Avaza vs Cisco Jabber

Likelihood to Recommend

We are a pretty unique business because we deal with bookkeeping, marketing, and HR and across all 3 departments, we have been able to successfully use the tool. Other software we have tried usually caters to one industry at a time.

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Veronica M Duckett

Managing Partner

MAVENTRIMarketing and Advertising, 1-10 employees

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Jabber is well suited [for] those organizations where the infrastructure is the capable to support the requirements of Jabber solutions, CUCM, IMP, and there is more room to accommodate additional features such as Mobile Remote Access (using Expressways) media file transfer or persistence chat. Notice that knowledge in Cisco collaboration products is needed in order to design, implement, support and maintain the platform. Other than that supposed to be a less appropriate IT scenario.

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Leonardo Gonzalez

Arquitecto en Soluciones de Colaboracion Cisco

DIRECTV Latin AmericaEntertainment, 1001-5000 employees

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Feature Rating Comparison

Avaza

Cisco Jabber

Task Management

Resource Management

Gantt Charts

Scheduling

Team Collaboration

Email integration

Mobile Access

Timesheet Tracking

Budget and Expense Management

Workflow Automation

Search

Visual planning tools

Avaza

Cisco Jabber

Quotes/estimates

Invoicing

Project & financial reporting

Avaza

Cisco Jabber

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Avaza

Cisco Jabber

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Avaza is great for project management. I use it to organize client roadmaps by task and deadline. You can also easily time yourself for specific tasks.

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Verified User

Director in Marketing

Marketing and Advertising Company, 11-50 employees

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The Cisco Jabber client allows a user the flexibility of location while still being available to anyone for collaboration and communication. No longer tethered to a desk to take calls. This is a huge benefit in my mind
Cisco Jabber also provides presence and availability status without even needing to actually call or send a message to someone to determine availability. This saves a ton of time from wasted effort trying to find someone and learn if they are available to collaborate.
When configured correctly Cisco Jabber can also be integrated with some calendaring systems to automatically update the status of a user.

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

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Cons

More introduction to the features provided
More detail on how to work with the day/week functions for time logging

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Verified User

Employee in Professional Services

Writing and Editing Company, 11-50 employees

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I'd kind of like to see Jabber become fully cloud-based. When I utilized the program, it was mainly a separate item on our system. While this wasn't necessarily a setback, it mainly had an overall aesthetic of a more dated technology.
The Jabber app doesn't store credentials for logging in when I sign on. Basically every time I would re-open the app I would have to re-type my log-in info. It made me a little more hesitant to use the app on the road.
I would also have liked to see file transfer somehow be sped-up. Transferring of files is pretty simple to locate on Jabber, but the wait time is a bit of a drag and sometimes it even fails. Some improvement could be made in this regard.

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Verified User

Manager in Quality Assurance

Civil Engineering Company, 51-200 employees

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Likelihood to Renew

Avaza 10.0

Based on 1 answer

Because it has been amazing and easy to work with.

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Veronica M Duckett

Managing Partner

MAVENTRIMarketing and Advertising, 1-10 employees

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Cisco Jabber 9.9

Based on 3 answers

We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.

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Ray Levron

Programmer / Analyst

Tennessee Housing Development AgencyGovernment Administration, 201-500 employees

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Usability

Avaza 9.0

Based on 1 answer

Avaza is very easy to use, but the mobile app needs work.

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Verified User

Employee in Professional Services

Writing and Editing Company, 11-50 employees

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Cisco Jabber 9.0

Based on 6 answers

There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically

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Kaitlin Tucker

Communications Coordinator

Chastain-Skillman,IncCivil Engineering, 51-200 employees

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Support Rating

Avaza 10.0

Based on 2 answers

They are always available and open to doing a call or a shared screen to walk through the issues.

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Veronica M Duckett

Managing Partner

MAVENTRIMarketing and Advertising, 1-10 employees

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Cisco Jabber 8.6

Based on 24 answers

Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.

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Debbie Johnson

Systems Administrator

Gentry LockeLaw Practice, 51-200 employees

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Alternatives Considered

Avaza's time tracking capabilities are much more detailed than Upwork's. Upwork focuses on simplicity, using a simple on/off button and a spot for taking notes about each project, but Avaza gives you more to work with, allowing you to add detailed notes and specify tasks.

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Verified User

Employee in Other

Writing and Editing Company, 11-50 employees

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We had been using Lotus (IBM) Sametime for years. About 5 years ago, we decided to move out of IBM for mails, and go for Exchange/Outlook. As a result, we also naturally considered ditching Sametime who was tightly integrated with Lotus Notes. Jabber is a good fit for us as we are using Cisco IP telephony system, and both integrate fairly well together.

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Verified User

Engineer in Engineering

Information Technology and Services Company, 10,001+ employees

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Return on Investment

Avaza helps keep us organized, and helps us provide accurate estimates for existing and prospective clients.

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Verified User

Director in Marketing

Marketing and Advertising Company, 11-50 employees

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Easily allows users to use their VoIP phone to make phone calls.
Gives users the ability to not have to use an actual phone in their office as our organization moves to more of a work from home group.
The integration as a virtual phone with USB headsets is a great plus as our previous system had to have either wired or wireless clunky headsets.

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Verified User

Analyst in Information Technology

Health, Wellness and Fitness Company, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Avaza Editions & Modules

Edition

Free Plan	$0¹
Startup Plan	$9.95²
Basic Plan	$19.95³
Business Plan	$39.95⁴

Unlimited Project Collaborators, 1 Admin, 1 Timesheet/ Expense User, 1 Resource Scheduling User
Unlimited Project Collaborators, 1 Admin, 2 Timesheet/ Expense Users, 1 Resource Scheduling User
Unlimited Project Collaborators, 2 Admins, 5 Timesheet/ Expense Users, 1 Resource Scheduling User
Unlimited Project Collaborators, 5 Admins, 5 Timesheet/ Expense Users, 1 Resource Scheduling User

Additional Pricing Details

Basic Integrations are available (via Zapier) for free, whereas Advanced Integrations with Quickbooks Online and Xero are available as an add-on (at $20 USD per month per integration) on paid plans.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Jabber Editions & Modules

Edition

Jabber for Desktop	$50.00¹

Per License

Additional Pricing Details

—

Rating Summary

Avaza

Cisco Jabber

Avaza

Cisco Jabber

Avaza

Cisco Jabber

Avaza

Cisco Jabber

Likelihood to Recommend

Avaza

Cisco Jabber

Feature Rating Comparison

Task Management

Resource Management

Gantt Charts

Scheduling

Team Collaboration

Email integration

Mobile Access

Timesheet Tracking

Budget and Expense Management

Workflow Automation

Search

Visual planning tools

Quotes/estimates

Invoicing

Project & financial reporting

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Avaza

Cisco Jabber

Cons

Avaza

Cisco Jabber

Likelihood to Renew

Avaza

Cisco Jabber

Usability

Avaza

Cisco Jabber

Support Rating

Avaza

Cisco Jabber

Alternatives Considered

Avaza

Cisco Jabber

Return on Investment

Avaza

Cisco Jabber

Screenshots

Avaza

Cisco Jabber

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Avaza Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Cisco Jabber Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison