What users are saying about
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Top Rated
148 Ratings

Avanan

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Top Rated
148 Ratings
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Score 9.1 out of 100
64 Ratings
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Score 9.4 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.8

    Avanan

    88%

    Zix Email Threat Protection

    Feature Set Not Supported
    N/A
    Avanan ranks higher in 7/7 features

    Anti-malware

    9.2
    92%
    100 Ratings
    N/A
    0 Ratings

    Cusomizability

    8.8
    88%
    101 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.7
    87%
    88 Ratings
    N/A
    0 Ratings

    Threat Detection

    9.5
    95%
    101 Ratings
    N/A
    0 Ratings

    Sandboxing

    8.2
    82%
    88 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.1
    81%
    71 Ratings
    N/A
    0 Ratings

    Management Tools

    8.9
    89%
    101 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Avanan is rated higher in 1 area: Support Rating
    • Zix Email Threat Protection is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

    Likelihood to Recommend

    9.2

    Avanan

    92%
    107 Ratings
    9.8

    Zix Email Threat Protection

    98%
    24 Ratings

    Likelihood to Renew

    9.0

    Avanan

    90%
    5 Ratings
    10.0

    Zix Email Threat Protection

    100%
    1 Rating

    Usability

    8.8

    Avanan

    88%
    33 Ratings
    9.7

    Zix Email Threat Protection

    97%
    24 Ratings

    Availability

    9.1

    Avanan

    91%
    1 Rating

    Zix Email Threat Protection

    N/A
    0 Ratings

    Performance

    6.4

    Avanan

    64%
    1 Rating

    Zix Email Threat Protection

    N/A
    0 Ratings

    Support Rating

    9.3

    Avanan

    93%
    34 Ratings
    9.0

    Zix Email Threat Protection

    90%
    4 Ratings

    In-Person Training

    1.0

    Avanan

    10%
    1 Rating

    Zix Email Threat Protection

    N/A
    0 Ratings

    Online Training

    8.2

    Avanan

    82%
    1 Rating

    Zix Email Threat Protection

    N/A
    0 Ratings

    Implementation Rating

    8.7

    Avanan

    87%
    2 Ratings

    Zix Email Threat Protection

    N/A
    0 Ratings

    Product Scalability

    9.1

    Avanan

    91%
    1 Rating

    Zix Email Threat Protection

    N/A
    0 Ratings

    Likelihood to Recommend

    Avanan

    This software is well-suited for a company that is looking to protect its data from common security breaches. It is very user-friendly and easy to implement, which is why these few things make it easily usable on a daily basis. This software also allows for much faster cloud performance and provides regular reports which provide security analytics.
    Marta Budzan | TrustRadius Reviewer

    Zix Email Threat Protection

    Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
    Anonymous | TrustRadius Reviewer

    Pros

    Avanan

    • The dashboard for Avanan makes all of the most important information easy to digest.
    • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
    • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
    Nathaniel Roebuck | TrustRadius Reviewer

    Zix Email Threat Protection

    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Dane Spoelker | TrustRadius Reviewer

    Cons

    Avanan

    • Sometimes, it's not easy to find why the email has been moved to spam or blocked
    • Tuning takes time, sometime query just don't work even everything is right.
    • UI can be made more user friendly, so that it will be easier to operate
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    • Ease of use. Other competitors platform is WAY easier to use and customize.
    • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
    • The Zix Protect platform is a complete joke to customize and use.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Avanan

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $4 per user per month

    Avanan Editions & Modules

    Edition
    Advanced Anti-Phishing$4.001
    Complete Malware Protection$5.001
    Full-Suite Protection$8.001
    1. per user per month
    Additional Pricing Details
    Prices for fewer than 500 users.

    Zix Email Threat Protection

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zix Email Threat Protection Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Avanan

    Avanan 9.0
    Based on 5 answers
    Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 10.0
    Based on 1 answer
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Anonymous | TrustRadius Reviewer

    Usability

    Avanan

    Avanan 8.8
    Based on 33 answers
    The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.
    Ed Gray | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.7
    Based on 24 answers
    Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Avanan

    Avanan 9.1
    Based on 1 answer
    Always been available as needed.
    Eric Rise | TrustRadius Reviewer

    Zix Email Threat Protection

    No score
    No answers yet
    No answers on this topic

    Performance

    Avanan

    Avanan 6.4
    Based on 1 answer
    It's not all the time, on occasion the platform can delay email by seven to ten minutes.
    Eric Rise | TrustRadius Reviewer

    Zix Email Threat Protection

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Avanan

    Avanan 9.3
    Based on 34 answers
    Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.
    Paul Maranzano | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.0
    Based on 4 answers
    Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
    Robert Paul | TrustRadius Reviewer

    In-Person Training

    Avanan

    Avanan 1.0
    Based on 1 answer
    There was no in person training.
    Eric Rise | TrustRadius Reviewer

    Zix Email Threat Protection

    No score
    No answers yet
    No answers on this topic

    Online Training

    Avanan

    Avanan 8.2
    Based on 1 answer
    Takes a lot to get a 10 out of 10.
    Eric Rise | TrustRadius Reviewer

    Zix Email Threat Protection

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Avanan

    Avanan 8.7
    Based on 2 answers
    Ensure system administration and exchange admin are up to speed on Avanan
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Avanan

    Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.
    Joel Elliot | TrustRadius Reviewer

    Zix Email Threat Protection

    Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
    Anonymous | TrustRadius Reviewer

    Scalability

    Avanan

    Avanan 9.1
    Based on 1 answer
    It does what they claim and then some.
    Eric Rise | TrustRadius Reviewer

    Zix Email Threat Protection

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Avanan

    • Improved risk mitigation by providing additional layer protection for M365.
    • Easy to setup and configure. No expert knowledge required and no downtime required.
    • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
    Kishor Kumar TB | TrustRadius Reviewer

    Zix Email Threat Protection

    • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
    • Zix bolsters our image and shows folks we're serious about their privacy.
    • It not only helps me but helps me rest assured that all of my agents clients are protected.
    Parrish Peachee | TrustRadius Reviewer

    Screenshots

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