What users are saying about
13 Ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Feature Set Ratings

    Recruiting / ATS

    9.1

    Avature ATS

    91%

    Heartland Payroll+

    Feature Set Not Supported
    N/A
    Avature ATS ranks higher in 15/15 features

    Job Requisition Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Company Website Posting

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Customized Application Form

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Resume Management

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Candidate Search

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Collaboration

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Task Creation and Delegation

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Email Templates

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    User Permissions

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Reporting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Payroll Management

    Avature ATS

    Feature Set Not Supported
    N/A
    8.6

    Heartland Payroll+

    86%
    Heartland Payroll+ ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.1
    81%
    6 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Avature ATS is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Avature ATS

    100%
    2 Ratings
    5.6

    Heartland Payroll+

    56%
    7 Ratings

    Support Rating

    Avature ATS

    N/A
    0 Ratings
    1.5

    Heartland Payroll+

    15%
    4 Ratings

    Implementation Rating

    Avature ATS

    N/A
    0 Ratings
    1.0

    Heartland Payroll+

    10%
    1 Rating

    Likelihood to Recommend

    Avature

    As it is a very complete tool, with many features and that sometimes ends up being a little complex, I would recommend it only for medium-sized companies. Perhaps in a large company, it could complicate the processes a little instead of making it easier. But it's a great tool!
    Read full review

    Global Payments

    We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
    Read full review

    Pros

    Avature

    • Search capabilities - ability to pipeline top talent.
    • Communication with hiring managers in the hiring manager portal - resumes/notes don't get lost in email and are always accessible to anyone involved in the hiring process.
    • Ability to customize - we've been able to change work flows for different needs, and different business groups as well.
    Read full review

    Global Payments

    • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
    • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
    • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
    • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
    • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
    Read full review

    Cons

    Avature

    • Easily over-engineered. While it's great to be able to customize, there are times where there are too many choices.
    • Would like to see it integrate better with our HRIS system.
    • Still a lot of manual steps in the workflow.
    Read full review

    Global Payments

    • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
    • Response for assistance is usually a lot slower when our dedicated specialist is not available.
    Read full review

    Pricing Details

    Avature ATS

    Starting Price

    Editions & Modules

    Avature ATS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Heartland Payroll+

      Starting Price

      Editions & Modules

      Heartland Payroll+ editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Avature

        No answers on this topic

        Global Payments

        I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
        Read full review

        Implementation Rating

        Avature

        No answers on this topic

        Global Payments

        The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
        Read full review

        Alternatives Considered

        Avature

        Avature is much better than OpenHire! OpenHire didn't give us the ability to share resumes or notes through the system and was very complicated to keep track of candidates that applied to multiple jobs or duplicate candidates. Was also very archaic in the interfacing and usability. Avature gave us many more options to customize our system.
        Read full review

        Global Payments

        I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
        Read full review

        Return on Investment

        Avature

        • Ability to be more efficient in hiring, leading to faster hire times
        • Easier to keep clean data for OFCCP or AAP audits
        • Spend a lot of time altering or changing workflows/process/manually moving things along
        Read full review

        Global Payments

        • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
        • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
        Read full review

        Screenshots

        Add comparison