What users are saying about
7 Ratings
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125 Ratings
7 Ratings
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Score 8.1 out of 100

iCIMS

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125 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Avature ATS

Great for a mid-size company, great for OFCCP documentation, multiple users friendly. Might be a challenge in a larger environment where there is a more built out, streamlined process in place unless there was a specialist to set it up exactly to the needs of the organization and the process.
Anonymous | TrustRadius Reviewer

iCIMS

I've had job openings where I received 10 candidates, and some where I've received over 250. My opinion is that iCIMS is very helpful if you have candidate pools over 25, and especially if your company is under scrutiny with audits or outside governing bodies. iCIMS helps especially with transparency. If you're a small to medium sized company with an informal hiring process, iCIMS might be too much
Richard Crane | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Avature ATS
8.3
iCIMS
6.9
Job Requisition Management
Avature ATS
9.0
iCIMS
8.0
Company Website Posting
Avature ATS
9.0
iCIMS
8.0
Publish to Social Media
Avature ATS
9.0
iCIMS
6.1
Job Search Site Posting
Avature ATS
9.0
iCIMS
7.2
Customized Application Form
Avature ATS
9.0
iCIMS
7.7
Resume Management
Avature ATS
9.0
iCIMS
7.8
Duplicate Candidate Prevention
Avature ATS
8.0
iCIMS
6.1
Candidate Search
Avature ATS
9.0
iCIMS
7.2
Applicant Tracking
Avature ATS
9.0
iCIMS
7.7
Collaboration
Avature ATS
7.0
iCIMS
6.2
Task Creation and Delegation
Avature ATS
3.0
iCIMS
6.1
Email Templates
Avature ATS
9.0
iCIMS
6.8
User Permissions
Avature ATS
9.0
iCIMS
7.2
Notifications and Alerts
Avature ATS
8.0
iCIMS
5.5
Reporting
Avature ATS
8.0
iCIMS
5.4

Pros

Avature ATS

  • Search capabilities - ability to pipeline top talent.
  • Communication with hiring managers in the hiring manager portal - resumes/notes don't get lost in email and are always accessible to anyone involved in the hiring process.
  • Ability to customize - we've been able to change work flows for different needs, and different business groups as well.
Anonymous | TrustRadius Reviewer

iCIMS

  • Applicant tracking - it allows us to keep up with their status in the entire new hire process
  • Ease of use - iCIMS is very user-friendly
  • Organization - iCIMS is very clearly labeled and organized, so you never have to search too far for someone or something
Anonymous | TrustRadius Reviewer

Cons

Avature ATS

  • Easily over-engineered. While it's great to be able to customize, there are times where there are too many choices.
  • Would like to see it integrate better with our HRIS system.
  • Still a lot of manual steps in the workflow.
Anonymous | TrustRadius Reviewer

iCIMS

  • Conditional Logic; This is the biggest opportunity for improvement for iCIMS. Not having this functionality becomes an issue when we want to prevent users from doing something based on a set of other - sometimes unrelated - conditions. Conditional logic would allow us to set up a more prescriptive process which would reduce user error and help maintain compliance. They have JUST released some promising new functionality in this area and I hope to see similar types of improvements around conditional logic elsewhere in the platform soon.
  • Onboarding; Okay, we all know the purpose of an Applicant Tracking Systems is (at least historically) to track APPLICANTS. But if you've been involved in attempting to design a streamlined onboarding process, you know it's a beast all it's own. The capabilities of the Onboard module in iCIMS are . . . acceptable. It's functional, but it's not great. For the company with less complexity, I think the Onboard module would be a wholly sufficient. However, for more complex organizations, what's lacking becomes a bit more obvious (conditional logic would also be a huge win if applied to the onboarding module!)
  • As with almost everything in iCIMS, you do have the ability to configure the content of the onboarding portal(s) to your liking. However, the user-interface itself leaves a lot to be desired and isn't nearly as sleek as the rest of the platform. They've recently released an update with some improved functionality and it seems like they are beginning to dedicate more resources to this area, so that's exciting. We've had over 15k new hires funnel through our onboarding process in iCIMS this year so by no means is this a deal breaker but I do hope for some functional and aesthetic improvements in the coming year.
Carey Wilson | TrustRadius Reviewer

Likelihood to Renew

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.0
Based on 26 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

Usability

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.2
Based on 6 answers
I think in today's world, and if you're a Recruiting professional, you have at least a good basic understanding of technology and the internet, so you can easily understand the functionality of iCIMS. I would improve my rating if iCIMS was just more effecient with less clicking.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 9.1
Based on 5 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

Performance

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

Support Rating

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 5.9
Based on 12 answers
There is no easy "help" feature when you just need to figure out how to do something. Who has time to wade through videos, blogs, articles, etc. which you can't save and return to later with a keyword search. We had two demos with a rep, when we tried to see if there were ways we could improve our iCIMS usage. The rep couldn't answer any of our questions and frequently didn't even seem to know what we were talking about (e.g. passive candidates versus active applicants).
Anonymous | TrustRadius Reviewer

Online Training

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

Implementation Rating

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo | TrustRadius Reviewer

Alternatives Considered

Avature ATS

Avature is much better than OpenHire! OpenHire didn't give us the ability to share resumes or notes through the system and was very complicated to keep track of candidates that applied to multiple jobs or duplicate candidates. Was also very archaic in the interfacing and usability. Avature gave us many more options to customize our system.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMs is better in terms of reporting and tracking data. They also have great built-in reports that you can use to track progress. However, Greenhouse excels in every other way: better user experience, integrates with calendar invites for interviews, tracks feedback for every interview that goes down. There are also interview templates you can bake into the role. I also love that you can add prospects to a job for people you meet that are great but aren't the right fit at the moment. Greenhouse has fantastic tools you can integrate with e.g. coderpad where engineers can tech out other engineers in interviews.
Anonymous | TrustRadius Reviewer

Scalability

Avature ATS

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

Return on Investment

Avature ATS

  • Ability to be more efficient in hiring, leading to faster hire times
  • Easier to keep clean data for OFCCP or AAP audits
  • Spend a lot of time altering or changing workflows/process/manually moving things along
Anonymous | TrustRadius Reviewer

iCIMS

  • iCIMS has overall great customer service.
  • My organization owns this a bit; We struggled in the initial implementation process. My advice to iCIMS would be to be very detailed and upfront to new customers the importance of the implementation aspect. Have multiple calls and conversations with all individuals involved so that they can customize what they exactly want. If you don't you will be behind the 8 ball from the start and potentially never get to where you want.
  • From an ROI perspective, it cost my organization significantly because we did not have it implemented correctly from the start and given the needs in other areas for my organization (more mobile/social capabilities) caused us to make an ATS change after only 2 years.
Ryan Winthrop, MA, PHR | TrustRadius Reviewer

Screenshots

Pricing Details

Avature ATS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Avature ATS
8.0
iCIMS
6.6

Likelihood to Renew

Avature ATS
iCIMS
8.0

Usability

Avature ATS
iCIMS
7.2

Reliability and Availability

Avature ATS
iCIMS
9.1

Performance

Avature ATS
iCIMS
8.2

Support Rating

Avature ATS
iCIMS
5.9

Online Training

Avature ATS
iCIMS
7.9

Implementation Rating

Avature ATS
iCIMS
5.3

Scalability

Avature ATS
iCIMS
7.8

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