Chose Avaya Aura
Avaya Aura is a complete UC platform, whereas Aspect has been primarily a Contact Center platform that provides function for non contact center applications secondarily.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Aura | N/A | The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions. | N/A | |
OpenText CX-E Voice | Small Businesses (1-50 employees) | OpenText™ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications. | N/A |
Avaya Aura | OpenText CX-E Voice | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Avaya Aura | OpenText CX-E Voice | |
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Considered Both Products | ![]() Avaya Aura | ![]() OpenText CX-E Voice No answer on this topic |
Top Pros | No answers on this topic |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Aura | OpenText CX-E Voice | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 9.0 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Aura | OpenText CX-E Voice | |
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Likelihood to Recommend | 7.8 (52 ratings) | 8.2 (3 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
Avaya Aura | OpenText CX-E Voice | |
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Likelihood to Recommend | ![]() Avaya
| ![]() OpenText
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Pros | ![]() Avaya
| ![]() OpenText
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Cons | ![]() Avaya
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Likelihood to Renew | ![]() Avaya
| ![]() OpenText No answers on this topic |
Usability | ![]() Avaya
| ![]() OpenText No answers on this topic |
Alternatives Considered | ![]() Avaya
| ![]() OpenText
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Return on Investment | ![]() Avaya
| ![]() OpenText
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ScreenShots | OpenText CX-E Voice Screenshots |