What users are saying about
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94 Ratings

Avaya OneCloud UCaaS

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94 Ratings
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Score 9 out of 100
12 Ratings
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Score 6.4 out of 100

Attribute Ratings

  • Avaya OneCloud UCaaS is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.7

Avaya OneCloud UCaaS

97%
31 Ratings
4.0

TIBCO ActiveSpaces

40%
2 Ratings

Usability

9.3

Avaya OneCloud UCaaS

93%
4 Ratings

TIBCO ActiveSpaces

N/A
0 Ratings

Availability

9.7

Avaya OneCloud UCaaS

97%
3 Ratings

TIBCO ActiveSpaces

N/A
0 Ratings

Performance

9.5

Avaya OneCloud UCaaS

95%
3 Ratings

TIBCO ActiveSpaces

N/A
0 Ratings

Support Rating

9.8

Avaya OneCloud UCaaS

98%
29 Ratings

TIBCO ActiveSpaces

N/A
0 Ratings

Contract Terms and Pricing Model

9.1

Avaya OneCloud UCaaS

91%
3 Ratings

TIBCO ActiveSpaces

N/A
0 Ratings

Professional Services

9.6

Avaya OneCloud UCaaS

96%
2 Ratings

TIBCO ActiveSpaces

N/A
0 Ratings

Likelihood to Recommend

Avaya

On Avaya OneCloud UCaaS I could participate in meetings in a few seconds by just entering the room URL and the password created by the administration. It is cross-platform; it can work on Windows, Linux, Mac, Android, and IOS and is accessed through the browser. It also allows you to enter the room using a conventional telephone by dialing a number. Guests do not need to register for Avaya OneCloud UCaaS and only need to enter their names. I don't see any access and configuration difficulties, and it can be used by anyone and any company.
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TIBCO Software Inc.

TIBCO ActiveSpaces is only suited in the company where Tibco suites have been already used, the license cost is not a concern, it is only required for data caching purposes and only works in the client/server mode for middle-sizes of data. If the expectation is data cache + distributed computation or embedded IMDG is also one requirement or the data cluster needs span multiple data centers, other light-weight OpenSource IMDG solutions should be considered
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Pros

Avaya

  • User-friendly GUI management interface with the possibility to create different rooms, notebooks, calendars, and chats.
  • The management interface for recordings is made in the rooms with the possibility of downloading them to the location.
  • Link and file sharing with other participants.
  • Chat with all participants and individual.
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TIBCO Software Inc.

  • Tibco ActiveSpaces is an excellent caching tool. With good design, we can haven a efficient cache layer, that can respond to business needs in sub-seconds (milliseconds) rather than seconds / minutes to respond. This is specially useful for improving the efficiency of the services used in customer interactions.. like login, serving billing information, serving the customer's service usage and any other information customer is interested in accessing frequently.
  • System process can also use the ActiveSpaces . By caching the information frequently used by the system processes, the data cab be accessed more frequently. And without much disruptions.
  • If you are already using TIBCO tools, then ActiveSpaces is the right choice to use, as the product is well integrated with all the TIBCO Suite of products. ActiveSpaces integrates well with most common products like TIBCO BusinessWorks, TIBCO BusinessEvents etc.
  • ActiveSpaces can be easily deployed to a target (TIBCO) environment, with very little additional effort. Although there is an effort required to deploy them.
  • ActiveSpaces is supported by TIBCO BusinessWorks 5.13 and TIBCO BusinessWorks 6.x. Hence you are not forced to use any version of TIBCO BW, just because you have to use TIBCO ActiveSpaces.
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Cons

Avaya

  • I would like to see more of their in office communications systems. Right now they seem outpaced by competitors even though their core services are superior.
  • The interface could be updated a little. There is a lot of interaction that the operator needs to go through that could be automated.
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TIBCO Software Inc.

  • TIBCO ActiveSpaces Tuple-based data structure is not flexible enough to support customized native data objects.
  • There is no secondary index option.
  • Doesn't provide "predicate based In-Grid distributed search and result aggregation."
  • only can be used as data cache, the node's only contribute memory but can not use the data partition owner node's computation power to apply the distributed computation customized by the user.
  • Cross data center replication (geographically) is a pain.
  • Encounter the performance issue when the data volume is huge, even according to the architecture design, linear scaling up should not have that issue.
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Pricing Details

Avaya OneCloud UCaaS

Starting Price

Editions & Modules

Avaya OneCloud UCaaS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    TIBCO ActiveSpaces

    Starting Price

    Editions & Modules

    TIBCO ActiveSpaces editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Avaya

      Avaya Spaces is easy to use and provides a friendly and intuitive interface to create and manage meeting rooms called Spaces. We created one for each IT area within our department. It's easy to add a password for privacy and invite other colleagues with an email invitation or direct link. During the meeting, the icons are intuitive to activate and deactivate the camera and microphone as well.
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      TIBCO Software Inc.

      No answers on this topic

      Reliability and Availability

      Avaya

      We have never had problems with Avaya Spaces instabilities or inoperability. I believe the Avaya server is Tier3 with 99.9% availability. The meeting rooms are always active and can be accessed from anywhere and from any device because it has an official app on Android and iOS. I do not recommend going through the browser in meeting rooms because the experience is not so positive.
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      TIBCO Software Inc.

      No answers on this topic

      Performance

      Avaya

      The software is really great, the only problem being the integration with email platforms like Outlook. It is necessary to create a plugin to optimize the invitation experience. But I have nothing to complain about the rest. It's perfect, the experience during the meetings and the audio and image quality are differentiated and with excellent quality. Avaya Spaces works great on PC, web and apps and gives us a lot of mobility.
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      TIBCO Software Inc.

      No answers on this topic

      Support Rating

      Avaya

      The support is good. Avaya is one of the largest companies in this area of ​​unified communications. Support can be activated by phone and email. Our team has already triggered a few times and from what they told me everything was normal and fast. The price is a little expensive but I believe it is worth buying together for more security.
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      TIBCO Software Inc.

      No answers on this topic

      Alternatives Considered

      Avaya

      I have experienced less technical problems with Avaya compared to other platforms. Avaya was easy to implement for all ages as it didn't require a lot to log into sessions for the younger grade students and the features are simple enough that my first graders can use Avaya without the help of their parents.
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      TIBCO Software Inc.

      One biggest advantage of the Tibco ActiveSpaces is it's ease of integration with the TIBCO suite of products. Hence it is more suitable to TIBCO AS in conjunction with the TIBCO suite of products. All products could offer the same or different level of advantages. For the enterprises that are already using the AWS, then they will prefer to go for Amazon ElastiCache. Oracle In-Memory Cache might have the same level of advantage but the if you are already using the TIBCO suite of products like the BusinessWorks, then TIBCO ActiveSpaces seems to be the right option since there is an out of box plugin available for TIBCO AS and it is compatible with TIBCO products. Otherwise, lots of custom coding is required to use the Oracle or Amazon products as these plugins are not readily available and supported by TIBCO BW.
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      Contract Terms and Pricing Model

      Avaya

      The pricing is fair. In this day in age, you tend to get what you pay for. Good products and services that are reliable and efficient come at a cost and this cost was fair
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      TIBCO Software Inc.

      No answers on this topic

      Return on Investment

      Avaya

      • Single number reach has helped our operations team to be connected anytime required.
      • Management team is with Mobile client where decision making is quick and no calls are lost as mobile is available all the time.
      • Voice Quality is extremely good and helps in getting many ppl in conference with ease.
      • Voicemail system is used to leave important message when not available and Call Back feature is extremely great.
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      TIBCO Software Inc.

      • The cost of Tibco ActiveSpaces is quite high, while the added value it brought is not as we expected.
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