What users are saying about
2 Ratings
2 Ratings
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Score 10 out of 101

Likelihood to Recommend

Avatier

Avatier is very well suited for large organizations that struggle with Service Desk getting swamped with password resets or unlocks. Giving end users the power to self service their issues is well worth the investment. In my environment, I even created Slackbot responses that triggered the Avatier site when a user said "reset password" or "locked out."
Adam Martin profile photo

Feature Rating Comparison

Identity Management

Avatier
10.0
Password Management
Avatier
10.0

Pros

Avatier

  • Allows us to set users accounts to termination at any given time.
  • Allows us to let end users manage their own account with little work for our help desk team.
No photo available

Cons

Avatier

  • The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
Adam Martin profile photo

Alternatives Considered

Avatier

We use NetIQ DRA, so we looked into Identity Manager as well, but it just didn't have the same kind of integration capabilities and security measures that Avatier provided. Ultimately, after using a trial of Identity Manager, we decided it wasn't going to work and opted for Avatier, as it had a long-standing record for excellence.
Adam Martin profile photo

Return on Investment

Avatier

  • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
No photo available

Pricing Details

Avatier

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,000*

* per installation

Avatier Editions & Modules

Edition
Avatier Identity Anywhere User Lifecycle Management5.001
Avatier Identity Anywhere Password Management1.501
Avatier Identity Anywhere Single Sign-On (SSO)2.001
Avatier Identity Anywhere Access Governance3.001
  1. per user/month
Additional Pricing Details
Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

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