Avanan vs Zix Email Threat Protection | TrustRadius

What users are saying about

Score 9.3 out of 10

Based on 4 reviews and ratings

Score 8.6 out of 10

Based on 162 reviews and ratings

Feature Rating Comparison

Avanan

Zix Email Threat Protection

Anti-malware

Cusomizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Pros

Spam and phishing mitigation
DLP
Customer support

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Asst. Network Admin

SDI IncLogistics and Supply Chain, 201-500 employees

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Makes it easy for those receiving emails to create an account and retrieve the email.
Peace of mind knowing emails are secure, and can be tracked.
Monitoring inbound email threats is easy.
Support has been very quick resolving or explaining support tickets I've created.

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IT Coordinator

Ellis & Badenhausen Orthopaedics, psc.Hospital & Health Care, 51-200 employees

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Cons

I would like a phone support option.
I would like better admin access security for the portal; it is limited right now.

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Verified User

Manager in Information Technology

Computer Hardware Company, 201-500 employees

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Ease of use. Other competitors platform is WAY easier to use and customize.
You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
The Zix Protect platform is a complete joke to customize and use.

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Verified User

Administrator in Information Technology

Hospital & Health Care Company, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 8.9

Based on 7 answers

It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.

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IT Manager

Computer SourceReal Estate, 11-50 employees

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Usability

Avanan 9.3

Based on 3 answers

Avanan does what it's supposed to do with regard to protecting your email system. It eliminates a very high number of spoofs, phishes, spam, or other malicious emails from compromising our systems. We found that the prices along with the performance were well worth the investment compared to other comparable options in the market.

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Senior Director IT

BARBRI Inc.E-Learning, 201-500 employees

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Zix Email Threat Protection 8.0

Based on 122 answers

Zix is super user friendly for both our staff and the recipients of the messages. Logs are present, of course, for auditing when the need arises. The management portal is easy to use, also. You can use the service as is after install or make customizations that would better suit your business and workflow.

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Verified User

Manager in Information Technology

Medical Practice Company, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 9.0

Based on 6 answers

The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.

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Verified User

Engineer in Information Technology

Education Management Company, 501-1000 employees

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Performance

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 9.0

Based on 6 answers

there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.

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IT Manager

Computer SourceReal Estate, 11-50 employees

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Support Rating

Avanan 9.0

Based on 4 answers

The support team have always been quick to respond and helpful, whenever we have reached out to them. They have also taken on feedback for product improvements and have generally implemented these fairly quickly, which is fantastic to see. I really can't fault the support we have received from the team at Avanan.

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Technology Expert | IT Support Specialist | CTO

Ever NimbleInformation Technology & Services, 11-50 employees

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Zix Email Threat Protection 9.0

Based on 15 answers

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

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Technical Administrator

New Hampshire Retirement SystemGovernment Administration, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 9.1

Based on 1 answer

The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.

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IT Manager

Computer SourceReal Estate, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 8.0

Based on 3 answers

The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.

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Verified User

Engineer in Information Technology

Education Management Company, 501-1000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 8.1

Based on 14 answers

Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.

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Verified User

Manager in Information Technology

Hospital & Health Care Company, 501-1000 employees

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Alternatives Considered

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.

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Asst. Network Admin

SDI IncLogistics and Supply Chain, 201-500 employees

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Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.

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Verified User

Director in Human Resources

Medical Devices Company, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 9.0

Based on 3 answers

It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.

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IT Manager

Computer SourceReal Estate, 11-50 employees

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Return on Investment

Less contact with the helpdesk now, because users aren't getting emails that are malicious.
It saves time with having to scan computers for viruses when opening certain emails.

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Verified User

Manager in Information Technology

Computer Hardware Company, 201-500 employees

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It keeps our client data secure in transit, aiding us in compliance to HIPPA and other required standards, which also lends to peace of mind.
It greatly minimizes the time spent combing through email to sort and deal with junk/spam.
It minimizes the risk of employees inadvertently clicking infected links from within emails, opening our network to larger threats. This alone saves time and money as it decreases the time spent by our IT department in dealing with information security issues and system recovery that we might otherwise face.

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Verified User

Technician in Information Technology

Mental Health Care Company, 201-500 employees

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Screenshots

See All (4) Avanan Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Avanan Editions & Modules

Edition

Advanced Anti-Phishing	$4.00¹
Complete Malware Protection	$5.00¹
Full-Suite Protection	$8.00¹

per user per month

Additional Pricing Details

Prices for fewer than 500 users.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Zix Email Threat Protection Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

Avanan

Zix Email Threat Protection

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