What users are saying about
23 Ratings
23 Ratings
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Score 8.5 out of 100
10 Ratings
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Score 6 out of 100

Feature Set Ratings

    Recruiting / ATS

    8.7

    Avature CRM

    87%

    Heartland Payroll+

    Feature Set Not Supported
    N/A
    Avature CRM ranks higher in 12/12 features

    Company Website Posting

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Customized Application Form

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Resume Management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Candidate Search

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Collaboration

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Task Creation and Delegation

    7.5
    75%
    4 Ratings
    N/A
    0 Ratings

    Email Templates

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    User Permissions

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Reporting

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Payroll Management

    Avature CRM

    Feature Set Not Supported
    N/A
    8.6

    Heartland Payroll+

    86%
    Heartland Payroll+ ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.1
    81%
    6 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Avature CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.7

    Avature CRM

    87%
    5 Ratings
    5.6

    Heartland Payroll+

    56%
    7 Ratings

    Support Rating

    9.0

    Avature CRM

    90%
    2 Ratings
    1.5

    Heartland Payroll+

    15%
    4 Ratings

    Implementation Rating

    Avature CRM

    N/A
    0 Ratings
    1.0

    Heartland Payroll+

    10%
    1 Rating

    Likelihood to Recommend

    Avature

    It is very helpful in saving time by sending emails automatically to selected candidates.
    Read full review

    Global Payments

    We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
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    Pros

    Avature

    • Simplicity - HR specialists and recruiters using the software will be able to use data and analytics to track the progress of their prospective candidates.
    • Versatility - Avature's customer service team will work with you to build a customized workflow.
    • Flexibility - The ability to update and change the system ensures that this platform will continue to serve organizations today as well as tomorrow. As the last 24 months have shown, organizations must adapt to the changing workforce.
    Read full review

    Global Payments

    • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
    • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
    • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
    • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
    • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
    Read full review

    Cons

    Avature

    • Some of the better parts of the CRM system must be purchased.
    • Reporting could be easier/better, kind of cumbersome to run a report.
    Read full review

    Global Payments

    • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
    • Response for assistance is usually a lot slower when our dedicated specialist is not available.
    Read full review

    Pricing Details

    Avature CRM

    Starting Price

    Editions & Modules

    Avature CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Heartland Payroll+

      Starting Price

      Editions & Modules

      Heartland Payroll+ editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Avature

        Great and fast responses, always available during implementation phase.
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        Global Payments

        I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
        Read full review

        Implementation Rating

        Avature

        No answers on this topic

        Global Payments

        The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
        Read full review

        Alternatives Considered

        Avature

        The system is extremely innovative and easy to use, it permits a great deal of bolt-ins during a standard format so the system will be personalized to the company’s wants and of those who will be exploiting the system.
        Read full review

        Global Payments

        I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
        Read full review

        Return on Investment

        Avature

        • The hiring workflows, forms, and portals are all easily customizable to work for our organization. They have created efficiencies allowing for our staff to focus on other tasks.
        • The modernization of the hiring process has generated renewed interest in our organization's brand.
        • Once understood, the platform is simple to use and easy to design. The continual updates and improvements allow our organization to evolve and adapt to an ever-changing workforce.
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        Global Payments

        • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
        • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
        Read full review

        Screenshots

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