2 Ratings
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Score 10 out of 100
4 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Avatier Identity Anywhere

Avatier is very well suited for large organizations that struggle with Service Desk getting swamped with password resets or unlocks. Giving end users the power to self service their issues is well worth the investment. In my environment, I even created Slackbot responses that triggered the Avatier site when a user said "reset password" or "locked out."
Adam Martin | TrustRadius Reviewer

Self Service Reset Password Management

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Avatier Identity Anywhere
10.0
Self Service Reset Password Management
Password Management
Avatier Identity Anywhere
10.0
Self Service Reset Password Management

Pros

Avatier Identity Anywhere

  • Allows us to set users accounts to termination at any given time.
  • Allows us to let end users manage their own account with little work for our help desk team.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.
Anonymous | TrustRadius Reviewer

Cons

Avatier Identity Anywhere

  • The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
Adam Martin | TrustRadius Reviewer

Self Service Reset Password Management

  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avatier Identity Anywhere

We use NetIQ DRA, so we looked into Identity Manager as well, but it just didn't have the same kind of integration capabilities and security measures that Avatier provided. Ultimately, after using a trial of Identity Manager, we decided it wasn't going to work and opted for Avatier, as it had a long-standing record for excellence.
Adam Martin | TrustRadius Reviewer

Self Service Reset Password Management

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Avatier Identity Anywhere

  • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

  • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
  • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avatier Identity Anywhere

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,000*

* per installation

Avatier Identity Anywhere Editions & Modules

Edition
Avatier Identity Anywhere User Lifecycle Management5.001
Avatier Identity Anywhere Password Management1.501
Avatier Identity Anywhere Single Sign-On (SSO)2.001
Avatier Identity Anywhere Access Governance3.001
  1. per user/month
Additional Pricing Details
Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

Self Service Reset Password Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Self Service Reset Password Management Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avatier Identity Anywhere
10.0
Self Service Reset Password Management
9.0

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