Avaya Experience Platform vs. StringeeX
Avaya Experience Platform vs. StringeeX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A |
Avaya Experience Platform | StringeeX | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | — | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | StringeeX | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Experience Platform | StringeeX | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | StringeeX | |
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Likelihood to Recommend | 8.7 (52 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | 7.3 (1 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | StringeeX | |
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Likelihood to Recommend | Avaya | StringeeX |
Pros | Avaya | StringeeX |
Cons | Avaya | StringeeX |
Likelihood to Renew | Avaya | StringeeX No answers on this topic |
Usability | Avaya | StringeeX No answers on this topic |
Support Rating | Avaya | StringeeX |
Implementation Rating | Avaya | StringeeX No answers on this topic |
Alternatives Considered | Avaya | StringeeX |
Return on Investment | Avaya | StringeeX |
ScreenShots | StringeeX Screenshots |