What users are saying about
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94 Ratings
8 Ratings

Avaya OneCloud UCaaS

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94 Ratings
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Score 9 out of 100
8 Ratings
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Score 1.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    3.2

    Mikogo

    32%
    Mikogo ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    High quality video

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Mobile support

    N/A
    0 Ratings
    3.2
    32%
    2 Ratings

    Screen Sharing

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    6.0

    Mikogo

    60%
    Mikogo ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    2.2
    22%
    4 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Online Meetings / Events

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    3.0

    Mikogo

    30%
    Mikogo ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    1.2
    12%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Record meetings / events

    N/A
    0 Ratings
    2.2
    22%
    4 Ratings

    Slideshows

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Online Events Collaboration

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    2.2

    Mikogo

    22%
    Mikogo ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Audience polling

    N/A
    0 Ratings
    3.1
    31%
    3 Ratings

    Q&A

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Online Events Security

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    1.5

    Mikogo

    15%
    Mikogo ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Attribute Ratings

    • Avaya OneCloud UCaaS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.7

    Avaya OneCloud UCaaS

    97%
    31 Ratings
    1.3

    Mikogo

    13%
    4 Ratings

    Usability

    9.3

    Avaya OneCloud UCaaS

    93%
    4 Ratings

    Mikogo

    N/A
    0 Ratings

    Availability

    9.7

    Avaya OneCloud UCaaS

    97%
    3 Ratings

    Mikogo

    N/A
    0 Ratings

    Performance

    9.5

    Avaya OneCloud UCaaS

    95%
    3 Ratings

    Mikogo

    N/A
    0 Ratings

    Support Rating

    9.8

    Avaya OneCloud UCaaS

    98%
    29 Ratings
    8.0

    Mikogo

    80%
    4 Ratings

    Contract Terms and Pricing Model

    9.1

    Avaya OneCloud UCaaS

    91%
    3 Ratings

    Mikogo

    N/A
    0 Ratings

    Professional Services

    9.6

    Avaya OneCloud UCaaS

    96%
    2 Ratings

    Mikogo

    N/A
    0 Ratings

    Likelihood to Recommend

    Avaya

    On Avaya OneCloud UCaaS I could participate in meetings in a few seconds by just entering the room URL and the password created by the administration. It is cross-platform; it can work on Windows, Linux, Mac, Android, and IOS and is accessed through the browser. It also allows you to enter the room using a conventional telephone by dialing a number. Guests do not need to register for Avaya OneCloud UCaaS and only need to enter their names. I don't see any access and configuration difficulties, and it can be used by anyone and any company.
    Read full review

    BeamYourScreen

    Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
    Read full review

    Pros

    Avaya

    • User-friendly GUI management interface with the possibility to create different rooms, notebooks, calendars, and chats.
    • The management interface for recordings is made in the rooms with the possibility of downloading them to the location.
    • Link and file sharing with other participants.
    • Chat with all participants and individual.
    Read full review

    BeamYourScreen

    • Inexpensive
    • Simple interface
    • Menus and prompts were clear
    Read full review

    Cons

    Avaya

    • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
    • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
    Read full review

    BeamYourScreen

    • I'd like to be able to record a session easier.
    Read full review

    Pricing Details

    Avaya OneCloud UCaaS

    Starting Price

    Editions & Modules

    Avaya OneCloud UCaaS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Mikogo

      Starting Price

      $156 Annually

      Editions & Modules

      Mikogo editions and modules pricing
      EditionModules
      Basic Annual$1561
      Professional Annual$2282
      Team Annual$4683
      Professional Lifetime$4564
      Team Lifetime$9365

      Footnotes

      1. Annually
      2. Annually
      3. Annually
      4. Lifetime License per User
      5. Lifetime License [Unlimited Users]

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

      Usability

      Avaya

      Avaya Spaces is easy to use and provides a friendly and intuitive interface to create and manage meeting rooms called Spaces. We created one for each IT area within our department. It's easy to add a password for privacy and invite other colleagues with an email invitation or direct link. During the meeting, the icons are intuitive to activate and deactivate the camera and microphone as well.
      Read full review

      BeamYourScreen

      No answers on this topic

      Reliability and Availability

      Avaya

      We have never had problems with Avaya Spaces instabilities or inoperability. I believe the Avaya server is Tier3 with 99.9% availability. The meeting rooms are always active and can be accessed from anywhere and from any device because it has an official app on Android and iOS. I do not recommend going through the browser in meeting rooms because the experience is not so positive.
      Read full review

      BeamYourScreen

      No answers on this topic

      Performance

      Avaya

      The software is really great, the only problem being the integration with email platforms like Outlook. It is necessary to create a plugin to optimize the invitation experience. But I have nothing to complain about the rest. It's perfect, the experience during the meetings and the audio and image quality are differentiated and with excellent quality. Avaya Spaces works great on PC, web and apps and gives us a lot of mobility.
      Read full review

      BeamYourScreen

      No answers on this topic

      Support Rating

      Avaya

      The support is good. Avaya is one of the largest companies in this area of ​​unified communications. Support can be activated by phone and email. Our team has already triggered a few times and from what they told me everything was normal and fast. The price is a little expensive but I believe it is worth buying together for more security.
      Read full review

      BeamYourScreen

      I do not have any experience with Mikogo's support as I have never experienced any problem with it.
      Read full review

      Alternatives Considered

      Avaya

      I have experienced less technical problems with Avaya compared to other platforms. Avaya was easy to implement for all ages as it didn't require a lot to log into sessions for the younger grade students and the features are simple enough that my first graders can use Avaya without the help of their parents.
      Read full review

      BeamYourScreen

      Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
      Read full review

      Contract Terms and Pricing Model

      Avaya

      The pricing is fair. In this day in age, you tend to get what you pay for. Good products and services that are reliable and efficient come at a cost and this cost was fair
      Read full review

      BeamYourScreen

      No answers on this topic

      Return on Investment

      Avaya

      • Single number reach has helped our operations team to be connected anytime required.
      • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
      • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
      • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
      Read full review

      BeamYourScreen

      • Zero positive impact
      • Spend just a little more with products like AnyDesk and get some real ROI
      • Short term, the product can be used on a trial basis (or at least it was available as a trial)
      Read full review

      Screenshots

      Add comparison