What users are saying about
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94 Ratings

Avaya OneCloud UCaaS

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94 Ratings
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Score 9 out of 100
37 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Avaya OneCloud UCaaS is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.7

Avaya OneCloud UCaaS

97%
31 Ratings
8.3

Oracle WebLogic Suite

83%
8 Ratings

Usability

9.3

Avaya OneCloud UCaaS

93%
4 Ratings

Oracle WebLogic Suite

N/A
0 Ratings

Availability

9.7

Avaya OneCloud UCaaS

97%
3 Ratings

Oracle WebLogic Suite

N/A
0 Ratings

Performance

9.5

Avaya OneCloud UCaaS

95%
3 Ratings

Oracle WebLogic Suite

N/A
0 Ratings

Support Rating

9.8

Avaya OneCloud UCaaS

98%
29 Ratings

Oracle WebLogic Suite

N/A
0 Ratings

Contract Terms and Pricing Model

9.1

Avaya OneCloud UCaaS

91%
3 Ratings

Oracle WebLogic Suite

N/A
0 Ratings

Professional Services

9.6

Avaya OneCloud UCaaS

96%
2 Ratings

Oracle WebLogic Suite

N/A
0 Ratings

Likelihood to Recommend

Avaya

On Avaya OneCloud UCaaS I could participate in meetings in a few seconds by just entering the room URL and the password created by the administration. It is cross-platform; it can work on Windows, Linux, Mac, Android, and IOS and is accessed through the browser. It also allows you to enter the room using a conventional telephone by dialing a number. Guests do not need to register for Avaya OneCloud UCaaS and only need to enter their names. I don't see any access and configuration difficulties, and it can be used by anyone and any company.
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Oracle

This is very well suited to be used with web-based applications as it provides immense performance and is a centralized load-sharing solution. If you have multiple applications then this is an appropriate server as it can handle them easily and it is completely flexible and secure. For Images, the configuration part could be a bit hard to handle on this server.
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Pros

Avaya

  • User-friendly GUI management interface with the possibility to create different rooms, notebooks, calendars, and chats.
  • The management interface for recordings is made in the rooms with the possibility of downloading them to the location.
  • Link and file sharing with other participants.
  • Chat with all participants and individual.
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Oracle

  • Provides a robust application server platform and standardized skill set
  • Provides infinite scalability options
  • Easy integration accross the organization
  • Allows for advanced configuration and automation of configurations and the creation of new environments
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Cons

Avaya

  • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
  • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
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Oracle

  • The integration stand up time takes a little longer than we anticipated
  • The automated failover process is a bit slow
  • The java fight recorder crashes from time to time
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Pricing Details

Avaya OneCloud UCaaS

Starting Price

Editions & Modules

Avaya OneCloud UCaaS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Oracle WebLogic Suite

    Starting Price

    Editions & Modules

    Oracle WebLogic Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Avaya

      Avaya Spaces is easy to use and provides a friendly and intuitive interface to create and manage meeting rooms called Spaces. We created one for each IT area within our department. It's easy to add a password for privacy and invite other colleagues with an email invitation or direct link. During the meeting, the icons are intuitive to activate and deactivate the camera and microphone as well.
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      Oracle

      No answers on this topic

      Reliability and Availability

      Avaya

      We have never had problems with Avaya Spaces instabilities or inoperability. I believe the Avaya server is Tier3 with 99.9% availability. The meeting rooms are always active and can be accessed from anywhere and from any device because it has an official app on Android and iOS. I do not recommend going through the browser in meeting rooms because the experience is not so positive.
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      Oracle

      No answers on this topic

      Performance

      Avaya

      The software is really great, the only problem being the integration with email platforms like Outlook. It is necessary to create a plugin to optimize the invitation experience. But I have nothing to complain about the rest. It's perfect, the experience during the meetings and the audio and image quality are differentiated and with excellent quality. Avaya Spaces works great on PC, web and apps and gives us a lot of mobility.
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      Oracle

      No answers on this topic

      Support Rating

      Avaya

      The support is good. Avaya is one of the largest companies in this area of ​​unified communications. Support can be activated by phone and email. Our team has already triggered a few times and from what they told me everything was normal and fast. The price is a little expensive but I believe it is worth buying together for more security.
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      Oracle

      No answers on this topic

      Alternatives Considered

      Avaya

      I have experienced less technical problems with Avaya compared to other platforms. Avaya was easy to implement for all ages as it didn't require a lot to log into sessions for the younger grade students and the features are simple enough that my first graders can use Avaya without the help of their parents.
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      Oracle

      For as long as I have been with my company (and longer) we have leveraged WebLogic as our hosting/middleware platform of choice. I haven't actually had any in office experience with other alternatives. We've had an exclusivity contract with Oracle the whole time. Then again, Oracle Weblogic Suite is the industry standard for a reason.
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      Contract Terms and Pricing Model

      Avaya

      The pricing is fair. In this day in age, you tend to get what you pay for. Good products and services that are reliable and efficient come at a cost and this cost was fair
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      Oracle

      No answers on this topic

      Return on Investment

      Avaya

      • Single number reach has helped our operations team to be connected anytime required.
      • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
      • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
      • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
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      Oracle

      • Server startup can be controlled from the dashboard. In case a node is going down and has some issue, we can take that out or shut it down.
      • Connection pool management.
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