Chose LivePerson CTI Platform (Tenfold)
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Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Call Center Elite | N/A | Avaya Call Center Elite is used to run a full-featured call center that handles inbound and outbound contacts, manageable with real-time and historical reporting insights. The CC Elite solution offers options for contact handling so customers are treated in a more efficient manner, enabling agents to more effectively respond to their needs. | N/A | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Avaya Call Center Elite | LivePerson CTI Platform (Tenfold) | |
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Considered Both Products | Avaya Call Center Elite No answer on this topic | ![]() LivePerson CTI Platform (Tenfold) |
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Call Center Elite | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Call Center Elite | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | 8.0 (32 ratings) | 9.0 (64 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Usability | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (1 ratings) | - (0 ratings) |
Avaya Call Center Elite | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | Avaya
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Pros | Avaya
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Cons | Avaya
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Usability | Avaya
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Support Rating | Avaya
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Alternatives Considered | Avaya
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Return on Investment | Avaya
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ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |