Avature CRM vs. Heartland Payroll+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avature CRM
Score 7.6 out of 10
Enterprise companies (1,001+ employees)
Offering CRM technology for recruiting, Avature is a configurable enterprise SaaS platform for talent acquisition and talent management that drives innovation in the HCM software space. Founded by Dimitri Boylan, Avature empowers the HR strategies of enterprise-level organizations worldwide, including, according to Avature, 110 of the Fortune 500 and 28 of the Forbes Global 100. Avature’s AI-powered solutions include sourcing, recruitment marketing, career sites, applicant tracking,…N/A
Heartland Payroll+
Score 3.8 out of 10
N/A
Heartland Payroll+ is presented as a complete management solution, designed to serve as a single point of contact, making it easy to deal with any issue. Customers have online access to their payroll data and employee information, and Heartland’s tools are accessible on the go.N/A
Pricing
Avature CRMHeartland Payroll+
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avature CRMHeartland Payroll+
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Avature CRMHeartland Payroll+
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Avature CRM
8.7
5 Ratings
9% above category average
Heartland Payroll+
-
Ratings
Company Website Posting9.34 Ratings00 Ratings
Publish to Social Media9.34 Ratings00 Ratings
Customized Application Form9.05 Ratings00 Ratings
Resume Management9.05 Ratings00 Ratings
Duplicate Candidate Prevention8.75 Ratings00 Ratings
Candidate Search9.05 Ratings00 Ratings
Collaboration8.45 Ratings00 Ratings
Task Creation and Delegation7.54 Ratings00 Ratings
Email Templates8.04 Ratings00 Ratings
User Permissions8.75 Ratings00 Ratings
Notifications and Alerts9.05 Ratings00 Ratings
Reporting8.75 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Avature CRM
-
Ratings
Heartland Payroll+
8.3
8 Ratings
3% above category average
Pay calculation00 Ratings9.24 Ratings
Support for external payroll vendors00 Ratings10.01 Ratings
Off-cycle/On-Demand payment00 Ratings9.72 Ratings
Benefit plan administration00 Ratings9.72 Ratings
Direct deposit files00 Ratings3.47 Ratings
Salary revision and increment management00 Ratings9.25 Ratings
Reimbursement management00 Ratings7.01 Ratings
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Avature CRMHeartland Payroll+
Small Businesses
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Recruit CRM
Score 9.5 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
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Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
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User Ratings
Avature CRMHeartland Payroll+
Likelihood to Recommend
8.7
(5 ratings)
2.8
(8 ratings)
Support Rating
9.0
(1 ratings)
1.0
(4 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Avature CRMHeartland Payroll+
Likelihood to Recommend
Avature
It is very helpful in saving time by sending emails automatically to selected candidates.
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Global Payments
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
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Pros
Avature
  • Simplicity - HR specialists and recruiters using the software will be able to use data and analytics to track the progress of their prospective candidates.
  • Versatility - Avature's customer service team will work with you to build a customized workflow.
  • Flexibility - The ability to update and change the system ensures that this platform will continue to serve organizations today as well as tomorrow. As the last 24 months have shown, organizations must adapt to the changing workforce.
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Global Payments
  • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
  • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
  • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
  • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
  • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
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Cons
Avature
  • Some of the better parts of the CRM system must be purchased.
  • Reporting could be easier/better, kind of cumbersome to run a report.
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Global Payments
  • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
  • Response for assistance is usually a lot slower when our dedicated specialist is not available.
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Support Rating
Avature
Great and fast responses, always available during implementation phase.
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Global Payments
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
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Implementation Rating
Avature
No answers on this topic
Global Payments
The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
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Alternatives Considered
Avature
The system is extremely innovative and easy to use, it permits a great deal of bolt-ins during a standard format so the system will be personalized to the company’s wants and of those who will be exploiting the system.
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Global Payments
I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
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Return on Investment
Avature
  • The hiring workflows, forms, and portals are all easily customizable to work for our organization. They have created efficiencies allowing for our staff to focus on other tasks.
  • The modernization of the hiring process has generated renewed interest in our organization's brand.
  • Once understood, the platform is simple to use and easy to design. The continual updates and improvements allow our organization to evolve and adapt to an ever-changing workforce.
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Global Payments
  • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
  • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
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ScreenShots

Avature CRM Screenshots

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