What users are saying about
Avanan
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Top Rated
148 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 148 reviews and ratings
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 64 reviews and ratings
Feature Set Ratings
Secure Email Gateway
8.8
Avanan
88%

Zix Email Threat Protection
Feature Set Not Supported
N/A
Avanan ranks higher in 7/7 features
Avanan ranks higher in 7/7 features
Anti-malware
9.2
92%
100 Ratings

N/A
0 Ratings
Cusomizability
8.8
88%
101 Ratings

N/A
0 Ratings
Data Loss Protection
8.7
87%
88 Ratings

N/A
0 Ratings
Threat Detection
9.5
95%
101 Ratings

N/A
0 Ratings
Sandboxing
8.2
82%
88 Ratings

N/A
0 Ratings
End-to-End Encryption
8.1
81%
71 Ratings

N/A
0 Ratings
Management Tools
8.9
89%
101 Ratings

N/A
0 Ratings
Attribute Ratings
- Avanan is rated higher in 1 area: Support Rating
- Zix Email Threat Protection is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend
9.2
Avanan
92%
107 Ratings

9.8
Zix Email Threat Protection
98%
24 Ratings
Likelihood to Renew
9.0
Avanan
90%
5 Ratings

10.0
Zix Email Threat Protection
100%
1 Rating
Usability
8.8
Avanan
88%
33 Ratings

9.7
Zix Email Threat Protection
97%
24 Ratings
Availability
9.1
Avanan
91%
1 Rating

Zix Email Threat Protection
N/A
0 Ratings
Performance
6.4
Avanan
64%
1 Rating

Zix Email Threat Protection
N/A
0 Ratings
Support Rating
9.3
Avanan
93%
34 Ratings

9.0
Zix Email Threat Protection
90%
4 Ratings
In-Person Training
1.0
Avanan
10%
1 Rating

Zix Email Threat Protection
N/A
0 Ratings
Online Training
8.2
Avanan
82%
1 Rating

Zix Email Threat Protection
N/A
0 Ratings
Implementation Rating
8.7
Avanan
87%
2 Ratings

Zix Email Threat Protection
N/A
0 Ratings
Product Scalability
9.1
Avanan
91%
1 Rating

Zix Email Threat Protection
N/A
0 Ratings
Likelihood to Recommend
Avanan
This software is well-suited for a company that is looking to protect its data from common security breaches. It is very user-friendly and easy to implement, which is why these few things make it easily usable on a daily basis. This software also allows for much faster cloud performance and provides regular reports which provide security analytics.
Accounting Manager
Diamond Communications LLCTelecommunications, 51-200 employees
Zix Email Threat Protection
Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.

Verified User
Manager in Information Technology
Consumer Goods Company, 51-200 employeesPros
Avanan
- The dashboard for Avanan makes all of the most important information easy to digest.
- Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
- The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Information Technology Administrator
AA Metals IncLogistics & Supply Chain, 51-200 employees
Zix Email Threat Protection
- Makes it easy for those receiving emails to create an account and retrieve the email.
- Peace of mind knowing emails are secure, and can be tracked.
- Monitoring inbound email threats is easy.
- Support has been very quick resolving or explaining support tickets I've created.
IT Coordinator
Ellis & Badenhausen Orthopaedics, psc.Hospital & Health Care, 51-200 employees
Cons
Avanan
- Sometimes, it's not easy to find why the email has been moved to spam or blocked
- Tuning takes time, sometime query just don't work even everything is right.
- UI can be made more user friendly, so that it will be easier to operate

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employeesZix Email Threat Protection
- Ease of use. Other competitors platform is WAY easier to use and customize.
- You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
- The Zix Protect platform is a complete joke to customize and use.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 1001-5000 employeesPricing Details
Avanan
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$4 per user per month
Avanan Editions & Modules
Edition
Advanced Anti-Phishing | $4.001 |
---|---|
Complete Malware Protection | $5.001 |
Full-Suite Protection | $8.001 |
- per user per month
Additional Pricing Details
Prices for fewer than 500 users.Zix Email Threat Protection
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Zix Email Threat Protection Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Avanan
Avanan 9.0
Based on 5 answers
Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).

Verified User
Strategist in Information Technology
Retail Company, 1001-5000 employeesZix Email Threat Protection
Zix Email Threat Protection 10.0
Based on 1 answer
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employeesUsability
Avanan
Avanan 8.8
Based on 33 answers
The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.
Systems Engineer
Tax AnalystsNon-profit Organization Management, 51-200 employees
Zix Email Threat Protection
Zix Email Threat Protection 9.7
Based on 24 answers
Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesReliability and Availability
Avanan
Avanan 9.1
Based on 1 answer
Always been available as needed.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Zix Email Threat Protection
No score
No answers yet
No answers on this topic
Performance
Avanan
Avanan 6.4
Based on 1 answer
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Zix Email Threat Protection
No score
No answers yet
No answers on this topic
Support Rating
Avanan
Avanan 9.3
Based on 34 answers
Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.
Technical Director
National IT SolutionsComputer Networking, 1001-5000 employees
Zix Email Threat Protection
Zix Email Threat Protection 9.0
Based on 4 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees
In-Person Training
Avanan
Avanan 1.0
Based on 1 answer
There was no in person training.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Zix Email Threat Protection
No score
No answers yet
No answers on this topic
Online Training
Avanan
Avanan 8.2
Based on 1 answer
Takes a lot to get a 10 out of 10.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Zix Email Threat Protection
No score
No answers yet
No answers on this topic
Implementation Rating
Avanan
Avanan 8.7
Based on 2 answers
Ensure system administration and exchange admin are up to speed on Avanan

Verified User
Director in Information Technology
Financial Services Company, 1001-5000 employeesZix Email Threat Protection
No score
No answers yet
No answers on this topic
Alternatives Considered
Avanan
Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.
Digital Specialist
Frost BankBanking, 1001-5000 employees
Zix Email Threat Protection
Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.

Verified User
Director in Human Resources
Medical Devices Company, 11-50 employeesScalability
Avanan
Avanan 9.1
Based on 1 answer
It does what they claim and then some.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Zix Email Threat Protection
No score
No answers yet
No answers on this topic
Return on Investment
Avanan
- Improved risk mitigation by providing additional layer protection for M365.
- Easy to setup and configure. No expert knowledge required and no downtime required.
- Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Senior Systems Engineer
Cell Information TechnologyInformation Technology & Services, 51-200 employees
Zix Email Threat Protection
- I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
- Zix bolsters our image and shows folks we're serious about their privacy.
- It not only helps me but helps me rest assured that all of my agents clients are protected.
Agency Owner
Easy Benies LLCInsurance, 1-10 employees