1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 26 reviews and ratings
Attribute Ratings
- Avail is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Avail
100%
1 Rating
7.8
Lucernex
78%
19 Ratings
Support Rating
10.0
Avail
100%
2 Ratings
Lucernex
N/A
0 Ratings
In-Person Training
Avail
N/A
0 Ratings
7.7
Lucernex
77%
3 Ratings
Likelihood to Recommend
Avail
We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesLucernex
I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
Sr. Financial Analyst
MSA - The Safety CompanyConsumer Goods, 1001-5000 employees
Pros
Avail
- Rent collecting
- Distributing listing to multiple sites
- Tenant screening

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesLucernex
- Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
- Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
Director of Lease Mgt
Genesco, IncRetail
Cons
Avail
- UI can take a little while to get used to

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesLucernex
- The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
- The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
- As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.

Verified User
Manager in Other
Retail Company, 1001-5000 employeesPricing Details
Avail
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Lucernex
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Support Rating
Avail
Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesLucernex
No score
No answers yet
No answers on this topic
In-Person Training
Avail
No score
No answers yet
No answers on this topic
Lucernex
Lucernex 7.7
Based on 3 answers
The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money

Verified User
Professional in Corporate
Construction Company, 5001-10,000 employeesAlternatives Considered
Avail
No answers on this topic
Lucernex
I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
Lease Accounting Manager
Carrols CorporationRestaurants, 10,001+ employees
Return on Investment
Avail
- Rent collected on time
- Tenants found quickly and easily screened

Verified User
C-Level Executive in Corporate
Real Estate Company, 1-10 employeesLucernex
- Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
- Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
Director of Lease Mgt
Genesco, IncRetail