Avature CRM vs. Phenom Talent Experience Management (TXM) Platform

It is very helpful in saving time by sending emails automatically to selected candidates.

Incentivized

I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones. It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated

Incentivized

• Simplicity - HR specialists and recruiters using the software will be able to use data and analytics to track the progress of their prospective candidates.
• Versatility - Avature's customer service team will work with you to build a customized workflow.
• Flexibility - The ability to update and change the system ensures that this platform will continue to serve organizations today as well as tomorrow. As the last 24 months have shown, organizations must adapt to the changing workforce.

Incentivized

• Role grouping into categories.
• Web page design & flow.
• Easy to use.
• SmartRecruiters integration.

Incentivized

• Some of the better parts of the CRM system must be purchased.
• Reporting could be easier/better, kind of cumbersome to run a report.

Incentivized

• Reports turnaround times could be improved
• Can't change candidates statuses in bulk
• Slow customer service turnaround at times

Incentivized

Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.

Incentivized

Great and fast responses, always available during implementation phase.

The system is extremely innovative and easy to use, it permits a great deal of bolt-ins during a standard format so the system will be personalized to the company’s wants and of those who will be exploiting the system.

Incentivized

When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.

Incentivized

• The hiring workflows, forms, and portals are all easily customizable to work for our organization. They have created efficiencies allowing for our staff to focus on other tasks.
• The modernization of the hiring process has generated renewed interest in our organization's brand.
• Once understood, the platform is simple to use and easy to design. The continual updates and improvements allow our organization to evolve and adapt to an ever-changing workforce.

Incentivized

• Increased candidate engagement
• Broad customisation is leading to more sophisticated campaigns which should increase ROI
• Reports could benefit from some TLC, data integrity has been a concern

Incentivized