Avast CloudCare vs. IBM Security MaaS360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast CloudCare
Score 8.7 out of 10
N/A
Avast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A
IBM Security MaaS360
Score 8.5 out of 10
N/A
IBM Security MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Pricing
Avast CloudCareIBM Security MaaS360
Editions & Modules
No answers on this topic
Essentials
$4
Per Client
Deluxe
$5
Per Client
Premier
$6.25
Per Client
Enterprise
$9
Per Client
Offerings
Pricing Offerings
Avast CloudCareIBM Security MaaS360
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avast CloudCareIBM Security MaaS360
Top Pros
Top Cons
Best Alternatives
Avast CloudCareIBM Security MaaS360
Small Businesses
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Score 9.2 out of 10
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Score 9.2 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
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NinjaOne
Score 9.2 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
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Citrix Endpoint Management
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avast CloudCareIBM Security MaaS360
Likelihood to Recommend
5.5
(3 ratings)
8.0
(45 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(5 ratings)
Usability
-
(0 ratings)
9.2
(2 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.0
(1 ratings)
9.0
(3 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
8.1
(33 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(34 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Avast CloudCareIBM Security MaaS360
Likelihood to Recommend
Avast Software
Avast CloudCare is great when it comes to ease of installation and GUI. Working inside the web portal is pretty self-intuitive. Some of the issues revolve around computers coming up missing from the portal or from computer jumping sites.
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IBM
This product has helped me find lost mobile devices and has helped protect our corporate intellectual property as well as making it easier to support our 700 users in our Canada manufacturing facilities. We are better able to manage our fleet of devices and manage the apps that are being used on these devices as well as which apps are being used. We can easily wipe out a device if someone resigns and to better protect information. It makes it easier to deploy a completely configured mobile device to remote users and supports Apple, Android or BYOD. Once configured correctly this product integrates seamlessly with Apple to better manage off the shelf apps or custom applications. This product has made my life working with managing two different corporate entities and their divisions all across Canada with relative ease and leaves me more time to work on other issues. And reports are simple and customizable making it simple to see and understand and utilize the information to make better informed decisions.
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Pros
Avast Software
  • Virus alerts
  • webshield
  • backup services
  • threat protection
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IBM
  • BYOD encourages use of personal devices like smartphones, tablets, laptops and wearables to access enterprise data from anywhere.
  • UEM provides best outstanding user experience and data security.
  • Makes mobile device management easy and more centralized.
  • Provides more Security Revolution to all our devices to protect all the sophisticated cybercrimes.
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Cons
Avast Software
  • The base web portal as it is going away at the end of the year.
  • Tech help is very lacking.
  • Several times computers lost the AV and had to be reinstalled.
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IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Likelihood to Renew
Avast Software
No answers on this topic
IBM
Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
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Usability
Avast Software
No answers on this topic
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Reliability and Availability
Avast Software
No answers on this topic
IBM
Never had an outage in 11 years of using this solution
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Performance
Avast Software
No answers on this topic
IBM
typically very consistent but occasionaly some lag
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Support Rating
Avast Software
No answers on this topic
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Online Training
Avast Software
No answers on this topic
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Implementation Rating
Avast Software
No answers on this topic
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Alternatives Considered
Avast Software
We used to use Norton AV exclusively for all our business and home users, but it got to where it was using a lot of system resources and would slow down some computers. We selected Avast cloud care since it was a lighter weight program and provided great results as far as protection.
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IBM
I really love how this software is full-featured comes with all kind of robust features allows us to lock down all aspects of our devices incase the device is lost of stolen. It also allows us to install apps remotely ability to track location set-up mobile data groups is awesome and allows diagnostic messaging when data limit is reached.
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Scalability
Avast Software
No answers on this topic
IBM
Rock solid, consistent solution
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Return on Investment
Avast Software
  • Avast CloudCare has stopped one of our customers for downloading a virus.
  • Reporting on immediate threats so we could deal with the issue before it infected the network.
  • Was alerted of an issue and was able to set a full scan on the entire network with one function.
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IBM
  • We were able to reduce our monthly bill for iPad data usage by well over 60%. Simply by limiting the applications available to what was absolutely necessary to do their jobs.
  • We have never had an iPad lost that couldn’t be recovered.
  • We were able to reassign iPads when we discovered techs were not using them. Some techs preferred to use their company phones.
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ScreenShots