learning Management

    8.5

    Auzmor Learn

    85%

    Blackbaud Education Management Solutions

    Feature Set Not Supported
    N/A
    Auzmor Learn ranks higher in 10/10 features

    Course authoring

    8.2
    82%
    24 Ratings
    N/A
    0 Ratings

    Course catalog or library

    8.4
    84%
    25 Ratings
    N/A
    0 Ratings

    Player/Portal

    8.4
    84%
    24 Ratings
    N/A
    0 Ratings

    Learning content

    8.6
    86%
    22 Ratings
    N/A
    0 Ratings

    Mobile friendly

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Progress tracking & certifications

    8.8
    88%
    28 Ratings
    N/A
    0 Ratings

    Assignments

    8.7
    87%
    27 Ratings
    N/A
    0 Ratings

    Compliance management

    8.7
    87%
    26 Ratings
    N/A
    0 Ratings

    Learning administration

    8.8
    88%
    27 Ratings
    N/A
    0 Ratings

    Learning reporting & analytics

    8.6
    86%
    28 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Auzmor Learn is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.6

    Auzmor Learn

    86%
    28 Ratings
    6.9

    Blackbaud Education Management Solutions

    69%
    117 Ratings

    Likelihood to Renew

    8.2

    Auzmor Learn

    82%
    1 Rating
    7.4

    Blackbaud Education Management Solutions

    74%
    9 Ratings

    Usability

    8.7

    Auzmor Learn

    87%
    28 Ratings
    6.4

    Blackbaud Education Management Solutions

    64%
    5 Ratings

    Support Rating

    8.8

    Auzmor Learn

    88%
    28 Ratings
    7.0

    Blackbaud Education Management Solutions

    70%
    183 Ratings

    Likelihood to Recommend

    Auzmor Learn

    Auzmor Learn is well suited in allowing us to create content beyond just the normal PowerPoint presentations that are normally used. The content creation piece will allow us to have more interactive training available. Auzmor will also allow us to offer self-paced training instead of or to supplement live instructor led training. We will be able to manage and track both in Auzmor, which is a plus. It is also suited to provide both internal and external training for our needs.
    Anonymous | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
    Anonymous | TrustRadius Reviewer

    Pros

    Auzmor Learn

    • Assessments can now easily be uploaded in bulk using a CSV template.
    • Successful assessment submission(s) from a learner will trigger a notification to their respective manager/instructor/admin who assigned the training to them.
    • We can create a lesson through video formats, documents, embedding links, YouTube & Vimeo.
    • It can create and track our live training both classroom and online.
    • The course is publicly accessible with public weblink.
    Wasim Fasil | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    • Seamless integration between the LMS, EMS and SIS modules
    • Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product.
    • Feature upgrades monthly that respond to voiced needs from users
    Anonymous | TrustRadius Reviewer

    Cons

    Auzmor Learn

    • There was some missing functionality that was raised to the Auzmor team, which they are very receptive of that feedback and work with you on providing a solution, work around or addressing it in a future release.
    • Being able to attach certain file types for training exercises was not supported.
    • There was some limitations on resizing some images and text boxes during course content creation.
    • Some of the whitelabeling and cutomization of the UI has some limitations.
    Anonymous | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    • Forms - lack of conditional questions
    • Gradebook -lack of links to assignments
    • Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
    • Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Auzmor Learn

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    There are a few different set up fees based off of number of users, any data migration etc. that needs to be done.

    Starting Price

    Blackbaud Education Management Solutions

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    Auzmor Learn

    Auzmor Learn 8.2
    Based on 1 answer
    From a functionality standpoint the software continues to meet the requirements we had set for the LMS we chose to implement. The addition of new features has increased the likelihood we will continue to use Auzmor Learn. As long as the usability of the software meets the needs of our learners we would not have a reason to look at other options
    Brian Gober | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    Blackbaud Education Management Solutions 7.4
    Based on 9 answers
    It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
    Brian Walker | TrustRadius Reviewer

    Usability

    Auzmor Learn

    Auzmor Learn 8.7
    Based on 28 answers
    Overall Auzmor Learn is very usable but there is always room for improvements in every program. Auzmor is very willing to continuously improve their product as well as ask me where I think they might improve or address a unique issue for me that ultimately improves the product for all Auzmor Learn users.
    John Heemer | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    Blackbaud Education Management Solutions 6.4
    Based on 5 answers
    Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
    JT Amirault | TrustRadius Reviewer

    Support Rating

    Auzmor Learn

    Auzmor Learn 8.8
    Based on 28 answers
    I have been working with Sandeep from Auzmor and others for over a year. Any time I have a question or issue, I can block time on his calendar and have a conversation about what I'm having issues with. Everybody I talk to from Auzmor listens. I've had several ideas that I believed would improve the admin and user experience on Auzmor. They listened and many times implemented those changes. Their customer service team is the best I've worked with. They are amazing people and they all deserve a raise!
    Grant Haley | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    Blackbaud Education Management Solutions 7.0
    Based on 183 answers
    Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond.The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Auzmor Learn

    The level of support we have received from Auzmor Learn has been fantastic. The amount of training that we received during the implementation process to the level of support we continue to receive is top tier. If we ever have any issues or questions, we know that a member from Auzmor Learn will be able to help us quickly and efficiently.
    Efren Garcia | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Auzmor Learn

    • Easy to train new hires on your product specification and to get them on board sooner.
    • The Auzmor LMS helps you decrease your overall training time and keep everything documented.
    • Once you learn the Auzmor tool then you don't have to work with your new hire on one on one sessions.
    R J | TrustRadius Reviewer

    Blackbaud Education Management Solutions

    • Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
    • Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
    • Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.
    Anonymous | TrustRadius Reviewer

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