What users are saying about
8 Ratings
8 Ratings
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Score 5 out of 100
22 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Avero

If you need to have a visual front end for anything that is not hard to set up then this is the product to use. It does require someone with some coding knowledge but if you don't [have that] I am sure support can help as needed. The 2-factor authentication is great once we went live.
Peter Norton {LION} | TrustRadius Reviewer

PayScale Insight Lab

If you have a large employee base and you are trying to remain competitive from a compensation perspective, this tool is well suited to help you accomplish this goal. If you are not a comp expert, they have experts on hand that can help you through projects or just answer basic questions.
Stephanie Opoku, SHRM-CP, CIR | TrustRadius Reviewer

Pros

Avero

  • Tracks server check averages
  • Daily log book
  • Financial comparisons
Anonymous | TrustRadius Reviewer

PayScale Insight Lab

  • Their customer service is fantastic. I absolutely adore my Relationship Success Manager, I still have a great relationship with the Account Executive that brought us on board.
  • The tool has some hiccups but overall, of the three tools I demo'ed, it is the most user friendly. PayScale is transparent about the issues they are experiencing and what is on the horizon for improvements of the tool. We all expect some things to go a little wrong or not be the as user friendly as WE THINK it should be, and I appreciate that PayScale acknowledges that and is transparent about what's in the works for improvements along the way.
  • I like the ability to customize pay structures, create favorites, and create new jobs on the fly. I've really enjoyed working in the tool and I'm excited to get our data cleaned up so that we can use all PayScale reporting and dashboards have to offer.
Kelli Hathman | TrustRadius Reviewer

Cons

Avero

  • Once it is set up it's a bit cumbersome to tweak some of the canned reports.
  • Change colors in theme.
  • Secure log in during testing.
Peter Norton {LION} | TrustRadius Reviewer

PayScale Insight Lab

  • Job titles can prove to be a challenge as they sometimes do not connect as well as you'd hope. This may require some extra work on our part to fit our needs into what Payscale provides. Generally, this is a small concern, but it is still something that should be updated to keep with some of the changes in titles/roles.
  • It would be great if Payscale offered an online tool/area for watching recorded webinars or training sessions rather than having to do it live. As others have mentioned, with a busy schedule, it is sometimes challenging to find the time to watch live. Having a database would help ensure that the training can be accessed at any time.
  • Options to perhaps break down some of the data in reports to provide to others who are less versed in the contents of the report and the overall system. I'd prefer to have to explain less of what is presented and let the data speak for itself where possible.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Usability

Avero

No score
No answers yet
No answers on this topic

PayScale Insight Lab

PayScale Insight Lab 10.0
Based on 1 answer
It is user-friendly and easy to learn.
Anonymous | TrustRadius Reviewer

Support Rating

Avero

No score
No answers yet
No answers on this topic

PayScale Insight Lab

PayScale Insight Lab 10.0
Based on 2 answers
Never had any issues with customer support as they are very responsive. The system is very reliable, therefore, we rarely interact with their customer support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avero

It was the only solution we had for our POS system that seemed reasonable. We liked that we could use it for multiple stores and didn't have to have the same POS for each
Anonymous | TrustRadius Reviewer

PayScale Insight Lab

Both PayScale and Paycom were pretty comparable, but I liked the detail and sophistication of PayScale a little more. Because PayScale has a place to enter in info on both the job and the market, we went with this software. The other factor I took into consideration was that I was already using PayScale and didn't have to enter the entire company's data
Anonymous | TrustRadius Reviewer

Return on Investment

Avero

  • Increased our business 3x since we added a dashboard
  • Less need for staffing for manual reports
  • Mobile view is amazing!
Peter Norton {LION} | TrustRadius Reviewer

PayScale Insight Lab

  • PayScale has allowed us to better target our compensation strategy, which has reigned in managers who were increasing pay MUCH quicker than necessary.
  • The changes we've made over the past couple of years have allowed us to pinpoint areas of need. For example, we adjusted our starting pay for our primary job class and reduced turnover from over 60% to under 30% in 18 months. Reduced turnover is a clear positive impact on ROI.
Jason Magill | TrustRadius Reviewer

Pricing Details

Avero

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PayScale Insight Lab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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