Avast CloudCare vs. Forcepoint Secure Web Gateway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast CloudCare
Score 8.6 out of 10
N/A
Avast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A
Forcepoint SWG
Score 6.2 out of 10
N/A
The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).N/A
Pricing
Avast CloudCareForcepoint Secure Web Gateway
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avast CloudCareForcepoint SWG
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avast CloudCareForcepoint Secure Web Gateway
Top Pros
Top Cons
Best Alternatives
Avast CloudCareForcepoint Secure Web Gateway
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
Check Point Quantum Security Gateway
Check Point Quantum Security Gateway
Score 9.1 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
Skyhigh Secure Web Gateway
Skyhigh Secure Web Gateway
Score 6.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avast CloudCareForcepoint Secure Web Gateway
Likelihood to Recommend
5.5
(3 ratings)
7.6
(75 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
8.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Avast CloudCareForcepoint Secure Web Gateway
Likelihood to Recommend
Avast Software
Avast CloudCare is great when it comes to ease of installation and GUI. Working inside the web portal is pretty self-intuitive. Some of the issues revolve around computers coming up missing from the portal or from computer jumping sites.
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Forcepoint
Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.
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Pros
Avast Software
  • Virus alerts
  • webshield
  • backup services
  • threat protection
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Forcepoint
  • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
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Cons
Avast Software
  • The base web portal as it is going away at the end of the year.
  • Tech help is very lacking.
  • Several times computers lost the AV and had to be reinstalled.
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Forcepoint
  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
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Likelihood to Renew
Avast Software
No answers on this topic
Forcepoint
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
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Usability
Avast Software
No answers on this topic
Forcepoint
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
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Support Rating
Avast Software
No answers on this topic
Forcepoint
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
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Implementation Rating
Avast Software
No answers on this topic
Forcepoint
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
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Alternatives Considered
Avast Software
We used to use Norton AV exclusively for all our business and home users, but it got to where it was using a lot of system resources and would slow down some computers. We selected Avast cloud care since it was a lighter weight program and provided great results as far as protection.
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Forcepoint
To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
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Return on Investment
Avast Software
  • Avast CloudCare has stopped one of our customers for downloading a virus.
  • Reporting on immediate threats so we could deal with the issue before it infected the network.
  • Was alerted of an issue and was able to set a full scan on the entire network with one function.
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Forcepoint
  • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
  • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
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ScreenShots