What users are saying about
20 Ratings
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Based on 20 reviews and ratings
Cisco Jabber
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Top Rated
423 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 423 reviews and ratings
Feature Set Ratings
- Avaza ranks higher in 1 feature set: Project Management
Project Management

8.8
Avaza
88%
6.5
Cisco Jabber
65%
Avaza ranks higher in 9/13 features
Avaza ranks higher in 9/13 features
Task Management

9.0
90%
7 Ratings
7.3
73%
66 Ratings
Resource Management

8.8
88%
5 Ratings
N/A
0 Ratings
Gantt Charts

8.2
82%
4 Ratings
5.7
57%
10 Ratings
Scheduling

8.8
88%
6 Ratings
7.1
71%
74 Ratings
Team Collaboration

10.0
100%
7 Ratings
N/A
0 Ratings
Document Management

9.1
91%
1 Rating
N/A
0 Ratings
Email integration

9.1
91%
3 Ratings
N/A
0 Ratings
Mobile Access

7.8
78%
5 Ratings
8.1
81%
116 Ratings
Timesheet Tracking

9.0
90%
7 Ratings
N/A
0 Ratings
Budget and Expense Management

8.5
85%
5 Ratings
N/A
0 Ratings
Workflow Automation

N/A
0 Ratings
6.0
60%
17 Ratings
Search

N/A
0 Ratings
7.3
73%
106 Ratings
Visual planning tools

N/A
0 Ratings
4.1
41%
17 Ratings
Professional Services Automation

8.6
Avaza
86%
Cisco Jabber
Feature Set Not Supported
N/A
Avaza ranks higher in 4/4 features
Avaza ranks higher in 4/4 features
Quotes/estimates

7.3
73%
4 Ratings
N/A
0 Ratings
Invoicing

9.1
91%
4 Ratings
N/A
0 Ratings
Project & financial reporting

9.1
91%
4 Ratings
N/A
0 Ratings
Integration with accounting software

9.1
91%
1 Rating
N/A
0 Ratings
Communication

Avaza
Feature Set Not Supported
N/A
6.1
Cisco Jabber
61%
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Chat

N/A
0 Ratings
8.5
85%
144 Ratings
Notifications

N/A
0 Ratings
8.3
83%
144 Ratings
Discussions

N/A
0 Ratings
7.6
76%
122 Ratings
Surveys

N/A
0 Ratings
5.0
50%
15 Ratings
Internal knowledgebase

N/A
0 Ratings
5.3
53%
20 Ratings
Integrates with GoToMeeting

N/A
0 Ratings
4.0
40%
12 Ratings
Integrates with Gmail and Google Hangouts

N/A
0 Ratings
2.0
20%
12 Ratings
Integrates with Outlook

N/A
0 Ratings
7.8
78%
58 Ratings
File Sharing & Management

Avaza
Feature Set Not Supported
N/A
6.7
Cisco Jabber
67%
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Versioning

N/A
0 Ratings
7.4
74%
66 Ratings
Video files

N/A
0 Ratings
6.8
68%
98 Ratings
Audio files

N/A
0 Ratings
7.5
75%
103 Ratings
Document collaboration

N/A
0 Ratings
7.3
73%
84 Ratings
Access control

N/A
0 Ratings
6.9
69%
31 Ratings
Advanced security features

N/A
0 Ratings
6.8
68%
33 Ratings
Integrates with Google Drive

N/A
0 Ratings
5.0
50%
10 Ratings
Device sync

N/A
0 Ratings
5.7
57%
22 Ratings
Attribute Ratings
- Avaza is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
- Avaza and Cisco Jabber are tied in 1 area: Usability
Likelihood to Recommend

9.0
Avaza
90%
7 Ratings
8.1
Cisco Jabber
81%
152 Ratings
Likelihood to Renew

10.0
Avaza
100%
1 Rating
5.6
Cisco Jabber
56%
6 Ratings
Usability

9.0
Avaza
90%
1 Rating
9.0
Cisco Jabber
90%
8 Ratings
Support Rating

10.0
Avaza
100%
2 Ratings
7.9
Cisco Jabber
79%
24 Ratings
Likelihood to Recommend
Avaza
We are a pretty unique business because we deal with bookkeeping, marketing, and HR and across all 3 departments, we have been able to successfully use the tool. Other software we have tried usually caters to one industry at a time.
Managing Partner
MAVENTRIMarketing and Advertising, 1-10 employees
Cisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
Pros
Avaza
- It switches between Kanban view, List view, and Gantt charts which fits varying preferences!
- It helps us work smart by creating dependencies and linking tasks to calendars
- It has a clean, intuitive dashboard that's very easy to navigate

Verified User
General Manager in Corporate
Environmental Services Company, 1-10 employeesCisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesCons
Avaza
- The interface and taxonomy could use an update, sometimes it's hard to figure out where things logically are or should be.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesCisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
Pricing Details
Avaza
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 Unlimited Project Collaborators, 1 Admin, 1 Timesheet/ Expense User, 1 Resource Scheduling User
Avaza Editions & Modules
Edition
Free Plan | $01 |
---|---|
Startup Plan | $11.952 |
Basic Plan | $23.953 |
Business Plan | $47.954 |
- Unlimited Project Collaborators, 1 Admin, 1 Timesheet/ Expense User, 1 Resource Scheduling User
- Unlimited Project Collaborators, 1 Admin, 2 Timesheet/ Expense Users, 1 Resource Scheduling User
- Unlimited Project Collaborators, 2 Admins, 5 Timesheet/ Expense Users, 1 Resource Scheduling User
- Unlimited Project Collaborators, 5 Admins, 5 Timesheet/ Expense Users, 1 Resource Scheduling User
Additional Pricing Details
—Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—Likelihood to Renew
Avaza
Avaza 10.0
Based on 1 answer
Because it has been amazing and easy to work with.
Managing Partner
MAVENTRIMarketing and Advertising, 1-10 employees
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
Usability
Avaza
Avaza 9.0
Based on 1 answer
Avaza is very easy to use, but the mobile app needs work.

Verified User
Employee in Professional Services
Writing and Editing Company, 11-50 employeesCisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
Support Rating
Avaza
Avaza 10.0
Based on 2 answers
They are always available and open to doing a call or a shared screen to walk through the issues.
Managing Partner
MAVENTRIMarketing and Advertising, 1-10 employees
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
Alternatives Considered
Avaza
Avaza is the only solution that ties all of our needs together in one platform at a reasonable price.
Owner
MarkegyMarketing & Advertising, 1-10 employees
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
Return on Investment
Avaza
- Accountability has increased ever since Avaza has been introduced
- Avaza has helped us to keep records of all our tasks
- Avaza has helped us to bill our clients accurately

Verified User
Analyst in Corporate
Computer Software Company, 501-1000 employeesCisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees