Avast Business Hub vs. BMC Helix Client Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast Business Hub
Score 7.5 out of 10
N/A
The Avast Business Hub is a remote management and security platform for MSPs, a multi-tenant, cloud-based platform that allows MSPs and IT Service Providers to deliver layered security services to customers, protecting all aspects of their networks.N/A
BMC Helix Client Management
Score 8.3 out of 10
N/A
BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It replaces the now EoL BMC BladeLogic Client Automation platform. The software automatically deploys patches and updates patch bulletins.N/A
Pricing
Avast Business HubBMC Helix Client Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avast Business HubBMC Helix Client Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avast Business HubBMC Helix Client Management
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Avast Business HubBMC Helix Client Management
Small Businesses
Avast CloudCare
Avast CloudCare
Score 9.9 out of 10

No answers on this topic

Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 9.0 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avast Business HubBMC Helix Client Management
Likelihood to Recommend
10.0
(1 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Avast Business HubBMC Helix Client Management
Likelihood to Recommend
Gen (NortonLifeLock, Avast, Avira, AVG)
It is mostly good in any area, since it allows you to have all your computers under supervision, displaying their status, the operating system they have, the status of their antivirus, when it was last reviewed, among more very complete functions for work teams in which there are several existing equipment in use
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BMC Software Inc.
This tool will work the best in homogeneous environment where systems are running on Windows OS. In heterogeneous environment like ours where we have Windows, Linux and OS X operating systems, roll out and integration will be a challenge since not all the systems will have accessibility from a common credential
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Pros
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Keep all your devices close at hand
  • Notify in real time when a virus is detected when I want to enter a website
  • Notify in real time when a virus is detected when checking an email and it is suspicious
  • Helps to increase the performance of the equipment, eliminating junk files and/or applications that have not been used for a long time
  • You can schedule a complete analysis of your computer to find out what state it is in and if any of the software files have a virus
  • Show scan reports
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BMC Software Inc.
  • Easy to use
  • Easy to upgrade
  • Highly flexible without customization
  • Great community/support
  • Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business.
  • Computer imaging and software deployment work together to improve speed to delivery.
  • Financial asset management is very useful providing all of the information we need to support our PC replacement process.
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Cons
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Show all the services that can be paid for and list them right there within the software to decide to add them and pay for them, instead of appearing from time to time or when an action is performed and saying that for better optimization pay for a service extra
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BMC Software Inc.
  • It would be nice if it were possible to export search results
  • Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV
  • Easy report writing
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Support Rating
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
BMC Software Inc.
The process followed by the support team for incidents as well as support requests will become bottleneck for dynamically growing organisations as nothing works fast from a support point of view. A few of the requirements that we asked for took more time to execute and most of them came with a cost.
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Alternatives Considered
Gen (NortonLifeLock, Avast, Avira, AVG)
This to be able to keep everything safe and secure, so that the information is well, and thus it is easier to counteract against viruses that could be presented at the software level
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BMC Software Inc.
As we decided to go for BMC Remedy for ITSM, BMC Helix Client Management was the better solution than other tools for ITAM solution as integrating ITAM and ITSM was easier than other tools and also from support point of view, it will be one throat to choke. The reporting module was elaborate and customisable.
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Return on Investment
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Help reduce the vulnerabilities of computers and keep them safe from the different viruses that could catch emails, websites, memories and other activities for which the organization uses computers
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BMC Software Inc.
  • BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes.
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ScreenShots