What users are saying about
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Top Rated
567 Ratings

Avalara

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Top Rated
567 Ratings
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Score 8.3 out of 100
109 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Type of tax

    7.3

    Avalara

    73%

    QuickBooks Desktop for Mac

    Feature Set Not Supported
    N/A
    Avalara ranks higher in 4/4 features

    Sales and Use Taxes

    8.7
    87%
    214 Ratings
    N/A
    0 Ratings

    Cross-border Taxes

    7.6
    76%
    45 Ratings
    N/A
    0 Ratings

    VAT / GST Taxes

    6.8
    68%
    38 Ratings
    N/A
    0 Ratings

    Energy and Fuel Taxes

    6.1
    61%
    20 Ratings
    N/A
    0 Ratings

    Tax Reporting & Compliance

    7.8

    Avalara

    78%

    QuickBooks Desktop for Mac

    Feature Set Not Supported
    N/A
    Avalara ranks higher in 7/7 features

    Geolocation for Tax Assessment

    8.0
    80%
    119 Ratings
    N/A
    0 Ratings

    3rd-Party Software Integrations

    7.7
    77%
    158 Ratings
    N/A
    0 Ratings

    Tax Data Reporting

    8.1
    81%
    180 Ratings
    N/A
    0 Ratings

    Compliance Administration Management

    7.4
    74%
    133 Ratings
    N/A
    0 Ratings

    Tax Exemption Processing

    8.1
    81%
    147 Ratings
    N/A
    0 Ratings

    Tax Document Management

    8.1
    81%
    139 Ratings
    N/A
    0 Ratings

    Complex Tax Scenario Management

    7.3
    73%
    95 Ratings
    N/A
    0 Ratings

    Payroll Management

    Avalara

    Feature Set Not Supported
    N/A
    9.9

    QuickBooks Desktop for Mac

    99%
    QuickBooks Desktop for Mac ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    9.9
    99%
    9 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Direct deposit files

    N/A
    0 Ratings
    9.9
    99%
    8 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.9
    99%
    5 Ratings

    Reimbursement management

    N/A
    0 Ratings
    9.9
    99%
    7 Ratings

    Customization

    Avalara

    Feature Set Not Supported
    N/A
    6.1

    QuickBooks Desktop for Mac

    61%
    QuickBooks Desktop for Mac ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    6.0
    60%
    7 Ratings

    Plug-ins

    N/A
    0 Ratings
    6.2
    62%
    10 Ratings

    Security

    Avalara

    Feature Set Not Supported
    N/A
    9.8

    QuickBooks Desktop for Mac

    98%
    QuickBooks Desktop for Mac ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.8
    98%
    20 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.8
    98%
    17 Ratings

    Reporting & Analytics

    Avalara

    Feature Set Not Supported
    N/A
    9.7

    QuickBooks Desktop for Mac

    97%
    QuickBooks Desktop for Mac ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.6
    96%
    19 Ratings

    Standard reports

    N/A
    0 Ratings
    9.8
    98%
    22 Ratings

    Custom reports

    N/A
    0 Ratings
    9.8
    98%
    22 Ratings

    General Ledger and Configurable Accounting

    Avalara

    Feature Set Not Supported
    N/A
    5.2

    QuickBooks Desktop for Mac

    52%
    QuickBooks Desktop for Mac ranks higher in 21/21 features

    Accounts payable

    N/A
    0 Ratings
    6.8
    68%
    24 Ratings

    Accounts receivable

    N/A
    0 Ratings
    6.8
    68%
    23 Ratings

    Cash management

    N/A
    0 Ratings
    5.6
    56%
    18 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    7.1
    71%
    24 Ratings

    Expense management

    N/A
    0 Ratings
    5.8
    58%
    20 Ratings

    Time tracking

    N/A
    0 Ratings
    5.6
    56%
    12 Ratings

    Fixed asset management

    N/A
    0 Ratings
    5.6
    56%
    14 Ratings

    Multi-currency support

    N/A
    0 Ratings
    1.6
    16%
    10 Ratings

    Multi-division support

    N/A
    0 Ratings
    5.5
    55%
    11 Ratings

    Regulations compliance

    N/A
    0 Ratings
    5.6
    56%
    10 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    6.7
    67%
    15 Ratings

    Self-service portal

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Global Financial Support

    N/A
    0 Ratings
    1.5
    15%
    7 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    5.4
    54%
    14 Ratings

    Localizations

    N/A
    0 Ratings
    1.1
    11%
    6 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    5.8
    58%
    17 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    5.5
    55%
    5 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    5.5
    55%
    9 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    5.5
    55%
    9 Ratings

    Standardized Processes

    N/A
    0 Ratings
    5.6
    56%
    13 Ratings

    Inventory Management

    Avalara

    Feature Set Not Supported
    N/A
    7.6

    QuickBooks Desktop for Mac

    76%
    QuickBooks Desktop for Mac ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    5.7
    57%
    14 Ratings

    Automatic reordering

    N/A
    0 Ratings
    7.8
    78%
    10 Ratings

    Location management

    N/A
    0 Ratings
    7.0
    70%
    9 Ratings

    Manufacturing module

    N/A
    0 Ratings
    9.9
    99%
    8 Ratings

    Order Management

    Avalara

    Feature Set Not Supported
    N/A
    8.2

    QuickBooks Desktop for Mac

    82%
    QuickBooks Desktop for Mac ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    9.7
    97%
    17 Ratings

    Order entry

    N/A
    0 Ratings
    9.9
    99%
    16 Ratings

    Credit card processing

    N/A
    0 Ratings
    9.7
    97%
    17 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    9.7
    97%
    16 Ratings

    Order Orchestration

    N/A
    0 Ratings
    5.7
    57%
    6 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    6.7
    67%
    7 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    5.6
    56%
    6 Ratings

    Attribute Ratings

    • Avalara is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
    • QuickBooks Desktop for Mac is rated higher in 2 areas: Availability, Support Rating

    Likelihood to Recommend

    8.1

    Avalara

    81%
    328 Ratings
    7.1

    QuickBooks Desktop for Mac

    71%
    32 Ratings

    Likelihood to Renew

    9.2

    Avalara

    92%
    20 Ratings
    8.0

    QuickBooks Desktop for Mac

    80%
    9 Ratings

    Usability

    8.3

    Avalara

    83%
    320 Ratings
    5.3

    QuickBooks Desktop for Mac

    53%
    6 Ratings

    Availability

    8.5

    Avalara

    85%
    14 Ratings
    9.0

    QuickBooks Desktop for Mac

    90%
    2 Ratings

    Performance

    8.5

    Avalara

    85%
    14 Ratings

    QuickBooks Desktop for Mac

    N/A
    0 Ratings

    Support Rating

    4.2

    Avalara

    42%
    23 Ratings
    5.3

    QuickBooks Desktop for Mac

    53%
    5 Ratings

    In-Person Training

    8.0

    Avalara

    80%
    2 Ratings

    QuickBooks Desktop for Mac

    N/A
    0 Ratings

    Online Training

    7.3

    Avalara

    73%
    3 Ratings

    QuickBooks Desktop for Mac

    N/A
    0 Ratings

    Implementation Rating

    6.5

    Avalara

    65%
    389 Ratings
    5.0

    QuickBooks Desktop for Mac

    50%
    2 Ratings

    Product Scalability

    8.5

    Avalara

    85%
    7 Ratings

    QuickBooks Desktop for Mac

    N/A
    0 Ratings

    Likelihood to Recommend

    Avalara

    I haven't used other sales tax service providers, so I can't compare it to others. However, I have found it to be extremely necessary as we grow and expand into other states so that we aren't spending all our time figuring out the complex tax laws, jurisdictions, rates, etc. for our customer sales. It gives us peace of mind that the correct taxes are being filed and we are compliant. There are definitely areas for improvement, but it's a great service.
    Anonymous | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
    Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

    Pros

    Avalara

    • Avatax stays current with all the changes in rates and does an excellent job of calculating the correct sales tax to charge.
    • The reporting interface for sales tax reports is easy to use and once you set up a report you can save it as a favorite and rerun it any time with one click. Their UI on the reporting is simple and provides a minimum number of clicks to get the data you want and export it to Excel where every number lives whether it belongs there or not!
    Tom Berkompas | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
    • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
    • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
    Anonymous | TrustRadius Reviewer

    Cons

    Avalara

    • In the beginning our programmer wished to speak directly with a programmer at Avalara so he could have some specific questions answered. Instead he was referred to a forum where he had to post his questions. This delayed our implementation of Avatax.
    • I'm not sure if there is help available to assist in learning how to reconcile sales tax returns or not. We basically had to figure out how to do that ourselves.
    Bruce Griffith | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
    • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
    • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
    • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
    Shelly Robbins | TrustRadius Reviewer

    Pricing Details

    Avalara

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $21 per month

    QuickBooks Desktop for Mac

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Avalara

    Avalara 9.2
    Based on 20 answers
    I have not been able to find a company that does it better than Avalara. I still have lots of problems, but we are working through them. Based on other demos i have seen and talking with peers in other companies, this is the best.
    Jessica Gorbett | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    QuickBooks Desktop for Mac 8.0
    Based on 9 answers
    I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
    Spencer Judd | TrustRadius Reviewer

    Usability

    Avalara

    Avalara 8.3
    Based on 320 answers
    I give Avalara a rating of 10 because of how easy it has been to train various, lower level employees to use the platform with fidelity. Even in my own training as an Account Executive who is responsible for calculating taxes on new deals, I was able to pick up the Avalara platform fairly quickly because of how easy and intuitive it is to use.
    Andy Webber | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    QuickBooks Desktop for Mac 5.3
    Based on 6 answers
    The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
    Robyn Smithson, CB | TrustRadius Reviewer

    Reliability and Availability

    Avalara

    Avalara 8.5
    Based on 14 answers
    I have been using Avalara for years and do not remember ever having an outage during working hours. The service is accurate and dependable.
    Elaine Ware | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    QuickBooks Desktop for Mac 9.0
    Based on 2 answers
    I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
    Ann Shallcross | TrustRadius Reviewer

    Performance

    Avalara

    Avalara 8.5
    Based on 14 answers
    We do have trouble tying Avalara's reporting back to our POS, but we just got a new POS system and there are bugs we are still trying to work out within the POS system. I do not believe this is an Avalara issue
    Jessica Gorbett | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Avalara

    Avalara 4.2
    Based on 23 answers
    Avalara is not consistent in giving us information timely. For instance, right now, we have a help desk ticket with them that's been open since October. They are still trying to figure it out and we haven't gotten any feedback on where they are at or what is going on. That seems to me a very excessive amount of time to be working on a problem. Was it forgotten? Is there something bigger going on? Do they need something from us? An update would be helpful.
    Also, many times when we call with an issue or concern (wrong tax rate for instance) we generally feel like the help desk assumes it's of our doing instead of theirs and doesn't truely listen when we explain the problem because we end up repeating it over and over as well as sending examples. We expect more respect on our end.
    Anonymous | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    QuickBooks Desktop for Mac 5.3
    Based on 5 answers
    Fortunately, I haven't had to reach out much for support.
    Jennifer Horvath | TrustRadius Reviewer

    In-Person Training

    Avalara

    Avalara 8.0
    Based on 2 answers
    I wasn't here when they first started with Avalara.
    Janey Graves | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    No score
    No answers yet
    No answers on this topic

    Online Training

    Avalara

    Avalara 7.3
    Based on 3 answers
    The videos go too fast; I kept having to pause them and go back. They don't allow for any practice transactions or provide training materials.
    Kathleen Gage | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Avalara

    Avalara 6.5
    Based on 389 answers
    The implementation team from Avalara was very knowledgable and did a good job of passing along information so that we could maintain the system and be able to make future changes ourselves. We had asked for some custom tax setup and they worked with us to get additional taxes set up that they didn't previously have. They worked with us to pull our documentation on tax rules and make sure those were included. I had hoped more scenarios would be there out of the box to cut down on the configuration time.
    Anonymous | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    QuickBooks Desktop for Mac 5.0
    Based on 2 answers
    No answer on this topic is available.

    Alternatives Considered

    Avalara

    We've looked at some other products but have been satisfied enough with Avalara that we've never had an interest in moving to another platform. It integrates well with our systems and does a great job for us. We have had some relationship management turnover and unmet expectations along with that experience, but generally have been able to resolve the issues.
    Jere Allen | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
    Anonymous | TrustRadius Reviewer

    Scalability

    Avalara

    Avalara 8.5
    Based on 7 answers
    There is no change that has to happen as your company grows, Avalara continues to do it's job for any size company
    Anonymous | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Avalara

    • Prior to Avalara, we had two full-time people doing nothing but tax returns. Now, we only review data via reports within Avalara and it takes one person about 2 hours a month.
    • Certificate exemption was a manual process we tracked on an excel spreadsheet. It was not always easy to read and wrought with human error. CertCapture has made this process digital and saved us countless amounts of time.
    • With Avalara managing the taxation through our ERP, we rarely have to worry about the taxation not being correct on our invoices to our customers. This saves time in having to investigate tax rates by state, county, and jurisdiction.
    Anonymous | TrustRadius Reviewer

    QuickBooks Desktop for Mac

    • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
    • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
    Luke O'Neill | TrustRadius Reviewer

    Screenshots

    QuickBooks Desktop for Mac

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