What users are saying about

Avero vs Maitre'D

Avero
8 Ratings
Maitre'D
2 Ratings

Avero

8 Ratings
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Score 4.9 out of 100

Based on 8 reviews and ratings

Maitre'D

2 Ratings
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Score 7.9 out of 100

Based on 2 reviews and ratings

Likelihood to Recommend

Avero

If you need to have a visual front end for anything that is not hard to set up then this is the product to use. It does require someone with some coding knowledge but if you don't [have that] I am sure support can help as needed. The 2-factor authentication is great once we went live.

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Peter Norton {LION} | TrustRadius Reviewer
Peter Norton {LION}
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Maitre'D

Maitre'D is great in a shop where multiple terminals are needed. Servers and Bartenders can use any terminal they are near (there are some exceptions, but that is up to the location to make terminals tied to people or not).

On the other hand, a small single terminal shop would be a good fit for Maitre'D, there are much less expensive options for the smaller need.

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Robert Kaskel | TrustRadius Reviewer
Robert Kaskel
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Pros

Avero

  • Tracks server check averages
  • Daily log book
  • Financial comparisons

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Anonymous | TrustRadius Reviewer
Verified User
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Maitre'D

  • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
  • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
  • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Avero

  • Once it is set up it's a bit cumbersome to tweak some of the canned reports.
  • Change colors in theme.
  • Secure log in during testing.

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Peter Norton {LION} | TrustRadius Reviewer
Peter Norton {LION}
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Maitre'D

  • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
  • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
  • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
  • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.

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Robert Kaskel | TrustRadius Reviewer
Robert Kaskel
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Alternatives Considered

Avero

It was the only solution we had for our POS system that seemed reasonable. We liked that we could use it for multiple stores and didn't have to have the same POS for each

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Anonymous | TrustRadius Reviewer
Verified User
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Maitre'D

We have been on various versions of Maitre'd for about ten years now and came from conventional cash registers. Maitre'd obviously added tremendous value in that situation. As far as looking to the future goes, we have compared Maitre'd to various competitors and found our biggest knock on it is they haven't moved to a cloud model yet.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Avero

  • Increased our business 3x since we added a dashboard
  • Less need for staffing for manual reports
  • Mobile view is amazing!

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Peter Norton {LION} | TrustRadius Reviewer
Peter Norton {LION}
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Maitre'D

  • My shop needs a POS to operate efficiently. We are too large to go manual, there would be way too many mistakes. Maitre'D is a good choice for our need.
  • The Berg liquor pouring control system has a native interface into Maitre'D and our return on investment was 4 or 5 months.

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Robert Kaskel | TrustRadius Reviewer
Robert Kaskel
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Pricing Details

Avero

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Maitre'D

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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