What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
162 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Zix Email Threat Protection

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
162 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Avanan

Avanan fits really well for anyone using Office 365 or Google GSuite who is concerned with cyber security. It detects threats which bypass the inbuilt protections in Office 365, and threats which are not detected by standard email filtering solutions. It includes features such as suspicious account logins from multiple geographic locations within a short space of time.It is possible to provide email protection in a Hybrid Exchange environment, but some functionality is lost in this scenario, so may not be the best choice for anyone still using on-premise Exchange servers.
David Hall | TrustRadius Reviewer

Zix Email Threat Protection

Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way). After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports. Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avanan
9.2
Zix Email Threat Protection
Anti-malware
Avanan
10.0
Zix Email Threat Protection
Cusomizability
Avanan
8.5
Zix Email Threat Protection
Data Loss Protection
Avanan
8.5
Zix Email Threat Protection
Threat Detection
Avanan
10.0
Zix Email Threat Protection
Sandboxing
Avanan
9.0
Zix Email Threat Protection
End-to-End Encryption
Avanan
10.0
Zix Email Threat Protection
Management Tools
Avanan
8.5
Zix Email Threat Protection

Pros

Avanan

  • Spam and phishing mitigation
  • DLP
  • Customer support
Gus Gilchrist | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

Avanan

  • I would like a phone support option.
  • I would like better admin access security for the portal; it is limited right now.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.9
Based on 7 answers
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
Mike McCloskey | TrustRadius Reviewer

Usability

Avanan

Avanan 9.3
Based on 3 answers
Avanan does what it's supposed to do with regard to protecting your email system. It eliminates a very high number of spoofs, phishes, spam, or other malicious emails from compromising our systems. We found that the prices along with the performance were well worth the investment compared to other comparable options in the market.
Mark Kaplan | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 122 answers
Zix is super user friendly for both our staff and the recipients of the messages. Logs are present, of course, for auditing when the need arises. The management portal is easy to use, also. You can use the service as is after install or make customizations that would better suit your business and workflow.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
Anonymous | TrustRadius Reviewer

Performance

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
Mike McCloskey | TrustRadius Reviewer

Support Rating

Avanan

Avanan 9.0
Based on 4 answers
The support team have always been quick to respond and helpful, whenever we have reached out to them. They have also taken on feedback for product improvements and have generally implemented these fairly quickly, which is fantastic to see. I really can't fault the support we have received from the team at Avanan.
David Hall | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 15 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

In-Person Training

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.1
Based on 1 answer
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
Mike McCloskey | TrustRadius Reviewer

Online Training

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 3 answers
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
Anonymous | TrustRadius Reviewer

Implementation Rating

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.1
Based on 14 answers
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avanan

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.
Gus Gilchrist | TrustRadius Reviewer

Zix Email Threat Protection

Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Anonymous | TrustRadius Reviewer

Scalability

Avanan

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 3 answers
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
Mike McCloskey | TrustRadius Reviewer

Return on Investment

Avanan

  • Less contact with the helpdesk now, because users aren't getting emails that are malicious.
  • It saves time with having to scan computers for viruses when opening certain emails.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • It keeps our client data secure in transit, aiding us in compliance to HIPPA and other required standards, which also lends to peace of mind.
  • It greatly minimizes the time spent combing through email to sort and deal with junk/spam.
  • It minimizes the risk of employees inadvertently clicking infected links from within emails, opening our network to larger threats. This alone saves time and money as it decreases the time spent by our IT department in dealing with information security issues and system recovery that we might otherwise face.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avanan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avanan Editions & Modules

Edition
Advanced Anti-Phishing$4.001
Complete Malware Protection$5.001
Full-Suite Protection$8.001
  1. per user per month
Additional Pricing Details
Prices for fewer than 500 users.

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avanan
9.3
Zix Email Threat Protection
9.0

Likelihood to Renew

Avanan
Zix Email Threat Protection
8.9

Usability

Avanan
9.3
Zix Email Threat Protection
8.0

Reliability and Availability

Avanan
Zix Email Threat Protection
9.0

Performance

Avanan
Zix Email Threat Protection
9.0

Support Rating

Avanan
9.0
Zix Email Threat Protection
9.0

In-Person Training

Avanan
Zix Email Threat Protection
9.1

Online Training

Avanan
Zix Email Threat Protection
8.0

Implementation Rating

Avanan
Zix Email Threat Protection
8.1

Scalability

Avanan
Zix Email Threat Protection
9.0

Add comparison