What users are saying about

Avail vs Lucernex

Avail
1 Rating
Lucernex
26 Ratings

Avail

1 Rating
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Score 10 out of 100

Based on 1 reviews and ratings

Lucernex

26 Ratings
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Score 7.9 out of 100

Based on 26 reviews and ratings

Attribute Ratings

  • Avail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Avail

100%
1 Rating
7.8

Lucernex

78%
19 Ratings

Support Rating

10.0

Avail

100%
2 Ratings

Lucernex

N/A
0 Ratings

In-Person Training

Avail

N/A
0 Ratings
7.7

Lucernex

77%
3 Ratings

Likelihood to Recommend

Avail

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.

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Anonymous | TrustRadius Reviewer
Verified User
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Lucernex

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.

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Bryan Kelly, CPA, CFE, MBA | TrustRadius Reviewer
Bryan Kelly, CPA, CFE, MBA
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Pros

Avail

  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening

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Anonymous | TrustRadius Reviewer
Verified User
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Lucernex

  • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
  • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.

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Kimberly F Williams, Esq. | TrustRadius Reviewer
Kimberly F Williams, Esq.
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Cons

Avail

  • UI can take a little while to get used to

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Anonymous | TrustRadius Reviewer
Verified User
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Lucernex

  • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
  • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
  • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Avail

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Lucernex

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

—

Support Rating

Avail

Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.

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Anonymous | TrustRadius Reviewer
Verified User
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Lucernex

No score
No answers yet
No answers on this topic

In-Person Training

Avail

No score
No answers yet
No answers on this topic

Lucernex

Lucernex 7.7
Based on 3 answers
The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Avail

No answers on this topic

Lucernex

I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data

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William Rose | TrustRadius Reviewer
William Rose
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Return on Investment

Avail

  • Rent collected on time
  • Tenants found quickly and easily screened

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Anonymous | TrustRadius Reviewer
Verified User
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Lucernex

  • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
  • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.

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Kimberly F Williams, Esq. | TrustRadius Reviewer
Kimberly F Williams, Esq.
View all 19 answers on this topic

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