What users are saying about
13 Ratings
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Score 6.6 out of 100
45 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Aventri (formerly etouches)
Cisco Webex Events
5.6
Dashboards
Aventri (formerly etouches)
Cisco Webex Events
5.9
Data exportability
Aventri (formerly etouches)
Cisco Webex Events
5.3

Performance & Compatibility of Online Events Software

Aventri (formerly etouches)
Cisco Webex Events
6.3
High quality audio
Aventri (formerly etouches)
Cisco Webex Events
7.3
Mobile support
Aventri (formerly etouches)
Cisco Webex Events
5.3

Online Meetings / Events

Aventri (formerly etouches)
Cisco Webex Events
7.0
Calendar integration
Aventri (formerly etouches)
Cisco Webex Events
7.0
Record meetings / events
Aventri (formerly etouches)
Cisco Webex Events
6.6
Slideshows
Aventri (formerly etouches)
Cisco Webex Events
7.2
Event registration
Aventri (formerly etouches)
Cisco Webex Events
7.4

Online Events Collaboration

Aventri (formerly etouches)
Cisco Webex Events
6.7
Audience polling
Aventri (formerly etouches)
Cisco Webex Events
6.9
Q&A
Aventri (formerly etouches)
Cisco Webex Events
6.4

Online Events Security

Aventri (formerly etouches)
Cisco Webex Events
7.2
Participant roles & permissions
Aventri (formerly etouches)
Cisco Webex Events
7.0
Confidential attendee list
Aventri (formerly etouches)
Cisco Webex Events
7.3

Online Events Marketing

Aventri (formerly etouches)
Cisco Webex Events
6.0
Branding options
Aventri (formerly etouches)
Cisco Webex Events
5.8
Integration to Marketing Automation
Aventri (formerly etouches)
Cisco Webex Events
6.1

Pros

Aventri (formerly etouches)

  • User-friendly.
  • Mobile app syncs right from database, so no double work.
Patrick Reilly, CMP | TrustRadius Reviewer

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
Fran Rickenbach | TrustRadius Reviewer

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Usability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Webex Events

Cisco Webex Events 8.2
Based on 4 answers
The product is stable and provides great meeting experience during large events or corporate town halls. Users can join instantly from any device without any hassle and bustle. This is quite convenient currently since many employees are on the move or work form home.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Performance

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Cisco Webex Events

Cisco Webex Events 8.8
Based on 5 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Webex Events

Cisco Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Alternatives Considered

Aventri (formerly etouches)

Ffrankly we did not evaluate any other software before getting e-touches and I was not involved in that process, it was before my time. But there are alternatives available. They have improved their interface lately and that is a big positive change. But I recommend evaluating multiple options and selecting what best fits your needs.
Anonymous | TrustRadius Reviewer

Cisco Webex Events

Cisco Webex Events never adapted or innovated so that's why I switched us to Zoom. The price difference, customer service, and functionality are like night and day. The cloud recording and registration options are so much easier and intuitive compared to Cisco Webex Events. After being a customer of Cisco Webex Events for over 8 years, I thought they would care when I told them I wanted to cancel our account but they never did. My only regret is that I didn't leave for Zoom earlier.
Anonymous | TrustRadius Reviewer

Scalability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Aventri (formerly etouches) Editions & Modules

Additional Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Edition
Starter$13.501
Business$26.951
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Aventri (formerly etouches)
10.0
Cisco Webex Events
6.4

Likelihood to Renew

Aventri (formerly etouches)
Cisco Webex Events
8.0

Usability

Aventri (formerly etouches)
Cisco Webex Events
8.2

Reliability and Availability

Aventri (formerly etouches)
Cisco Webex Events
10.0

Performance

Aventri (formerly etouches)
Cisco Webex Events
10.0

Support Rating

Aventri (formerly etouches)
8.0
Cisco Webex Events
8.8

Implementation Rating

Aventri (formerly etouches)
Cisco Webex Events
8.0

Scalability

Aventri (formerly etouches)
Cisco Webex Events
9.0

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