What users are saying about
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Top Rated
525 Ratings
Top Rated
84 Ratings

Avalara

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Top Rated
525 Ratings
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Score 8.8 out of 100
Top Rated
84 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Avalara

Avatax is well suited to how we process orders. Our website goes to Avatax to calculate an initial sales tax amount right when an order is placed on our website. Once the order has been picked and packed it is fulfilled and then finalized the sales tax amount through Avatax. This is exactly what we need it to do!
Bruce Griffith | TrustRadius Reviewer

QuickBooks Desktop for Mac

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Type of tax

Avalara
8.5
QuickBooks Desktop for Mac
Sales and Use Taxes
Avalara
9.2
QuickBooks Desktop for Mac
Cross-border Taxes
Avalara
8.7
QuickBooks Desktop for Mac
VAT / GST Taxes
Avalara
7.9
QuickBooks Desktop for Mac
Energy and Fuel Taxes
Avalara
8.3
QuickBooks Desktop for Mac

Tax Reporting & Compliance

Avalara
8.4
QuickBooks Desktop for Mac
Geolocation for Tax Assessment
Avalara
8.8
QuickBooks Desktop for Mac
3rd-Party Software Integrations
Avalara
8.1
QuickBooks Desktop for Mac
Tax Data Reporting
Avalara
8.6
QuickBooks Desktop for Mac
Compliance Administration Management
Avalara
8.5
QuickBooks Desktop for Mac
Tax Exemption Processing
Avalara
8.5
QuickBooks Desktop for Mac
Tax Document Management
Avalara
8.8
QuickBooks Desktop for Mac
Complex Tax Scenario Management
Avalara
7.9
QuickBooks Desktop for Mac

Payroll Management

Avalara
QuickBooks Desktop for Mac
7.9
Pay calculation
Avalara
QuickBooks Desktop for Mac
8.8
Benefit plan administration
Avalara
QuickBooks Desktop for Mac
8.4
Direct deposit files
Avalara
QuickBooks Desktop for Mac
8.4
Salary revision and increment management
Avalara
QuickBooks Desktop for Mac
6.8
Reimbursement management
Avalara
QuickBooks Desktop for Mac
7.1

Customization

Avalara
QuickBooks Desktop for Mac
7.1
API for custom integration
Avalara
QuickBooks Desktop for Mac
5.7
Plug-ins
Avalara
QuickBooks Desktop for Mac
8.6

Security

Avalara
QuickBooks Desktop for Mac
8.0
Single sign-on capability
Avalara
QuickBooks Desktop for Mac
7.7
Role-based user permissions
Avalara
QuickBooks Desktop for Mac
8.4

Reporting & Analytics

Avalara
QuickBooks Desktop for Mac
8.5
Dashboards
Avalara
QuickBooks Desktop for Mac
8.3
Standard reports
Avalara
QuickBooks Desktop for Mac
8.7
Custom reports
Avalara
QuickBooks Desktop for Mac
8.5

General Ledger and Configurable Accounting

Avalara
QuickBooks Desktop for Mac
7.0
Accounts payable
Avalara
QuickBooks Desktop for Mac
8.1
Accounts receivable
Avalara
QuickBooks Desktop for Mac
8.1
Cash management
Avalara
QuickBooks Desktop for Mac
6.7
Bank reconciliation
Avalara
QuickBooks Desktop for Mac
7.8
Expense management
Avalara
QuickBooks Desktop for Mac
8.6
Time tracking
Avalara
QuickBooks Desktop for Mac
6.9
Fixed asset management
Avalara
QuickBooks Desktop for Mac
6.7
Multi-currency support
Avalara
QuickBooks Desktop for Mac
7.7
Multi-division support
Avalara
QuickBooks Desktop for Mac
4.4
Regulations compliance
Avalara
QuickBooks Desktop for Mac
7.2
Electronic tax filing
Avalara
QuickBooks Desktop for Mac
7.8
Self-service portal
Avalara
QuickBooks Desktop for Mac
6.3
Global Financial Support
Avalara
QuickBooks Desktop for Mac
7.8
Primary and Secondary Ledgers
Avalara
QuickBooks Desktop for Mac
7.2
Intercompany Accounting
Avalara
QuickBooks Desktop for Mac
5.4
Localizations
Avalara
QuickBooks Desktop for Mac
5.8
Journals and Reconciliations
Avalara
QuickBooks Desktop for Mac
7.6
Enterprise Accounting
Avalara
QuickBooks Desktop for Mac
7.4
Configurable Accounting
Avalara
QuickBooks Desktop for Mac
7.2
Centralized Rules Framework
Avalara
QuickBooks Desktop for Mac
5.2
Standardized Processes
Avalara
QuickBooks Desktop for Mac
7.2

Inventory Management

Avalara
QuickBooks Desktop for Mac
7.3
Inventory tracking
Avalara
QuickBooks Desktop for Mac
7.8
Automatic reordering
Avalara
QuickBooks Desktop for Mac
7.5
Location management
Avalara
QuickBooks Desktop for Mac
7.0
Manufacturing module
Avalara
QuickBooks Desktop for Mac
7.0

Order Management

Avalara
QuickBooks Desktop for Mac
7.3
Pricing
Avalara
QuickBooks Desktop for Mac
8.2
Order entry
Avalara
QuickBooks Desktop for Mac
8.5
Credit card processing
Avalara
QuickBooks Desktop for Mac
8.3
Cost of goods sold
Avalara
QuickBooks Desktop for Mac
7.9
Order Orchestration
Avalara
QuickBooks Desktop for Mac
5.8
End-to-end order visibility
Avalara
QuickBooks Desktop for Mac
6.4
Order exception Resolution
Avalara
QuickBooks Desktop for Mac
5.7

Pros

Avalara

  • Avatax stays current with all the changes in rates and does an excellent job of calculating the correct sales tax to charge.
  • The reporting interface for sales tax reports is easy to use and once you set up a report you can save it as a favorite and rerun it any time with one click. Their UI on the reporting is simple and provides a minimum number of clicks to get the data you want and export it to Excel where every number lives whether it belongs there or not!
Tom Berkompas | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Anonymous | TrustRadius Reviewer

Cons

Avalara

  • CertCapture can take many days to validate a certificate, and/or does not provide explanation as to why a certificate was not validated.
  • Submitting cases to Avalara is not helpful. Once an answer has been provided, the case is immediately closed and no helpful dialogue is allowed.
  • When a mistake on return filing occurs, whether customer or Avalara's, correction of the error takes far too long.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
Shelly Robbins | TrustRadius Reviewer

Likelihood to Renew

Avalara

Avalara 9.5
Based on 18 answers
Nothing is perfect, so I suppose I would not give it a 10, but it has earned a high rating because it really does work well. Also, if any issues have arose, avalara has many ways to be contacted for assistance and has always helped in a timely manner
Matt Farmer, CPA, CGMA | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd | TrustRadius Reviewer

Usability

Avalara

Avalara 8.8
Based on 286 answers
Once integrated and properly set up, the software does most of the work for you. There are occasional hiccups, but that is true of all software. A lot of the ease depends on to what extent you let the platform do for you versus what you take on. For us, it decides which transaction to tax, assesses the tax rate based on the specific jurisdiction (and any changes in the tax rate), stores the exemption certificates and files the returns. Mostly what we are responsible for is reconciling the ledgers to the tax liability worksheets. It turns a complex and long set of tasks into a fairly simple and quick process
Jere Allen | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 3 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB | TrustRadius Reviewer

Reliability and Availability

Avalara

Avalara 8.7
Based on 13 answers
I have been using Avalara for years and do not remember ever having an outage during working hours. The service is accurate and dependable.
Elaine Ware | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 9.0
Based on 1 answer
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross | TrustRadius Reviewer

Performance

Avalara

Avalara 8.9
Based on 13 answers
For the most part don't have a problem with Avalara performance. On the few occasions I've had a issue isn't has been resolved quickly and usually without having to contact support.
Kathleen Gage | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Support Rating

Avalara

Avalara 7.3
Based on 20 answers
Avalara is not consistent in giving us information timely. For instance, right now, we have a help desk ticket with them that's been open since October. They are still trying to figure it out and we haven't gotten any feedback on where they are at or what is going on. That seems to me a very excessive amount of time to be working on a problem. Was it forgotten? Is there something bigger going on? Do they need something from us? An update would be helpful.
Also, many times when we call with an issue or concern (wrong tax rate for instance) we generally feel like the help desk assumes it's of our doing instead of theirs and doesn't truely listen when we explain the problem because we end up repeating it over and over as well as sending examples. We expect more respect on our end.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 1 answer
Because the support level I get is probably not what the average user gets
Robyn Smithson, CB | TrustRadius Reviewer

In-Person Training

Avalara

Avalara 8.0
Based on 2 answers
not applicable
Michelle Chow | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Online Training

Avalara

Avalara 7.3
Based on 3 answers
The videos go too fast; I kept having to pause them and go back. They don't allow for any practice transactions or provide training materials.
Kathleen Gage | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Implementation Rating

Avalara

Avalara 8.0
Based on 363 answers
The implementation team from Avalara was very knowledgable and did a good job of passing along information so that we could maintain the system and be able to make future changes ourselves. We had asked for some custom tax setup and they worked with us to get additional taxes set up that they didn't previously have. They worked with us to pull our documentation on tax rules and make sure those were included. I had hoped more scenarios would be there out of the box to cut down on the configuration time.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Avalara

We have looked at TaxJar as an alternative to Avalara. TaxJar is significantly less expensive than Avalara, but what we ran into during our evaluation was TaxJar did not have the needed connectors with NetSuite/SuiteCommerce. Also since Shopify is natively connected to Avalara, TaxJar was not able to connect with Shopify, but would have to have orders exported to NetSuite to be run by TaxJar after the customer had been charged tax in Shopify based on the Avalara calculations.
Marcus Warolin | TrustRadius Reviewer

QuickBooks Desktop for Mac

I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Anonymous | TrustRadius Reviewer

Scalability

Avalara

Avalara 9.0
Based on 6 answers
There is no change that has to happen as your company grows, Avalara continues to do it's job for any size company
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Return on Investment

Avalara

  • It saved me about half a day's work each month, as well as probably 2-3 days of work for the financial analyst per month.
  • Having nexus in only 4 states still required a lot of manual calculations each month, so saves many hours of work for the team each month.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
Luke O'Neill | TrustRadius Reviewer

Screenshots

QuickBooks Desktop for Mac

Pricing Details

Avalara

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

QuickBooks Desktop for Mac

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Avalara
8.7
QuickBooks Desktop for Mac
7.3

Likelihood to Renew

Avalara
9.5
QuickBooks Desktop for Mac
8.0

Usability

Avalara
8.8
QuickBooks Desktop for Mac
8.0

Reliability and Availability

Avalara
8.7
QuickBooks Desktop for Mac
9.0

Performance

Avalara
8.9
QuickBooks Desktop for Mac

Support Rating

Avalara
7.3
QuickBooks Desktop for Mac
5.0

In-Person Training

Avalara
8.0
QuickBooks Desktop for Mac

Online Training

Avalara
7.3
QuickBooks Desktop for Mac

Implementation Rating

Avalara
8.0
QuickBooks Desktop for Mac
5.0

Scalability

Avalara
9.0
QuickBooks Desktop for Mac

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