What users are saying about
10 Ratings
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Top Rated
269 Ratings
10 Ratings
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Score 9.7 out of 100

Cisco Jabber

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Top Rated
269 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Avaza

We are a pretty unique business because we deal with bookkeeping, marketing, and HR and across all 3 departments, we have been able to successfully use the tool. Other software we have tried usually caters to one industry at a time.
Veronica M Duckett | TrustRadius Reviewer

Cisco Jabber

Jabber is well suited [for] those organizations where the infrastructure is the capable to support the requirements of Jabber solutions, CUCM, IMP, and there is more room to accommodate additional features such as Mobile Remote Access (using Expressways) media file transfer or persistence chat. Notice that knowledge in Cisco collaboration products is needed in order to design, implement, support and maintain the platform. Other than that supposed to be a less appropriate IT scenario.
Leonardo Gonzalez | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Avaza
8.8
Cisco Jabber
6.5
Task Management
Avaza
10.0
Cisco Jabber
8.4
Resource Management
Avaza
8.2
Cisco Jabber
Gantt Charts
Avaza
8.0
Cisco Jabber
4.9
Scheduling
Avaza
9.5
Cisco Jabber
6.1
Team Collaboration
Avaza
8.0
Cisco Jabber
Email integration
Avaza
9.9
Cisco Jabber
Mobile Access
Avaza
6.1
Cisco Jabber
8.0
Timesheet Tracking
Avaza
10.0
Cisco Jabber
Budget and Expense Management
Avaza
9.9
Cisco Jabber
Workflow Automation
Avaza
Cisco Jabber
6.1
Search
Avaza
Cisco Jabber
7.5
Visual planning tools
Avaza
Cisco Jabber
4.4

Professional Services Automation

Avaza
8.8
Cisco Jabber
Quotes/estimates
Avaza
8.8
Cisco Jabber
Invoicing
Avaza
8.9
Cisco Jabber
Project & financial reporting
Avaza
8.9
Cisco Jabber

Communication

Avaza
Cisco Jabber
6.5
Chat
Avaza
Cisco Jabber
8.7
Notifications
Avaza
Cisco Jabber
8.6
Discussions
Avaza
Cisco Jabber
6.9
Surveys
Avaza
Cisco Jabber
6.6
Internal knowledgebase
Avaza
Cisco Jabber
6.2
Integrates with GoToMeeting
Avaza
Cisco Jabber
4.8
Integrates with Gmail and Google Hangouts
Avaza
Cisco Jabber
2.3
Integrates with Outlook
Avaza
Cisco Jabber
7.8

File Sharing & Management

Avaza
Cisco Jabber
6.9
Versioning
Avaza
Cisco Jabber
6.4
Video files
Avaza
Cisco Jabber
7.0
Audio files
Avaza
Cisco Jabber
7.5
Document collaboration
Avaza
Cisco Jabber
6.9
Access control
Avaza
Cisco Jabber
7.6
Advanced security features
Avaza
Cisco Jabber
7.6
Integrates with Google Drive
Avaza
Cisco Jabber
5.1
Device sync
Avaza
Cisco Jabber
6.8

Pros

Avaza

  • Avaza is great for project management. I use it to organize client roadmaps by task and deadline. You can also easily time yourself for specific tasks.
Anonymous | TrustRadius Reviewer

Cisco Jabber

  • The Cisco Jabber client allows a user the flexibility of location while still being available to anyone for collaboration and communication. No longer tethered to a desk to take calls. This is a huge benefit in my mind
  • Cisco Jabber also provides presence and availability status without even needing to actually call or send a message to someone to determine availability. This saves a ton of time from wasted effort trying to find someone and learn if they are available to collaborate.
  • When configured correctly Cisco Jabber can also be integrated with some calendaring systems to automatically update the status of a user.
Eric Taylor | TrustRadius Reviewer

Cons

Avaza

  • More introduction to the features provided
  • More detail on how to work with the day/week functions for time logging
Anonymous | TrustRadius Reviewer

Cisco Jabber

  • I'd kind of like to see Jabber become fully cloud-based. When I utilized the program, it was mainly a separate item on our system. While this wasn't necessarily a setback, it mainly had an overall aesthetic of a more dated technology.
  • The Jabber app doesn't store credentials for logging in when I sign on. Basically every time I would re-open the app I would have to re-type my log-in info. It made me a little more hesitant to use the app on the road.
  • I would also have liked to see file transfer somehow be sped-up. Transferring of files is pretty simple to locate on Jabber, but the wait time is a bit of a drag and sometimes it even fails. Some improvement could be made in this regard.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avaza

Avaza 10.0
Based on 1 answer
Because it has been amazing and easy to work with.
Veronica M Duckett | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Usability

Avaza

Avaza 9.0
Based on 1 answer
Avaza is very easy to use, but the mobile app needs work.
Anonymous | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Support Rating

Avaza

Avaza 10.0
Based on 2 answers
They are always available and open to doing a call or a shared screen to walk through the issues.
Veronica M Duckett | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Alternatives Considered

Avaza

Avaza's time tracking capabilities are much more detailed than Upwork's. Upwork focuses on simplicity, using a simple on/off button and a spot for taking notes about each project, but Avaza gives you more to work with, allowing you to add detailed notes and specify tasks.
Anonymous | TrustRadius Reviewer

Cisco Jabber

We had been using Lotus (IBM) Sametime for years. About 5 years ago, we decided to move out of IBM for mails, and go for Exchange/Outlook. As a result, we also naturally considered ditching Sametime who was tightly integrated with Lotus Notes. Jabber is a good fit for us as we are using Cisco IP telephony system, and both integrate fairly well together.
Anonymous | TrustRadius Reviewer

Return on Investment

Avaza

  • Avaza helps keep us organized, and helps us provide accurate estimates for existing and prospective clients.
Anonymous | TrustRadius Reviewer

Cisco Jabber

  • Easily allows users to use their VoIP phone to make phone calls.
  • Gives users the ability to not have to use an actual phone in their office as our organization moves to more of a work from home group.
  • The integration as a virtual phone with USB headsets is a great plus as our previous system had to have either wired or wireless clunky headsets.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avaza

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Avaza Editions & Modules

Edition
Free Plan$01
Startup Plan$9.952
Basic Plan$19.953
Business Plan$39.954
  1. Unlimited Project Collaborators, 1 Admin, 1 Timesheet/ Expense User, 1 Resource Scheduling User
  2. Unlimited Project Collaborators, 1 Admin, 2 Timesheet/ Expense Users, 1 Resource Scheduling User
  3. Unlimited Project Collaborators, 2 Admins, 5 Timesheet/ Expense Users, 1 Resource Scheduling User
  4. Unlimited Project Collaborators, 5 Admins, 5 Timesheet/ Expense Users, 1 Resource Scheduling User
Additional Pricing Details
Basic Integrations are available (via Zapier) for free, whereas Advanced Integrations with Quickbooks Online and Xero are available as an add-on (at $20 USD per month per integration) on paid plans.

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avaza
9.0
Cisco Jabber
8.5

Likelihood to Renew

Avaza
10.0
Cisco Jabber
9.9

Usability

Avaza
9.0
Cisco Jabber
9.0

Support Rating

Avaza
10.0
Cisco Jabber
8.6

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