What users are saying about
2 Ratings
7 Ratings
2 Ratings
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Score 10 out of 100
7 Ratings
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Score 8 out of 100

Likelihood to Recommend

Avatier

Avatier is very well suited for large organizations that struggle with Service Desk getting swamped with password resets or unlocks. Giving end users the power to self service their issues is well worth the investment. In my environment, I even created Slackbot responses that triggered the Avatier site when a user said "reset password" or "locked out."
Adam Martin | TrustRadius Reviewer

JumpCloud

JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Avatier
10.0
JumpCloud
8.8
Password Management
Avatier
10.0
JumpCloud
9.0
ID-Management Access Control
Avatier
JumpCloud
9.0
ID Management Single-Sign On (SSO)
Avatier
JumpCloud
8.6
Multi-Factor Authentication
Avatier
JumpCloud
7.8
Account Provisioning and De-provisioning
Avatier
JumpCloud
9.0
ID Management Workflow Automation
Avatier
JumpCloud
9.0
ID Risk Management
Avatier
JumpCloud
9.0

Pros

Avatier

  • Allows us to set users accounts to termination at any given time.
  • Allows us to let end users manage their own account with little work for our help desk team.
Anonymous | TrustRadius Reviewer

JumpCloud

  • single sign on
  • auto redirect
Anonymous | TrustRadius Reviewer

Cons

Avatier

  • The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
Adam Martin | TrustRadius Reviewer

JumpCloud

  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
Anonymous | TrustRadius Reviewer

Support Rating

Avatier

No score
No answers yet
No answers on this topic

JumpCloud

JumpCloud 8.0
Based on 1 answer
Didn't need or use it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avatier

We use NetIQ DRA, so we looked into Identity Manager as well, but it just didn't have the same kind of integration capabilities and security measures that Avatier provided. Ultimately, after using a trial of Identity Manager, we decided it wasn't going to work and opted for Avatier, as it had a long-standing record for excellence.
Adam Martin | TrustRadius Reviewer

JumpCloud

JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.
Anonymous | TrustRadius Reviewer

Return on Investment

Avatier

  • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
Anonymous | TrustRadius Reviewer

JumpCloud

  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avatier

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,000*

* per installation

Avatier Editions & Modules

Edition
Avatier Identity Anywhere User Lifecycle Management5.001
Avatier Identity Anywhere Password Management1.501
Avatier Identity Anywhere Single Sign-On (SSO)2.001
Avatier Identity Anywhere Access Governance3.001
  1. per user/month
Additional Pricing Details
Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

JumpCloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

JumpCloud Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison