Avast Business Hub vs. ISL Light

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast Business Hub
Score 7.5 out of 10
N/A
The Avast Business Hub is a remote management and security platform for MSPs, a multi-tenant, cloud-based platform that allows MSPs and IT Service Providers to deliver layered security services to customers, protecting all aspects of their networks.N/A
ISL Light
Score 9.0 out of 10
Small Businesses (1-50 employees)
ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.
$125
per 500 minutes (.25 per minute)
Pricing
Avast Business HubISL Light
Editions & Modules
No answers on this topic
Pay-Per-Use
$0.25
per minute (billed at $125/500 minutes) 5 users
Standard
$34.90
per month (billed annually) per concurrent user
Self-Hosted
$44.90
per month (billed annually) per concurrent user
Premium
$54.90
per month (billed annually) per concurrent user
Enterprise (Managed Private Cloud)
$23,976
per year
Offerings
Pricing Offerings
Avast Business HubISL Light
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsISL Online designed their pricing model to be straightforward with no hidden fees. The number of licenses you purchase determines the maximum number of concurrent users within your organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within your company or the remote devices you manage. For example, if you purchase three licenses, an unlimited number of users in your company can use ISL Light and you can access an unlimited number of remote devices, but only three users can use it concurrently at any given time. When one of these three users ends their session, a fourth user can begin their session, and so on.
More Pricing Information
Community Pulse
Avast Business HubISL Light
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Avast Business HubISL Light
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Avast Business Hub
-
Ratings
ISL Light
8.0
63 Ratings
2% below category average
Screen sharing00 Ratings8.458 Ratings
File transfer00 Ratings7.858 Ratings
Instant message00 Ratings7.447 Ratings
Secure remote access with Smart Card authentication00 Ratings7.614 Ratings
Access to sleeping/powered-off computers00 Ratings6.845 Ratings
Over-the-Internet remote session00 Ratings8.559 Ratings
Initiate remote control from mobile00 Ratings7.841 Ratings
Remote management of servers & workstations00 Ratings8.651 Ratings
Remote Active Directory® management00 Ratings8.617 Ratings
Centralized management dashboard00 Ratings8.437 Ratings
Session record00 Ratings8.343 Ratings
Annotations00 Ratings8.335 Ratings
Monitoring and Alerts00 Ratings7.927 Ratings
Multi-platform remote control00 Ratings8.247 Ratings
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Avast Business HubISL Light
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KACE Systems Management Appliance
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avast Business HubISL Light
Likelihood to Recommend
10.0
(1 ratings)
8.6
(64 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(3 ratings)
Usability
-
(0 ratings)
8.2
(26 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Avast Business HubISL Light
Likelihood to Recommend
Gen (NortonLifeLock, Avast, Avira, AVG)
It is mostly good in any area, since it allows you to have all your computers under supervision, displaying their status, the operating system they have, the status of their antivirus, when it was last reviewed, among more very complete functions for work teams in which there are several existing equipment in use
Read full review
ISL Online
ISL Light suites all scenarios, whether you run an enterprise or a small business. The ability to self-host makes you absolutely independent of any price increase or vendor security problems. The online support is remarkable. The chat support solved every question within minutes. They are all very professional and trained.
Read full review
Pros
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Keep all your devices close at hand
  • Notify in real time when a virus is detected when I want to enter a website
  • Notify in real time when a virus is detected when checking an email and it is suspicious
  • Helps to increase the performance of the equipment, eliminating junk files and/or applications that have not been used for a long time
  • You can schedule a complete analysis of your computer to find out what state it is in and if any of the software files have a virus
  • Show scan reports
Read full review
ISL Online
  • Allow remote control of Windows, Mac, Android and iOS
  • Automatically record support / remote sessions
  • Allow UAC easy control remotely
  • Auto-recognize the OS of the client, to download the correct remote file for them to execute
  • Very fast connection speed (initial connect, and on-going session speed)
  • Allowing us to use our own website AND the islonline.net in case there are issues
Read full review
Cons
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Show all the services that can be paid for and list them right there within the software to decide to add them and pay for them, instead of appearing from time to time or when an action is performed and saying that for better optimization pay for a service extra
Read full review
ISL Online
  • Need a control toggle at least on AlwaysOn. User moves the mouse and you lose all control instantly.
  • Clipboard features are a bit wonky still, and your clipboard seems to get emptied a lot. So if you're trying to copy and paste you might lose something
  • Passwords for the systems are saved per machine, so if you work from multiple devices it can be tricky if you have complex passwords
Read full review
Likelihood to Renew
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
ISL Online
We are renew the license for 10 years now and we do not see why would change that. It just gets better with every new version.
Read full review
Usability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
ISL Online
Very easy and simple to use. Easy to login in when and as required. On screen navigation is straight forward and not confusing. No need to detailed instructions on how to use as is easily accessed in a few simple steps. Quick accessibility once logged in. Fit for purpose and hassle free login!
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Reliability and Availability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
ISL Online
During the entere time of use, I have never come across any availability issues.
Read full review
Performance
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
ISL Online
Extremely small footprint. No impact on system resources at all.
Read full review
Support Rating
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
ISL Online
We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
Read full review
Alternatives Considered
Gen (NortonLifeLock, Avast, Avira, AVG)
This to be able to keep everything safe and secure, so that the information is well, and thus it is easier to counteract against viruses that could be presented at the software level
Read full review
ISL Online
- Biggest turnoff for TeamViewer: The different version (Connection doesn't work if there are different versions running) - No password or such things needed, just a code which is automatically generated - Easy Modus to see UAC-Windows and complete administrative tasks - Stay connected even after a restart - Wide range of options and customization - Easy Interface and super maneuverability
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Scalability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
ISL Online
Easy to deploy onto new devices. Ability to group devices so they can managed remotely efficiently.
Read full review
Return on Investment
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Help reduce the vulnerabilities of computers and keep them safe from the different viruses that could catch emails, websites, memories and other activities for which the organization uses computers
Read full review
ISL Online
  • Saves time: able to help our customers right-away. No need to visit them physically
  • Fastest aid in problem-solving: customer happy and more likely to return
  • Negative: not much negativity about ISL Light, although I get even less in-person contact with clients :-)
Read full review
ScreenShots

ISL Light Screenshots

Screenshot of remote access control in ISL Light.Screenshot of unattended access setup. Access can be allowed to as many computers as desired.Screenshot of a connection with a remote client, which can be set up by sending an email or sharing a link.Screenshot of interactions with the Windows UAC on a remote device.Screenshot of the dual panel File Manager, used to transfer files.Screenshot of the web console where remote desktop sessions can be managed from a web browser.