What users are saying about
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Top Rated
74 Ratings
8 Ratings

Avaya OneCloud UCaaS

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Top Rated
74 Ratings
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Score 8 out of 100
8 Ratings
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Score 5 out of 100

Likelihood to Recommend

Avaya OneCloud UCaaS

I recommend Avaya Spaces for all companies. Meetings today can be virtual rather than face-to-face. The reduction in expenses with travel and airline tickets is very large. It is necessary to update and use what technology has to offer us. Avaya is all in the cloud, has simple management and easy to add and invite new users.
Bruno Carvalho | TrustRadius Reviewer

Mikogo

ProsMikogo is well-suited and cost-effective for the small businessSimple & well-designed; easy to figure out.Works best for one-on-one client support.ConsNo live customer supportFree version has limited features (e.g. no invite meeting allowed)Trial version only 14 days
Jeff Henkel | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Avaya OneCloud UCaaS
Mikogo
4.8
High quality audio
Avaya OneCloud UCaaS
Mikogo
5.7
High quality video
Avaya OneCloud UCaaS
Mikogo
5.7
Low bandwidth requirements
Avaya OneCloud UCaaS
Mikogo
4.5
Mobile support
Avaya OneCloud UCaaS
Mikogo
3.3

Screen Sharing

Avaya OneCloud UCaaS
Mikogo
7.7
Desktop sharing
Avaya OneCloud UCaaS
Mikogo
5.7
Whiteboards
Avaya OneCloud UCaaS
Mikogo
9.8

Online Meetings / Events

Avaya OneCloud UCaaS
Mikogo
5.2
Calendar integration
Avaya OneCloud UCaaS
Mikogo
3.6
Meeting initiation
Avaya OneCloud UCaaS
Mikogo
4.7
Record meetings / events
Avaya OneCloud UCaaS
Mikogo
4.7
Slideshows
Avaya OneCloud UCaaS
Mikogo
7.8

Online Events Collaboration

Avaya OneCloud UCaaS
Mikogo
4.7
Live chat
Avaya OneCloud UCaaS
Mikogo
4.8
Audience polling
Avaya OneCloud UCaaS
Mikogo
4.9
Q&A
Avaya OneCloud UCaaS
Mikogo
4.3

Online Events Security

Avaya OneCloud UCaaS
Mikogo
4.2
User authentication
Avaya OneCloud UCaaS
Mikogo
4.6
Participant roles & permissions
Avaya OneCloud UCaaS
Mikogo
3.7
Confidential attendee list
Avaya OneCloud UCaaS
Mikogo
4.3

Pros

Avaya OneCloud UCaaS

  • Assembly rooms for recurring meetings
  • Task tracking by room and by individual
  • Articulation with Calendar to schedule meeting rooms
  • Historically saved documents
  • Chat between connected users
  • Access to the platform without the need to install programs
  • Immediate and highly effective technical advice
Diana Gervasio | TrustRadius Reviewer

Mikogo

  • Inexpensive
  • Simple interface
  • Menus and prompts were clear
BRAD BOSTON | TrustRadius Reviewer

Cons

Avaya OneCloud UCaaS

  • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
  • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
Alfred Brock | TrustRadius Reviewer

Mikogo

  • I'd like to be able to record a session easier.
Anonymous | TrustRadius Reviewer

Usability

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS 7.3
Based on 1 answer
There are few times that we have not been able to take advantage of the tool, but those moments are related to the bandwidth of each person in [their] home. Those who have low signal cannot access meetings on the platform smoothly.
Diana Gervasio | TrustRadius Reviewer

Mikogo

No score
No answers yet
No answers on this topic

Support Rating

Avaya OneCloud UCaaS

Avaya OneCloud UCaaS 8.6
Based on 23 answers
I have nothing negative to comment on Avaya support. I have known the manufacturer for many years and have always been a reference in the communication market. The telephone service is very good and works in our local language. The waiting time is also great and the problems are solved.
Gabriel Silva | TrustRadius Reviewer

Mikogo

Mikogo 8.0
Based on 2 answers
I do not have any experience with Mikogo's support as I have never experienced any problem with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avaya OneCloud UCaaS

I have experienced less technical problems with Avaya compared to other platforms. Avaya was easy to implement for all ages as it didn't require a lot to log into sessions for the younger grade students and the features are simple enough that my first graders can use Avaya without the help of their parents.
Anonymous | TrustRadius Reviewer

Mikogo

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.Join.me & TeamViewer are a bit confusing for the novice small business person.My experience with LogMeIn has been that it's sluggish.GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.I couldn't get Zoom to work right.
Jeff Henkel | TrustRadius Reviewer

Return on Investment

Avaya OneCloud UCaaS

  • Single number reach has helped our operations team to be connected anytime required.
  • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
  • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
  • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
Anonymous | TrustRadius Reviewer

Mikogo

  • Zero positive impact
  • Spend just a little more with products like AnyDesk and get some real ROI
  • Short term, the product can be used on a trial basis (or at least it was available as a trial)
BRAD BOSTON | TrustRadius Reviewer

Screenshots

Pricing Details

Avaya OneCloud UCaaS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Avaya OneCloud UCaaS Editions & Modules

Additional Pricing Details

Mikogo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mikogo Editions & Modules

Edition
Basic Annual$1561
Professional Annual$2281
Team Annual$4681
Professional Lifetime$4562
Team Lifetime$9363
  1. Annually
  2. Lifetime License per User
  3. Lifetime License [Unlimited Users]
Additional Pricing Details
Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

Rating Summary

Likelihood to Recommend

Avaya OneCloud UCaaS
8.8
Mikogo
4.9

Usability

Avaya OneCloud UCaaS
7.3
Mikogo

Support Rating

Avaya OneCloud UCaaS
8.6
Mikogo
8.0

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