Avaya IP Office vs. MiContact Center
Avaya IP Office vs. MiContact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya IP Office | N/A | Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location. | $82 per user/per month | |
MiContact Center | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | N/A |
Avaya IP Office | MiContact Center | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Avaya IP Office | MiContact Center | |
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Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya IP Office | MiContact Center | |
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Small Businesses | Nextiva Business Phone Service Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya IP Office | MiContact Center | |
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Likelihood to Recommend | 8.0 (12 ratings) | 9.5 (2 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Usability | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (1 ratings) | - (0 ratings) |
Avaya IP Office | MiContact Center | |
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Likelihood to Recommend | Avaya | Mitel Networks Corporation |
Pros | Avaya | Mitel Networks Corporation |
Cons | Avaya | Mitel Networks Corporation |
Likelihood to Renew | Avaya | Mitel Networks Corporation No answers on this topic |
Alternatives Considered | Avaya | Mitel Networks Corporation |
Return on Investment | Avaya | Mitel Networks Corporation |
ScreenShots |