What users are saying about
2 Ratings
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Score 10 out of 100
21 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Avatier Identity Anywhere

Avatier is very well suited for large organizations that struggle with Service Desk getting swamped with password resets or unlocks. Giving end users the power to self service their issues is well worth the investment. In my environment, I even created Slackbot responses that triggered the Avatier site when a user said "reset password" or "locked out."
Adam Martin | TrustRadius Reviewer

Symantec VIP

It is very well appropriate for companies, especially larger companies, to improve the security of using the email address or logging in the company websites which are highly confidential. This can track the employee's activities and used devices easier than just simply relying on the email and password authentication or being strict in the devices' MAC address. For me, using Symantec VIP can be a hassle if it is back to the office setup since all of the devices there are well observed and tracked so there is little to no use in using additional security like this one.
Queennie Jhoy Ventura | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Avatier Identity Anywhere
10.0
Symantec VIP
Password Management
Avatier Identity Anywhere
10.0
Symantec VIP

Pros

Avatier Identity Anywhere

  • Allows us to set users accounts to termination at any given time.
  • Allows us to let end users manage their own account with little work for our help desk team.
Anonymous | TrustRadius Reviewer

Symantec VIP

  • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
  • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
  • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
  • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
Anonymous | TrustRadius Reviewer

Cons

Avatier Identity Anywhere

  • The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
Adam Martin | TrustRadius Reviewer

Symantec VIP

  • when setting a token to a phone call, the phone calls often take a minute + to call the user.
  • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
  • Temporary security codes while handy, must be set to expire immediately to stay secure.
David Reese | TrustRadius Reviewer

Support Rating

Avatier Identity Anywhere

No score
No answers yet
No answers on this topic

Symantec VIP

Symantec VIP 9.0
Based on 2 answers
Great vendor support, along with a great product solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avatier Identity Anywhere

We use NetIQ DRA, so we looked into Identity Manager as well, but it just didn't have the same kind of integration capabilities and security measures that Avatier provided. Ultimately, after using a trial of Identity Manager, we decided it wasn't going to work and opted for Avatier, as it had a long-standing record for excellence.
Adam Martin | TrustRadius Reviewer

Symantec VIP

Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.
Anonymous | TrustRadius Reviewer

Return on Investment

Avatier Identity Anywhere

  • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
Anonymous | TrustRadius Reviewer

Symantec VIP

  • It's efficient and easy to use.
  • It's helped prevent strangers from accessing company resources.
  • It's easy to install and has made working remotely much easier to do.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avatier Identity Anywhere

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,000*

* per installation

Avatier Identity Anywhere Editions & Modules

Edition
Avatier Identity Anywhere User Lifecycle Management5.001
Avatier Identity Anywhere Password Management1.501
Avatier Identity Anywhere Single Sign-On (SSO)2.001
Avatier Identity Anywhere Access Governance3.001
  1. per user/month
Additional Pricing Details
Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

Symantec VIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec VIP Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avatier Identity Anywhere
10.0
Symantec VIP
9.6

Support Rating

Avatier Identity Anywhere
Symantec VIP
9.0

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