5 Ratings
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Score 9.7 out of 100
61 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Avast Email Security

Avast Email Security is ideal for people who care [about] email security. With Avast Email Security you need not worry about spamming and malware attacks. Also, if you regularly share confidential information, Avast Email Security comes in handy when it comes to encrypting emails to ensure no unauthorized access. Therefore, the software is ideal for many companies and professionals such as doctors, accountants, and insurance firms.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast has been great at filtering our email for spam, phishing attempts, and potentially dangerous email attachments. We have been very happy with the reliability of the Mimecast services - I don't remember it being down in 2 years of using the service. My one complaint is that the admin console is not very easy to navigate, which makes some of the services difficult to implement. That being said, their support team has been great about walking us through these issues.
Josh Cope | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avast Email Security
9.1
Mimecast Secure Email Gateway
8.6
Anti-malware
Avast Email Security
9.0
Mimecast Secure Email Gateway
8.6
Cusomizability
Avast Email Security
9.0
Mimecast Secure Email Gateway
7.9
Data Loss Protection
Avast Email Security
10.0
Mimecast Secure Email Gateway
8.9
Threat Detection
Avast Email Security
9.0
Mimecast Secure Email Gateway
8.9
Sandboxing
Avast Email Security
9.0
Mimecast Secure Email Gateway
9.1
End-to-End Encryption
Avast Email Security
9.0
Mimecast Secure Email Gateway
9.3
Management Tools
Avast Email Security
9.0
Mimecast Secure Email Gateway
7.5

Pros

Avast Email Security

  • Avast Email Security is so easy to use and anyone can decrypt and encrypt emails
  • The software offers better protection to emails
  • The software is relatively affordable
  • With Avast Email Security, it is easy to manage inbox sizes of individual emails
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
Anonymous | TrustRadius Reviewer

Cons

Avast Email Security

  • I have not experienced any issues that I can list here.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
Debbie Johnson | TrustRadius Reviewer

Support Rating

Avast Email Security

No score
No answers yet
No answers on this topic

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.8
Based on 10 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avast Email Security

Avast Email Security is a great tool more so if your have other Avast products. It is easy to use, very secure and offers great features to protect your emails. It is the best I have used
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Dale Simpson | TrustRadius Reviewer

Return on Investment

Avast Email Security

  • By keeping spamming and other online threats away, we do not have to worry about corrupt emails or hacking instances.
  • With Avast Email Security, we do not have to worry about data loss
  • Avast Email Security makes it easy to encrypt and decrypt emails thereby ensuring data privacy
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
  • Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
  • Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.
Anonymous | TrustRadius Reviewer

Pricing Details

Avast Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Avast Email Security
10.0
Mimecast Secure Email Gateway
9.0

Support Rating

Avast Email Security
Mimecast Secure Email Gateway
8.8

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