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94 Ratings

Avaya OneCloud UCaaS

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94 Ratings
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Score 9 out of 100
30 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    7.5

    TeamViewer Meeting

    75%
    TeamViewer Meeting ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    High quality video

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Mobile support

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Screen Sharing

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    8.5

    TeamViewer Meeting

    85%
    TeamViewer Meeting ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Online Meetings / Events

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    8.0

    TeamViewer Meeting

    80%
    TeamViewer Meeting ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Integrates with social media

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Slideshows

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Online Events Collaboration

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Meeting

    70%
    TeamViewer Meeting ranks higher in 2/2 features

    Live chat

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Audience polling

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Online Events Security

    Avaya OneCloud UCaaS

    Feature Set Not Supported
    N/A
    8.0

    TeamViewer Meeting

    80%
    TeamViewer Meeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Avaya OneCloud UCaaS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.7

    Avaya OneCloud UCaaS

    97%
    31 Ratings
    8.0

    TeamViewer Meeting

    80%
    11 Ratings

    Usability

    9.3

    Avaya OneCloud UCaaS

    93%
    4 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Availability

    9.7

    Avaya OneCloud UCaaS

    97%
    3 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Performance

    9.5

    Avaya OneCloud UCaaS

    95%
    3 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Support Rating

    9.8

    Avaya OneCloud UCaaS

    98%
    29 Ratings
    9.0

    TeamViewer Meeting

    90%
    2 Ratings

    Contract Terms and Pricing Model

    9.1

    Avaya OneCloud UCaaS

    91%
    3 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Professional Services

    9.6

    Avaya OneCloud UCaaS

    96%
    2 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Likelihood to Recommend

    Avaya

    On Avaya OneCloud UCaaS I could participate in meetings in a few seconds by just entering the room URL and the password created by the administration. It is cross-platform; it can work on Windows, Linux, Mac, Android, and IOS and is accessed through the browser. It also allows you to enter the room using a conventional telephone by dialing a number. Guests do not need to register for Avaya OneCloud UCaaS and only need to enter their names. I don't see any access and configuration difficulties, and it can be used by anyone and any company.
    Read full review

    TeamViewer

    Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
    Read full review

    Pros

    Avaya

    • User-friendly GUI management interface with the possibility to create different rooms, notebooks, calendars, and chats.
    • The management interface for recordings is made in the rooms with the possibility of downloading them to the location.
    • Link and file sharing with other participants.
    • Chat with all participants and individual.
    Read full review

    TeamViewer

    • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
    • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
    • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
    • Can support up to 300 participants.
    • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
    • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
    • A secured connection so there are no issues sending sensitive documents etc.
    • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
    Read full review

    Cons

    Avaya

    • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
    • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
    Read full review

    TeamViewer

    • I tried adding new people to the meeting and if they are not already part of my contact list, I could not search for them easily during the meeting. There were no error messages when searching for non-existing users in my contact list. I expected a message stating that no contacts were found.
    Read full review

    Pricing Details

    Avaya OneCloud UCaaS

    Starting Price

    Editions & Modules

    Avaya OneCloud UCaaS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      TeamViewer Meeting

      Starting Price

      Editions & Modules

      TeamViewer Meeting editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Avaya

        Avaya Spaces is easy to use and provides a friendly and intuitive interface to create and manage meeting rooms called Spaces. We created one for each IT area within our department. It's easy to add a password for privacy and invite other colleagues with an email invitation or direct link. During the meeting, the icons are intuitive to activate and deactivate the camera and microphone as well.
        Read full review

        TeamViewer

        No answers on this topic

        Reliability and Availability

        Avaya

        We have never had problems with Avaya Spaces instabilities or inoperability. I believe the Avaya server is Tier3 with 99.9% availability. The meeting rooms are always active and can be accessed from anywhere and from any device because it has an official app on Android and iOS. I do not recommend going through the browser in meeting rooms because the experience is not so positive.
        Read full review

        TeamViewer

        No answers on this topic

        Performance

        Avaya

        The software is really great, the only problem being the integration with email platforms like Outlook. It is necessary to create a plugin to optimize the invitation experience. But I have nothing to complain about the rest. It's perfect, the experience during the meetings and the audio and image quality are differentiated and with excellent quality. Avaya Spaces works great on PC, web and apps and gives us a lot of mobility.
        Read full review

        TeamViewer

        No answers on this topic

        Support Rating

        Avaya

        The support is good. Avaya is one of the largest companies in this area of ​​unified communications. Support can be activated by phone and email. Our team has already triggered a few times and from what they told me everything was normal and fast. The price is a little expensive but I believe it is worth buying together for more security.
        Read full review

        TeamViewer

        The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me. I think the technical service is efficient.
        Read full review

        Alternatives Considered

        Avaya

        I have experienced less technical problems with Avaya compared to other platforms. Avaya was easy to implement for all ages as it didn't require a lot to log into sessions for the younger grade students and the features are simple enough that my first graders can use Avaya without the help of their parents.
        Read full review

        TeamViewer

        Previously, our sister company [didn't] want to invest [in] meeting software, so we were only using free version software, which has limits, like meeting time limit, file sharing limit, and [the] audio and video [were] not clear [as] it depended upon internet connectivity. [However,] when we changed to TeamViewer Meeting, we have seen immense change in the above features.
        Read full review

        Contract Terms and Pricing Model

        Avaya

        The pricing is fair. In this day in age, you tend to get what you pay for. Good products and services that are reliable and efficient come at a cost and this cost was fair
        Read full review

        TeamViewer

        No answers on this topic

        Return on Investment

        Avaya

        • Single number reach has helped our operations team to be connected anytime required.
        • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
        • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
        • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
        Read full review

        TeamViewer

        • Using the Blizz app for my growing business, I’ve saved lots of money just from not having to spend on gas to meet in person or spend on getting other more expensive apps.
        • Eventually, as my business grows (partially also thanks to Blizz), I’ll have to upgrade the app, but the upgrade doesn’t concern me, as I’ll still be saving more money than I was before having Blizz.
        • Since communication is made easy with this app, it also saves me time - time that can now be spent investing in my business.
        Read full review

        Screenshots

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