Avature CRM vs. SilkRoad Recruiting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avature CRM
Score 7.6 out of 10
Enterprise companies (1,001+ employees)
Offering CRM technology for recruiting, Avature is a configurable enterprise SaaS platform for talent acquisition and talent management that drives innovation in the HCM software space. Founded by Dimitri Boylan, Avature empowers the HR strategies of enterprise-level organizations worldwide, including, according to Avature, 110 of the Fortune 500 and 28 of the Forbes Global 100. Avature’s AI-powered solutions include sourcing, recruitment marketing, career sites, applicant tracking,…N/A
SilkRoad Recruiting
Score 7.9 out of 10
N/A
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A
Pricing
Avature CRMSilkRoad Recruiting
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avature CRMSilkRoad Recruiting
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avature CRMSilkRoad Recruiting
Top Pros
Top Cons
Features
Avature CRMSilkRoad Recruiting
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Avature CRM
8.7
5 Ratings
8% above category average
SilkRoad Recruiting
6.8
14 Ratings
16% below category average
Company Website Posting9.34 Ratings8.714 Ratings
Publish to Social Media9.34 Ratings7.812 Ratings
Customized Application Form9.05 Ratings5.212 Ratings
Resume Management9.05 Ratings7.014 Ratings
Duplicate Candidate Prevention8.75 Ratings7.213 Ratings
Candidate Search9.05 Ratings8.714 Ratings
Collaboration8.45 Ratings8.014 Ratings
Task Creation and Delegation7.54 Ratings7.310 Ratings
Email Templates8.04 Ratings5.714 Ratings
User Permissions8.75 Ratings3.714 Ratings
Notifications and Alerts9.05 Ratings4.714 Ratings
Reporting8.75 Ratings4.714 Ratings
Job Requisition Management00 Ratings7.214 Ratings
Job Search Site Posting00 Ratings7.813 Ratings
Applicant Tracking00 Ratings8.014 Ratings
Best Alternatives
Avature CRMSilkRoad Recruiting
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
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User Ratings
Avature CRMSilkRoad Recruiting
Likelihood to Recommend
8.7
(5 ratings)
6.2
(30 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(12 ratings)
Usability
-
(0 ratings)
6.0
(3 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.0
(1 ratings)
5.0
(2 ratings)
User Testimonials
Avature CRMSilkRoad Recruiting
Likelihood to Recommend
Avature
It is very helpful in saving time by sending emails automatically to selected candidates.
Read full review
SilkRoad
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
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Pros
Avature
  • Simplicity - HR specialists and recruiters using the software will be able to use data and analytics to track the progress of their prospective candidates.
  • Versatility - Avature's customer service team will work with you to build a customized workflow.
  • Flexibility - The ability to update and change the system ensures that this platform will continue to serve organizations today as well as tomorrow. As the last 24 months have shown, organizations must adapt to the changing workforce.
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SilkRoad
  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
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Cons
Avature
  • Some of the better parts of the CRM system must be purchased.
  • Reporting could be easier/better, kind of cumbersome to run a report.
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SilkRoad
  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
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Likelihood to Renew
Avature
No answers on this topic
SilkRoad
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
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Usability
Avature
No answers on this topic
SilkRoad
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
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Support Rating
Avature
Great and fast responses, always available during implementation phase.
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SilkRoad
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
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Alternatives Considered
Avature
The system is extremely innovative and easy to use, it permits a great deal of bolt-ins during a standard format so the system will be personalized to the company’s wants and of those who will be exploiting the system.
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SilkRoad
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
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Return on Investment
Avature
  • The hiring workflows, forms, and portals are all easily customizable to work for our organization. They have created efficiencies allowing for our staff to focus on other tasks.
  • The modernization of the hiring process has generated renewed interest in our organization's brand.
  • Once understood, the platform is simple to use and easy to design. The continual updates and improvements allow our organization to evolve and adapt to an ever-changing workforce.
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SilkRoad
  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
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ScreenShots

Avature CRM Screenshots

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