What users are saying about
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Top Rated
83 Ratings
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121 Ratings

Avaya OneCloud UCaaS

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Top Rated
83 Ratings
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Score 8 out of 100

Cisco Webex Board Series

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121 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Avaya OneCloud UCaaS

The Avaya solution only adds to the collaboration of companies with unlimited meetings and no time limit. Cloud recording features not depending on local storage space. The software has high build quality and allows high quality video calls from anywhere.
Arthur Rocha | TrustRadius Reviewer

Cisco Webex Board Series

Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.
Shanaya Desai | TrustRadius Reviewer

Pros

Avaya OneCloud UCaaS

  • Online meetings, online collaboration, business meetings.
  • Recording of video calls and training in [Avaya] Spaces.
  • Nice visual interface and general space to create unlimited rooms with customized settings for each.
  • Excellent video quality.
  • It's great for creating webinars, events, and trainings.
Pedro Oliveira | TrustRadius Reviewer

Cisco Webex Board Series

  • The combination of Cisco Webex software and hardware including Webex board, Webex Room kits, and Cisco TelePresence SX80s make it easy for us to run and manage virtual meetings.
  • Packed with features to help with screen and media sharing and to run small to large meetings.
  • Most staff are working from home and Webex provides acceptable video and audio quality within SLAs with different types of internet connections from which our staff connect from.
Anonymous | TrustRadius Reviewer

Cons

Avaya OneCloud UCaaS

  • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
  • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
Alfred Brock | TrustRadius Reviewer

Cisco Webex Board Series

  • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
  • Wireless connectivity needs a good internet connection to have a seamless experience.
  • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avaya OneCloud UCaaS

No score
No answers yet
No answers on this topic

Cisco Webex Board Series

Cisco Webex Board Series 8.4
Based on 2 answers
Cisco Webex Board Series is simply the easiest product to use. It works very well across all software and hardward platforms including PC and Mac and allows users regardless of skill set to quickly and easily use the product. The functionality of the software is as good as all of the other products on the market.
David White | TrustRadius Reviewer

Usability

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS 7.3
Based on 1 answer
There are few times that we have not been able to take advantage of the tool, but those moments are related to the bandwidth of each person in [their] home. Those who have low signal cannot access meetings on the platform smoothly.
Diana Gervasio | TrustRadius Reviewer

Cisco Webex Board Series

Cisco Webex Board Series 9.2
Based on 46 answers
Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.
Hugues Raymond | TrustRadius Reviewer

Reliability and Availability

Avaya OneCloud UCaaS

No score
No answers yet
No answers on this topic

Cisco Webex Board Series

Cisco Webex Board Series 8.0
Based on 1 answer
We had no issues with Cisco Webex Board Series availability
David White | TrustRadius Reviewer

Performance

Avaya OneCloud UCaaS

No score
No answers yet
No answers on this topic

Cisco Webex Board Series

Cisco Webex Board Series 10.0
Based on 1 answer
We had no issues with Cisco Webex Board Series performance
David White | TrustRadius Reviewer

Support Rating

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS 9.0
Based on 29 answers
The support is good. Avaya is one of the largest companies in this area of ​​unified communications. Support can be activated by phone and email. Our team has already triggered a few times and from what they told me everything was normal and fast. The price is a little expensive but I believe it is worth buying together for more security.
Bruno Carvalho | TrustRadius Reviewer

Cisco Webex Board Series

Cisco Webex Board Series 8.8
Based on 50 answers
Cisco's support team is probably the best support team. They are available 24*7 and respond to queries quickly. They also support through live chat for faster and instant solutions. They have [a] highly knowledgeable and very professional team. It's been always a [pleasure] to interact with them. They offer the best resolutions in the quickest time possible without rushing things.
Priya Sharma | TrustRadius Reviewer

Implementation Rating

Avaya OneCloud UCaaS

No score
No answers yet
No answers on this topic

Cisco Webex Board Series

Cisco Webex Board Series 8.0
Based on 1 answer
No, implementation was very simple and straightforward
David White | TrustRadius Reviewer

Alternatives Considered

Avaya OneCloud UCaaS

I have experienced less technical problems with Avaya compared to other platforms. Avaya was easy to implement for all ages as it didn't require a lot to log into sessions for the younger grade students and the features are simple enough that my first graders can use Avaya without the help of their parents.
Anonymous | TrustRadius Reviewer

Cisco Webex Board Series

Webex Board has a stunning and vibrant display where GoToRoom devices are always color bland and not so vibrant. They do not have an optimized software like Webex Board Series. Webex Board is totally worth the money for its great hardware and software experience. GoToRoom's hardware isn't that great in comparison.
Sandeep Reyyi | TrustRadius Reviewer

Scalability

Avaya OneCloud UCaaS

No score
No answers yet
No answers on this topic

Cisco Webex Board Series

Cisco Webex Board Series 8.0
Based on 1 answer
We would rate the scalability of Cisco Webex Board Series as a 10 as we had no issues scaling it across our organization or other external organizations.
David White | TrustRadius Reviewer

Return on Investment

Avaya OneCloud UCaaS

  • Single number reach has helped our operations team to be connected anytime required.
  • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
  • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
  • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
Anonymous | TrustRadius Reviewer

Cisco Webex Board Series

  • It certainly has a positive impact on the ROI. If I share my personal experience, it has enabled my team to discuss many great ideas over the past 1 year and get several projects approved. It wouldn't have happened if the ideas were not discussed, team would not have collaborated, and communication was not streamlined. Cisco Webex Board made it possible to get everyone on board and made it easier to communciate.
Irfan Khokhar | TrustRadius Reviewer

Screenshots

Avaya OneCloud UCaaS

Pricing Details

Avaya OneCloud UCaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Board Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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