What users are saying about
11 Ratings
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Score 8.9 out of 100
17 Ratings
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Score 9 out of 100

Likelihood to Recommend

Prophet CRM, by Avidian

If you are managing a lot of accounts, this is a huge asset.
Anonymous | TrustRadius Reviewer

Veeva CRM

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Prophet CRM, by Avidian
7.7
Veeva CRM
7.6
Customer data management / contact management
Prophet CRM, by Avidian
8.0
Veeva CRM
8.0
Workflow management
Prophet CRM, by Avidian
8.0
Veeva CRM
8.1
Territory management
Prophet CRM, by Avidian
7.0
Veeva CRM
7.1
Opportunity management
Prophet CRM, by Avidian
7.0
Veeva CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
Prophet CRM, by Avidian
8.0
Veeva CRM
7.6
Contract management
Prophet CRM, by Avidian
8.0
Veeva CRM
7.1
Quote & order management
Prophet CRM, by Avidian
Veeva CRM
6.1
Interaction tracking
Prophet CRM, by Avidian
Veeva CRM
8.3
Channel / partner relationship management
Prophet CRM, by Avidian
Veeva CRM
8.0

CRM Reporting & Analytics

Prophet CRM, by Avidian
9.0
Veeva CRM
6.4
Forecasting
Prophet CRM, by Avidian
9.0
Veeva CRM
6.1
Pipeline visualization
Prophet CRM, by Avidian
9.0
Veeva CRM
7.7
Customizable reports
Prophet CRM, by Avidian
9.0
Veeva CRM
5.5

Customer Service & Support

Prophet CRM, by Avidian
Veeva CRM
8.0
Case management
Prophet CRM, by Avidian
Veeva CRM
8.0
Call center management
Prophet CRM, by Avidian
Veeva CRM
8.0
Help desk management
Prophet CRM, by Avidian
Veeva CRM
8.0

Marketing Automation

Prophet CRM, by Avidian
Veeva CRM
7.1
Lead management
Prophet CRM, by Avidian
Veeva CRM
7.0
Email marketing
Prophet CRM, by Avidian
Veeva CRM
7.1

CRM Project Management

Prophet CRM, by Avidian
Veeva CRM
7.5
Task management
Prophet CRM, by Avidian
Veeva CRM
8.0
Billing and invoicing management
Prophet CRM, by Avidian
Veeva CRM
7.6
Reporting
Prophet CRM, by Avidian
Veeva CRM
6.9

Customization

Prophet CRM, by Avidian
Veeva CRM
7.4
Custom fields
Prophet CRM, by Avidian
Veeva CRM
7.2
Custom objects
Prophet CRM, by Avidian
Veeva CRM
7.2
Scripting environment
Prophet CRM, by Avidian
Veeva CRM
7.3
API for custom integration
Prophet CRM, by Avidian
Veeva CRM
7.9

Security

Prophet CRM, by Avidian
Veeva CRM
9.0
Single sign-on capability
Prophet CRM, by Avidian
Veeva CRM
9.0
Role-based user permissions
Prophet CRM, by Avidian
Veeva CRM
9.0

Social CRM

Prophet CRM, by Avidian
Veeva CRM
8.5
Social data
Prophet CRM, by Avidian
Veeva CRM
8.0
Social engagement
Prophet CRM, by Avidian
Veeva CRM
9.0

Integrations with 3rd-party Software

Prophet CRM, by Avidian
Veeva CRM
9.0
Marketing automation
Prophet CRM, by Avidian
Veeva CRM
9.0

Platform

Prophet CRM, by Avidian
Veeva CRM
9.2
Mobile access
Prophet CRM, by Avidian
Veeva CRM
9.2

Pros

Prophet CRM, by Avidian

  • Integration into Microsoft programs.
  • Simplicity of use
Anonymous | TrustRadius Reviewer

Veeva CRM

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Anonymous | TrustRadius Reviewer

Cons

Prophet CRM, by Avidian

  • Making it a simpler to add new opportunities.
Anonymous | TrustRadius Reviewer

Veeva CRM

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Anonymous | TrustRadius Reviewer

Usability

Prophet CRM, by Avidian

Prophet CRM, by Avidian 10.0
Based on 1 answer
It is very easy to use.
Anonymous | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Support Rating

Prophet CRM, by Avidian

Prophet CRM, by Avidian 10.0
Based on 1 answer
When there is a problem, they quickly resolve the issue.
Anonymous | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Prophet CRM, by Avidian

No answers on this topic

Veeva CRM

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Anonymous | TrustRadius Reviewer

Return on Investment

Prophet CRM, by Avidian

No answers on this topic

Veeva CRM

  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Anonymous | TrustRadius Reviewer

Pricing Details

Prophet CRM, by Avidian

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$108 per year per user

Prophet CRM, by Avidian Editions & Modules

Edition
Prophet Core$1081
Contact Manager$3001
Sales CRM$6601
Enterprise$9001
  1. per year per user
Additional Pricing Details

Veeva CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Veeva CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Prophet CRM, by Avidian
10.0
Veeva CRM
8.1

Usability

Prophet CRM, by Avidian
10.0
Veeva CRM

Support Rating

Prophet CRM, by Avidian
10.0
Veeva CRM

Add comparison