Avast CloudCare vs. HackerOne

Avast CloudCare is great when it comes to ease of installation and GUI. Working inside the web portal is pretty self-intuitive. Some of the issues revolve around computers coming up missing from the portal or from computer jumping sites.

Incentivized

It is one of the good platforms for security researchers to submit bugs and other vulnerabilities, it however, has some challenges, in terms of un-verified and duplicate submissions.

Incentivized

• Virus alerts
• webshield
• backup services
• threat protection

Incentivized

• Filter for spammy bug reports
• Nice central interface
• Payment/reward system is nice

Incentivized

• The base web portal as it is going away at the end of the year.
• Tech help is very lacking.
• Several times computers lost the AV and had to be reinstalled.

Incentivized

• A lot of duplicate bugs get reported, although it does offer automatic suggestion of previously reported bugs that may be duplicates, it is far from perfect.
• Anyone can report bugs, a lot of them are not verified before submission. This sometimes leads to a lot of time spent in verifying if the bug is really actionable.
• Each submission has to be treated with equal potential, a lot of time, some time gets invested in vulnerabilities that aren't as important as some others.

Incentivized

We used to use Norton AV exclusively for all our business and home users, but it got to where it was using a lot of system resources and would slow down some computers. We selected Avast cloud care since it was a lighter weight program and provided great results as far as protection.

Incentivized

These were very close and we liked HackerOne better. For a time we did have both and we felt the need to consolidate the information into one platform and end of life our internal offering. Overall we've been fairly happy with HackerOne.

Incentivized

• Avast CloudCare has stopped one of our customers for downloading a virus.
• Reporting on immediate threats so we could deal with the issue before it infected the network.
• Was alerted of an issue and was able to set a full scan on the entire network with one function.

Incentivized

• Bugs that can't be tracked internally are submitted by external researchers, which is an important factor for security vulnerabilities.
• Even if the bugs reported are duplicates, there still is provision to award reputation points, that keep the researchers engaged.
• It also requires a lot of verification and validation, as a lot of the submissions are unverified to begin with.

Incentivized