19 Ratings
19 Ratings
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Score 7.6 out of 100
10 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • Communique Conferencing is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

Aventri

80%
6 Ratings
10.0

Communique Conferencing

100%
1 Rating

Usability

Aventri

N/A
0 Ratings
10.0

Communique Conferencing

100%
1 Rating

Support Rating

8.0

Aventri

80%
2 Ratings
10.0

Communique Conferencing

100%
1 Rating

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
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Communique Conferencing, Inc.

Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.
Communique Conferencing is less suited for small, basic Zoom style events.
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Pros

Aventri (formerly etouches)

  • Manages class size limits very well.
  • Provides information for hotel booking and transfers so that all this information is in one record.
  • Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.
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Communique Conferencing, Inc.

  • Experienced and responsive project management team
  • High-quality technology
  • Tailored vs. cookie-cutter solutions
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Cons

Aventri (formerly etouches)

  • Registration on the backend was confusing
  • Sometimes the code would break and take a while to fix (adding images, extra text)
  • Not intuitive for users
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Communique Conferencing, Inc.

  • Nice to add personal agenda, which is on the roadmap this year
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Pricing Details

Aventri

Starting Price

Editions & Modules

Aventri editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Communique Conferencing

    Starting Price

    Editions & Modules

    Communique Conferencing editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional Varies

      Additional Details

      When it comes to a full-scale virtual event there is no out-of-the-box or one size fits all solution. Every client virtual conference is different and there are dozens variables depending on your particular goals, content strategy, engagement needs and requirements. Pricing typically includes (a) the license for the hosted virtual event software that provides highly customized and engaging environment (b) project management and set up support (c) webcast presentations (d) 3rd party integrations (e) dozens of other options. Annual plans are available to host multiple events.

      Usability

      Aventri (formerly etouches)

      No answers on this topic

      Communique Conferencing, Inc.

      Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.
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      Support Rating

      Aventri (formerly etouches)

      I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
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      Communique Conferencing, Inc.

      The Communique project team is
      • Knowledgeable
      • Responsive
      • Willing to go above and beyond to make our events successful
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      Alternatives Considered

      Aventri (formerly etouches)

      We loved CVENT and DoubleDutch, but it was much easier to have all the modules we needed in one platform, which happened to be Aventri.
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      Communique Conferencing, Inc.

      We found out the hard way that there's a lot of smoke and mirrors in the virtual event space. We had no idea the level of proper vetting we should have done before hosting a client event with our reputation on the line.
      • Support: The PM was located in our time zone and way more responsive.
      • Platform: It's hard to assess platforms on one 60-minute demo. When it came down to hosting a virtual event there were a lot of limitations with the other platforms (e.g., no ability for booth reps to proactively chat with visitors, no ability to search for other attendees, no ability to send broadcast messages to communicate to attendees during live days, etc.). Communique Conferencing had all of these and was easy for attendees to use.
      • Data security: We are a financial firm, so data security is huge. We did not realize the lack of basic attendee data security with some of the other platforms until our IT team performed and assessment. Communique Conferencing was one of the only platforms that passed.
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      Return on Investment

      Aventri (formerly etouches)

      • Much more thorough reporting than previous provider.
      • The ability for long term goal creation based on the objectives evaluated post conference.
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      Communique Conferencing, Inc.

      • Higher attendance - Extend the geographic reach of our events
      • Wow factor - Position our firm as leading edge
      • Thought leadership - The webinar component helps deliver engaging presentations
      • Analytics - Everything is tracked for amazing metrics
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      Screenshots

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