What users are saying about
1 Rating
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Score 10 out of 100
4 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Avail

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.
Anonymous | TrustRadius Reviewer

RealPage Portfolio Asset Management

RealPage Portfolio Asset Management is great at working with the other programs that most other leasing or management companies work with. This program is able to export and import custom information to make sure you get the whole picture of what is happening in your communities. This program is great for any leasing team or management team that is looking for a one-stop-shop solution and likes to rely on data-driven numbers.
Anonymous | TrustRadius Reviewer

Pros

Avail

  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening
Anonymous | TrustRadius Reviewer

RealPage Portfolio Asset Management

  • E-signature collection
  • Data syndication
  • Report exports
Anonymous | TrustRadius Reviewer

Cons

Avail

  • UI can take a little while to get used to
Anonymous | TrustRadius Reviewer

RealPage Portfolio Asset Management

  • There are a few issues we have experienced where the program crashes when it is overloaded and trying to complete too much.
  • The reporting platform could use some work. We didn't find anything necessarily wrong with it, but there could be more additions and a few things streamlined to make things better.
  • This isn't necessarily a bad thing, but I would like to see more options for graphs, charts, and other visualizations in the reporting and custom reporting. There are already some good options, but I would love to see more.
Anonymous | TrustRadius Reviewer

Support Rating

Avail

Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.
Anonymous | TrustRadius Reviewer

RealPage Portfolio Asset Management

RealPage Portfolio Asset Management 8.0
Based on 1 answer
RealPage support is something that I have only had positive experiences with so far. Like reaching any companies support channels, there can be times when it takes a little time to get in touch with someone, but never more than what I would expect while reaching out to any other similar software provider. I have also had experiences where my tickets are responded to very quickly, so overall a good rating. Every company could use some improvement in their support teams, but RealPage does a good job of supporting their customers.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avail

No answers on this topic

RealPage Portfolio Asset Management

Adding a rider to a lease on one property or several properties can be a headache and support is not very responsive. You can always use the customizable rider option, but on many occasions that portion is needed for something else and it shouldn't be used instead of a rider which should be permanent. This is extremely frustrating when leases have to be made in a timely matter; however, this is a support issue rather than a software issue. A mobile app would be amazinggggg and/or a more user-friendly mobile web experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Avail

  • Rent collected on time
  • Tenants found quickly and easily screened
Anonymous | TrustRadius Reviewer

RealPage Portfolio Asset Management

  • Time effective
  • User-friendly
  • We've become quite dependent on it, when something goes wrong, there's panic.
Anonymous | TrustRadius Reviewer

Pricing Details

Avail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RealPage Portfolio Asset Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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