What users are saying about
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Top Rated
188 Ratings
7 Ratings
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Score 8.1 out of 100

WatchGuard Network Security

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Top Rated
188 Ratings
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Score 9 out of 100

Likelihood to Recommend

Avast CloudCare

Avast CloudCare is very competitively priced for a cloud-managed product. Its management console is excellent, easy to use, and easy to manage resources and policies. There is a good overview of all alerts and issues with clients, and it is easy to apply changes to multiple devices at the same time. It is also easy to split assets into groups and manage the group, whether it is just a specific policy or a particular setting or exception is needed.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

For the size of businesses that I am involved with, the WatchGuard products are an excellent fit in terms of pricing, capacity, performance and reliability. The products are scaled for both main office or branch offices or warehouses. I have yet to not be able to come up with the correct solution for businesses. The pre-sales staff has excellent product knowledge and has always made the right recommendations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Avast CloudCare
WatchGuard Network Security
8.2
Identification Technologies
Avast CloudCare
WatchGuard Network Security
8.5
Visualization Tools
Avast CloudCare
WatchGuard Network Security
7.2
Content Inspection
Avast CloudCare
WatchGuard Network Security
8.1
Policy-based Controls
Avast CloudCare
WatchGuard Network Security
8.7
Active Directory and LDAP
Avast CloudCare
WatchGuard Network Security
8.2
Firewall Management Console
Avast CloudCare
WatchGuard Network Security
8.9
Reporting and Logging
Avast CloudCare
WatchGuard Network Security
7.4
VPN
Avast CloudCare
WatchGuard Network Security
8.1
High Availability
Avast CloudCare
WatchGuard Network Security
8.6
Stateful Inspection
Avast CloudCare
WatchGuard Network Security
8.2
Proxy Server
Avast CloudCare
WatchGuard Network Security
7.8

Pros

Avast CloudCare

  • Great central management platform.
  • Policies are straightforward to create and deploy, and you can use groups with individual policies.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
  • Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
  • Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.
Tracy Atwood | TrustRadius Reviewer

Cons

Avast CloudCare

  • Below average protection
  • Unreasonably high system resource consumption.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
  • Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
  • Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
  • WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.
Felicia King | TrustRadius Reviewer

Likelihood to Renew

Avast CloudCare

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.8
Based on 4 answers
To be replaced, we would need to see a clear set of reasons that acutely address the points I have made in favor of this solution, and they would need to be Cheaper, easier to use, give more clarity into the networking, and create easier dashboards and reports for managemnt of users networking and threat actors attempts to compromise the network.
Bill Holmberg | TrustRadius Reviewer

Usability

Avast CloudCare

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.5
Based on 99 answers
I first started using WatchGuard firewalls about 20 years ago and found them easy to pick up and learn. Since then I have had experience with many other types--Sonicwalls, Palo Altos, and Cisco Meraki, just to name a few--and I still find the that WatchGuard is the easiest to deploy and work with. I still use the management software (vs. the newer web interface) and it's just very easy to find what I need and to make changes.
James Graham | TrustRadius Reviewer

Support Rating

Avast CloudCare

Avast CloudCare 8.0
Based on 2 answers
The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 8.0
Based on 8 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Joe Spradlin | TrustRadius Reviewer

In-Person Training

Avast CloudCare

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 1 answer
In person training is very good for the interaction with qualified trainers
Felicia King | TrustRadius Reviewer

Online Training

Avast CloudCare

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 6.4
Based on 1 answer
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Felicia King | TrustRadius Reviewer

Implementation Rating

Avast CloudCare

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.4
Based on 114 answers
Implementation of a device, with knowledge of the WatchGuard system, can be fairly straightforward for a typical school/branch office. Anywhere with a few servers will have the policy list grow exponentially and end up with a big mess of policies. We have 30 servers, along with providing local Internet. We have over 100 policies and growing.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avast CloudCare

When the product was initially deployed in our organization, it was a stable, dependable, and easy to use Antivirus protection. However, the newer versions, under Avast CloudCare management, had significantly reduced the detection rates, turning it into not as great a product as it once was. This lead me to look into alternatives, and eventually, we decided to replace the product with Sophos Intercept X, with EDR. It is a much more expensive product; however, the features are much better, and the added functionality of, for example, web filtering saves costs elsewhere, so works out only a bit more expensive.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

I find Watchguard much easier to deploy and maintain than Sonicwall devices. I find they offer a comparable range of products and features, however, I liked the deployment process of Watchguards much more. The Cisco ASA is a great firewall as well, however, can require more in-depth knowledge to deploy. Watchguard dual WAN functionality is better than the ASA as well which requires routers outside of the ASA to maintain a true dual WAN setup.
Steve Davis | TrustRadius Reviewer

Return on Investment

Avast CloudCare

  • Below average protection.
  • On the flip-side it is cheap.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
  • Automatic end user training has saved time not having to go onsite to do it ourselves.
  • Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.
Joshua Churchwell | TrustRadius Reviewer

Screenshots

Pricing Details

Avast CloudCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard Network Security

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Avast CloudCare
6.0
WatchGuard Network Security
9.0

Likelihood to Renew

Avast CloudCare
WatchGuard Network Security
8.8

Usability

Avast CloudCare
WatchGuard Network Security
8.5

Support Rating

Avast CloudCare
8.0
WatchGuard Network Security
8.0

In-Person Training

Avast CloudCare
WatchGuard Network Security
9.1

Online Training

Avast CloudCare
WatchGuard Network Security
6.4

Implementation Rating

Avast CloudCare
WatchGuard Network Security
8.4

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